Exceptional Quality & Lifetime Warranty! Gateway Custom Coatings Transformed My Basement!…read more
I am absolutely blown away by the incredible job Gateway Custom Coatings did on my basement floor and I wholeheartedly give them my highest recommendation! From the initial consultation to the final inspection, every step was handled with utmost professionalism and care.
The communication was top-notch. Ella Palmer was fantastic in coordinating all the scheduling and billing, always keeping me in the loop with clear and prompt updates. Caleb Teague came out for the estimate and did a superb job explaining the entire process, patiently answering all my questions via email. His responsiveness was truly appreciated.
When it came to the installation, Joseph Ball and his crew were phenomenal. Their professionalism and attention to detail were evident throughout the project. They did a fantastic job. I was also very impressed that Colby Coda, the owner, personally came out on the final day to inspect the work and introduce himself - a clear sign of a company that stands behind its quality.
I was thrilled that I could order a custom vinyl flake blend, allowing me to achieve the exact aesthetic I envisioned for my basement. The prep work, especially the grinding, was exceptional. I had some significant high spots around a drain from previous, subpar concrete work, and I was worried about how it would turn out. Gateway's team handled it masterfully, and the area now looks perfectly smooth and integrated. All the previous cracks and divots in the floor have vanished completely.
The finished floor is simply stunning - it looks and feels fantastic. The quality of the materials (Epoxy/Polyurea blend body coat, custom vinyl flake, and Polyaspartic top coat) combined with the expert installation has resulted in a truly premium finish. And the peace of mind that comes with their Lifetime Product AND Workmanship Warranty is invaluable.
The only minor point, as expected with such industrial-grade materials, was the smell of the chemicals during application. However, this is a small and temporary inconvenience for such a durable and beautiful outcome, and certainly not something the team could avoid.
I plan to update this review in about 6 months on the coating's longevity, though with the quality of work and the lifetime warranty, I have every confidence it will continue to impress.
If you're looking for a high-quality, durable, and beautifully finished coated floor, with a team that is communicative, professional, and stands by their work with a lifetime warranty, then Gateway Custom Coatings is the company to choose.