1. Perfection Powder Coating

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    Post Falls, ID

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    Perfection Powder Coating

    5.0 (2 reviews)
    Closed • 8:00 am - 5:00 pm

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    Les Schwab Tire Center

    Les Schwab Tire Center

    (38 reviews)

    Our recent experience was a mixed bag: The initial service seemed fine and in keeping with what I…read morehave come to expect from Les Schwab. However, hours after my daughter left the business driving her Toyota 4Runner, one wheel fell off of the vehicle. Fortunately she was driving very slowly on a snow-covered residential street when this happened. I contacted the store the next morning and spoke to Kenny, the manager on duty. He arranged for a tech to meet us at the vehicle and put the spare on. The tech beat us there. He already had the vehicle lifted and was waiting for the keys to access the spare. It was bitter cold (maybe 20 degrees) during this time. He put on the spare, made sure it was adequately inflated, and then checked the torque on the remaining wheels. My daughter drove the vehicle to Schwab, where Kenny explained that the likely reason for the mishap was that this particular wheel had to have the TPM removed by drilling it out. They washed out the resulting debris. Kenny believed that the wheel had ice on the backside when it was installed on the vehicle and properly torqued (per reviewing the video of the service bay in question). The ice eventually melted, resulting in loose lug nuts. Kenny explained the above to me not as an excuse, but simply as an explanation of what likely occurred. He told me that Les Schwab would make the vehicle whole again at no cost to us. He made it so. As a result of the mishap, the wheel was damaged, the wheel studs were questionable, the rotor cover was bent, and an internal portion of the fender popped off. Kenny ordered a new wheel, they replaced all of the studs, bent the rotor cover back into position, and purchased and installed new clips to hold the fender component back in place. Another factor was that after having the new tires installed, my daughter drove to the dealer to have an oil change performed. It was possible that the dealer had removed the wheel during their service, but since they were closed for Christmas Eve, we were unable to speak to them. Kenny waved this matter aside, saying that he would correct everything even if it was the dealer who made the error. While it was very disconcerting to have the wheel fall off, Kenny did the absolute best he could to satisfy us as customers. I am sure the tech who installed the wheel with ice on it learned an important lesson. Kenny's ownership of the circumstance and measures to correct it left us feeling very satisfied with Les Schwab. Kenny could lead a Master Class on customer service.

    Quoted me 3k said need sway bars bushings etc for second opinion and 90% of bill wasn't necessary…read moreanytime soon

    A Nu-Look Cleaning & Restoration - Deck rebuild after

    A Nu-Look Cleaning & Restoration

    (22 reviews)

    I was looking forward to having them clean my ducts and my dryer vent and had a very pleasant phone…read moreconversation to get my quote and set up the service. Unfortunately, nothing about the service visit was as expected, including the quoted pricing. Here is an excerpt from the email I sent to them, which went unanswered: - Originally I was quoted a discount price on the dryer vent cleaning that I was told was a greater discount than the military discount. At the completion of the service, the dryer vent discount was not offered and so I paid more for the service. - I was also told that the service would take approximately 3 hours to complete, and then was told by the technician that arrived that it take approximately 2.5 hours. He was done in 75 minutes and appeared to be in a hurry. No explanation was given as to why the work was done early. - There was dirt and debris located in every room after the technician left. I spent almost an hour vacuuming floors and furniture to clean up the mess left behind. - The brand new filter was still accumulating large pieces of dust and dirt after the service was completed. I was told the vents were completely cleaned. Disappointed to say the least....

    For five years I have used Stanley steamer for my carpets , Not anymore ! Nu look came right behind…read morethem and cleaned what they said couldn't be cleaned anymore .... The cost was about the same , but the end results are entirely different - they have my business from now on

    Perfection Powder Coating - powdercoating - Updated October 2026

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