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    Perfect Pooch

    4.3 (12 reviews)
    Closed 9:00 am - 5:00 pm

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    2 years ago

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    2 years ago

    My dog doesn't hide when he comes home. Staff listens to concerns and are great with the animals.

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    Loving Touch Mobile Dog Boutique

    Loving Touch Mobile Dog Boutique

    (18 reviews)

    I called this business dozens of times over the past 3 weeks, left numerous voice messages and text…read moremessages. All of my messages have been polite and friendly (despite a complete lack of response). My only request was to let me know if they were accepting new clients or not. While this business owner could not spare 30 seconds to send me a short response instead of ignoring all of my calls and messages for the past 3 weeks, they found the time to respond to my Google review with an unprofessional and condescending message within 1 hour of me posting it! The fact Ruthie responded to my review within the hour I posted it, but she couldn't send me a simple text message (or return any of my calls) for THREE WEEKS blows my mind. As a small business owner/operator of numerous service based businesses (including ones in the pet industry post COVID), I fully understand how busy it gets as a solo operator. However, there are things you can do to provide a better experience for your potential clients instead of ignoring dozens of their calls and messages for nearly a month (and then immediately leaving a sassy reply to their review). I see that Ruthie has a habit of posting rude replies to her clients who leave a critical review saying she doesn't care what they have to say. If she is not worried about her reviews online or the lack of customer service she is providing to her potential future customers, then perhaps she should stay off of social media and update her voice message to say she is not accepting new clients - problem solved.

    I have had Ruthie groom my 2 shepherd/retriever rescues several times. She took the time to get to…read moreknow them before grooming and checks each time on their overall health and immunizations. She and her husband take great care of our dogs, even texting me during the grooming process, and I trust them completely. I love the convenience of their mobile grooming and believe the pricing accurately reflects their services.

    Velvet Bow Pet Grooming

    Velvet Bow Pet Grooming

    (18 reviews)

    I wouldn't bother with this place. My wife and I have tried 3 times to use their services and were…read moreonly successful once. The fist visit was fine. The waiting area was a little dirty, but whatever, there are dogs in and out all day. The second time we showed up for our appointment and they were closed. There was a sign on the door that said there was some issue with their water. Okay, things happen and you can't wash a dog without water. But I didn't receive any notice about this. They send me confirmation emails and text for an appointment but couldn't shoot me another text telling me they didn't have water? So I drove across town with two barking dogs for nothing. The third time was today. I was running late getting my dogs in the car. They're Yorkies, so it's not a physical issue, they just didn't want to cooperate. I arrived about 12 minutes late for a 12:00pm appointment. Gave the name of our dogs and apologized for being late. She told me it was too late because they don't take late appointments after fifteen minutes. She said it was. I said it is NOW because we've been talking for 3 minutes but she wasn't having it. Told me she couldn't manage to wash and groom my two small dogs in an hour and 45 minutes...so I just walked out. He didn't want to make $100 because of 3 minutes. I guess 1/3 isn't too bad, but I don't have time to deal with that level of nonsense. If you do, good luck to you using these people.

    Love these girls. I have a pug and normally they a super hard to get their nails trimmed, not here…read moreshe loves it. I also have a beast aka white golden retriever also very hard to handle, not here. They treat my babies like they are their own.

    Perfect Pooch - groomer - Updated May 2026

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