Kevin just was out to fix our refrigerator/freezer. We called him first thing this morning and he…read moremade it out before noon--after taking care of another service call ahead of us. He works magic--is VERY professional and more importantly--very qualified. Thanks so much for everything! Trish Philbrook P.S. We got his name from Angies's List!

Called KKA and left a voicemail on his cell yesterday evening as our washing machine stopped…read moreworking. We texted back and forth later in the evening and he came over and fixed it today. He took time to properly diagnose and fix a leak too, correctly ruling out a few more expensive possibilities. Good work, price and fast service. Highly recommend.

Very helpful on something that turned out to be a little complicated. Very grateful for the helpread more

Brian can handle anything and gets it done quickly. When my water heater needed to be replaced not…read moreonly did Brian replace it, but he noticed that the vent fan was bent and had probably been that way for all 14 years that the condo had been here. He took it on himself to call the company to have a new vent sent out free of charge. It took an hour of his time. After I moved in the water heater GFCI triggered and turned the water heater off. He came on a Friday afternoon straight from the hospital, where he had been with his mother. This guy is the real deal. I feel like I have someone who has my back. And he's quite affordable. He's done everything from ceiling fans to water heaters to changing electrical outlets to annual maintenance. I don't think there's anything he can't do. I trust him.

Well the washer finally died, we had Greg out and he immediately diagnosed the dead pump motor but…read morepointed out it wasn't worth repairing as he demonstrated to me the bearings in the tub are shot. He recommended we buy LG which agrees with most of the expert reviews out there so, we ran over to Best Buy and got a good deal on a new LG washer/dryer set. Greg is on time, he's an expert on this stuff and he's honest, plus he only charged a $49 diag fee (I tipped, that's too low). Highly recommend!

Booked online - Greg arrived promptly and was professional and knowledgeable. He was honest about…read morethe repair and was reasonable - also did a great job of clean up

We have used Choice One several times for rental properties. Sam is always punctual, quick and…read moreefficient. He knows what he is doing and we have found them to be priced very competitively. I love that when I call to schedule service that a real person answers the phone. I also love getting a call when he is on his way. Excellent service and they have been very courteous and use cautious care during Covid. 10++++

Called and set up an appt they answered promptly. Said they would come by between 1-3pm today. No…read moreshow. Called them twice at 3pm no answer. Would not recommend.

I'm very happy with Mike Labella Plumbing. We originally hired them to replace the failed…read morecompressor in our central air conditioner, which they did faster than their competitors could. Their price was good too. Since then, I have had them work on some plumbing issues at our house. Their prices are much better than the competition's. I know because I procrastinated on one issue when another plumber gave me a very high estimate on replacing a part. I'm so glad I called Labella out to look at it: we were able to fix two long-standing issues for less than the other company's estimate for that one repair alone, and everything has been working flawlessly since.

I was pleased with the service I received from Mike LaBella, but since he retired and turned the…read morebusiness over to his son, it has gone WAY downhill. Scott is rude and incompetent. Stay away.

Gary fixed our oven promptly and efficiently without excessive parts. It works well now. I highly…read morerecommend him.

Called up Gary and he came out promptly. Assessed prob with refrigerator and with a dryer. Came…read moreback and fixed every thing up within the week. Would recommend Perfection every time!

John is professional, reliable, and honest. He has helped us with two elderly appliances that were…read morebeyond repair - he came out, tested them, and gave us his honest recommendation: replace them. John is highly recommended for very good reasons!

Great small business, guy is organized and quite knowledgeable, and takes time to explain…read moreeverything to you. Highly recommended !

Our top load machine washer broke down over the weekend. I called this company and spoke with Doug…read moreon Monday. He indicated he could come over the next day (today), but couldn't give me a quote on how much it would cost. We agreed that he would show up between 11:30-1:30. I then remembered that our doorbell doesn't work, so asked him to text me about 10 minutes before he showed up, so that we could open the garage door and put our dogs up. He agreed to this. This morning, he texted me around 10:20 that we were next. He showed up shortly thereafter. We spoke on the phone, he said "I'm here." I told him I would be down shortly. Nonetheless, in a couple of minutes, he was knocking on our door. We were still trying to get dressed. My husband meets him at the garage and he jokes around that he happens to know exactly what is wrong and happens to have the part with him. (How amazing, given that I had told him the day before exactly what the problem was and the make and model of the washer.) He gives my husband a price of $170 and he was only here for about 10 minutes. That was completely overpriced for a part for a 10 year old wash machine part. We could have bought a refurbished machine with a 90 day warranty for that price. ********************* FOLLOW UP The owner of this company, Doug, contacted me this morning. He was very caring and professional regarding my review. He indicated that there is always a $65/trip fee that he was sure he had disclosed to me. (I'm positive he hadn't, as I would have nixed that and called a couple of used appliance store first to see what they have in their inventory .). We agreed that I had done a good job of describing the issue, but he indicated that he carries roughly 170 parts on his vehicles, so it was no fluke that he had my part. He indicated that he was here for an hour. We thought it was quite a bit less time, but we settled on 30-45 minutes. I told Doug that I was aware of the exact same machine at a local used appliance store for $150, so we split the difference and he gave me what I believe we found to be a reasonable cost adjustment. Doug is a small, independent business, which, as a member of the community, we want to support. He was very genuine this morning. He went over labor costs, we discussed my concerns that the trip fee was not disclosed. I BELIEVE THE MANDATORY $65TRIP FEE, WHETHER YOU USE HIS SERVICE OR NOT, WAS THE BIGGEST ISSUE. He was my first call, and if that would have been disclosed, I would have continued looking, especially for a refurbished unit. Having said that, I feel as though our issue was successfully resolved and we would use this company again after first checking around so that we knew if the price being quoted was reasonable.

My dryer was making some loud screeching noises, and when I called him he was very professional and…read moreprompt about getting me scheduled. The work took around an hour - needed new bearing wheels and belt, and showed me that the noise was likely coming from a metal object that had gotten stuck in there somehow (dryer is about 10+ years old). Very courteous during the visit, and even showed me what he was doing along the way, pointing out things I could do on my own to help keep things going in the future. Will gladly call Doug again later anytime I need appliance repairs.