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Perfection Cleaning

5.0 (1 review)
Closed • 7:00 am - 6:00 pm

Services - Perfection Cleaning

Deep cleaning

Maid services

Move-in or move-out cleaning

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4 years ago

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Sabrina and J Housekeeping Services Inc. - After

Sabrina and J Housekeeping Services Inc.

(252 reviews)

I contacted Sabrina and J regarding a long neglected home with years of dust and grime build up,…read moreand hoarder piles of trash. This was my Grandmother's home, and had 30+ years of living in it without a serious deep clean. I requested a deep clean and removal of trash, and was quoted a very fair price given the job at hand. This was a two day project, I helped as much as I could with pulling trash out of the home and providing cold water to the ladies, all of whom were very nice and professional, and did a great job. My home afterward looks completely different, I wish that my grandmother was still alive to see it, but I know that she is smiling at us from above seeing the great job that Sabrina and J did cleaning up her home. We have already asked them to come back regularly to help us maintain this level of cleanliness. Wholeheartedly recommended!

While I was satisfied with the quality of the cleaning itself, I was extremely disappointed with…read morethe company's lack of transparency and professionalism regarding pricing. I specifically booked a deep cleaning for a move-out service and was provided an estimate beforehand. However, once the cleaners arrived at my home, the owner contacted me to inform me of additional charges, including $20 per window, as well as separate fees for cleaning the oven and refrigerator. These unexpected charges would have nearly doubled my original estimate. When I questioned what was actually included in the deep cleaning service, the owner's explanation was vague and inconsistent. She initially listed several tasks, including window cleaning, as part of the service, only to later change her explanation and state that the cleaners had already completed everything. I made it clear that I was only requesting the services included in my original quote, nothing more. My frustration was never with the quality of the cleaning, but rather with the way the business handled its pricing and communication. I believe customers deserve clear, upfront information about what is included in a service, particularly when booking something as comprehensive as a move-out deep cleaning. Unfortunately, the experience left me feeling that the priority was to increase the final bill rather than honor the original agreement. What should have been a straightforward transaction became an unnecessarily frustrating experience. Although the cleaners did a good job, I found the business practices misleading and the communication unprofessional and disrespectful. Trust and transparency are essential when hiring a service provider, and unfortunately, this company failed to meet those expectations. For these reasons, I will not be using their services again and would encourage prospective customers to request a detailed, itemized quote in writing before booking to avoid unexpected charges.

Pink Sponge Maids - Satisfying before and after!

Pink Sponge Maids

(263 reviews)

I've gotta say it, because you have to call it out when you see it. This company is truly something…read moreelse. They go above and beyond. Jennifer with their customer service is outstanding and the cleaning crew is stellar. We had Alassia arrive at our home yesterday 9/11/26. She had all her supplies and was ready to get to work. I had filled out the assignment sheet ahead of time so she knew exactly what I needed done and in what priority I wanted it done in. She was thorough and quick. She did a fantastic job and we greatly appreciate the help. Thank you Pink Sponge for sending her!!

I had been using Pink Sponge since they were Melania's Cleaning, so I was a loyal customer for…read moreseveral years. Overall, my experience was okay--not terrible, but not exceptional either. The main reason I decided to stop using their services was a significant price increase of about $200, which I found difficult to justify. Customer Service: The customer service team was always friendly, professional, and responsive. Whenever I had a question or concern, they got back to me within a reasonable amount of time. Cleaning Quality: The quality of the cleaning was inconsistent and really depended on who was assigned to my home. Some cleaners did an outstanding job (10/10), while others were average (5/10), and a few experiences were disappointing. On one occasion, my kitchen floor wasn't mopped, and they had to return the following day to finish the job. Another time, I noticed a cleaner heating water in my microwave, which seemed odd and unnecessary since I have hot running water. I was also told that their cleaners are trained to clean around items left on countertops rather than moving them, so areas underneath appliances like toasters weren't cleaned. It was disappointing because those areas were often left untouched. I probably would have continued using the service despite the inconsistency if the pricing had remained the same. However, after the substantial increase, I no longer felt the service provided enough value for the cost. I'm giving Pink Sponge 3 stars because the customer service was consistently good, and when the cleaning was done well, it was excellent. However, the inconsistent quality combined with the higher pricing made it difficult for me to continue as a customer.

Perfection Cleaning - homecleaning - Updated October 2026

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