We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

Good Communications with Laura and Cody from beginning to the end. Fair prices, they give you…read moreseveral quotes and you choose. We had a kitchen sink that was stopping up. Clean the pipes 3 years ago. They listen to me and brought a larger routter. It worked, we are happier and pleased with their service. Thanks Mr Drippy

I cannot say enough great things about Mr. Drippy Plumbing off Lorna Road in Hoover, Alabama! From…read morestart to finish, the experience was absolutely top-notch. I was scheduled for a service window between 8:30-10:00 AM this past Friday, and right at 8:00 AM I received a confirmation call from Laura, which I really appreciated. Even better, Pierce arrived promptly, just after 8:30AM and appeared extremely professional and ready to get to work. Pierce was extremely respectful, knowledgeable, and easy to talk to. I showed him the issues I was having with a toilet and two sinks, and he carefully explained what was going on in a way that made complete sense. He stepped back out to his van to coordinate with Laura on pricing, and within minutes had clear, straightforward options with numbers for me on how we could approach the problems. The pricing was very reasonable, and they even offered bundling discounts, which made it an incredible value! (Especially for the level of professionalism and quality service they provide.) It is rare to find a company where you genuinely feel comfortable having someone in your home, but that's exactly how I felt with Pierce. From the moment you meet him, you know you can trust him -- supervised or unsupervised -- to do the job correctly and with integrity. Going forward, I will absolutely be requesting Pierce Winkler as our on-site plumber every time. If you need plumbing inspection, repair, installation, or replacement at a fair price and want a team that truly values professionalism and customer service, I highly recommend Mr. Drippy Plumbing. Pierce and Laura were outstanding!

We needed the pilot light to work on our gas water heater 08/21/2018, and plumbing repair was…read moreneeded too, so we heard good things about Roto-Rooter and gave them a call and they sent someone out that same day. His name is Eric Lovelady and he did a very professional job and explained what needed to be done too. He gave us his card as well and the price for repair was very affordable and very fair. We highly recommend that anyone who needs plumbing, drains, water cleanup, etc, to give Roto-Rooter 1-800-GET-ROTO (438-7686), or 205-518-7072 in Birmingham or surrounding locations. Ask for Eric Lovelady and my family and I promise you'll be as satisfied as we are. God bless! Mark N Tim Elders

Tech was professional and hardworking, cleared the clog in the kitchen sink. To do so, he used a…read morelarge machine that he had to drag up a set of steps to get to the kitchen. Damaged every step dragging the machine. To use or carry that machine should be a two person job, so not to cause this type of damage.

I had a running toilet issue I was unable to fix myself. My water bill about tripled. I called…read moreSuperior Plumbing and Drain to come help after reading some reviews. I was pleased! He came in and had the necessary tools to fix the issue and walked through and around the house making sure there were no other leaks that could lead to the problem. Very thorough and very appreciated! Thank you so much for your professionalism and friendly service! I've had no issues since the repair! I highly recommend this company!

Used Superior for the last 8 years. They are fantastic!! Priced well and great service. Responds…read morequickly and does excellent work. Highly recommend calling them.

Bought the parts got into it and couldn't complete the job. Called my normal plumbing company and…read morethey were too busy to come out. Called a half dozen other places. Called John, on his voicemail he gave his cell number and said text him for a quick response. He texted me back with an approximate appointment time within 20 mins. Far quicker than any of the other companies I called. He responded first and could be here today within a few hrs of contact so he got the job. Flat rate for service commensurate with rates I've paid in the past. Nice guy. Finished quickly. I wouldn't hesitate to call him for a plumbing need in the future.

We had a small split in our water meter in the front of our home, UNTIL we called Total Plumbing…read moreServices! Accessibility: called after 4:30p, left a message, and they called right back in less than 10 mins., and if it's an emergency, he can arrive same day Timelines: we agreed on 8a and he arrived 3 mins early...like a professional Friendliness: courteous, down to earth, articulates issue w/out confusion or trickery, very honest Pricing: very reasonable...I used to own a 1926 bungalow so I know home services pricing, and this is a fair company Overall: great company and quality service...thanks John!

Jason did a spectacular job fixing our bathroom shower. He was courteous, prompt and professional.read more

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

I hired Cahaba Valley Plumbing to complete the plumbing work for my basement project, which…read moreincluded a bathroom and kitchen. The initial quote was competitive and communication at the beginning was good. My basement renovation is being completed in phases, and the bathroom was the priority so it could be functional while we wait for the kitchen cabinets and counters to arrive. After payment was made, I had difficulty getting the bathroom portion fully completed. When he returned, the toilet was mounted but the remaining items needed to finish the bathroom were not installed. I was told the remaining parts could not be located, but they were actually in the shower area in the delivery boxes. When I asked about finishing the bathroom, I was told the work would not be completed until the kitchen cabinets arrive, which may be several weeks away. In my experience, the communication and customer service changed after payment was made. I was also asked to pay the full amount before the job was finished, which I later learned from the inspector is not always typical practice. Because the bathroom portion of the work remains incomplete and the timeline for finishing it is uncertain, this has been a frustrating experience. Based on my experience, I would likely choose a different contractor for future work. I am currently in the process of filing a complaint with the plumbers and gas fitters exhibiting board. I will also continue to seek legal action for the unfinished work as he has made it clear he will not do the work until he's ready to do it. Update: After a week he finally responded to an e-mail I sent to the company, and to my surprise, he contacted the City of Fultondale and came off the project (after I've paid him $4,000). I have left a message I received from him earlier regarding his conduct with customers.

Spencer has done several jobs for me and my family. Good work, reasonable pricing. I would…read morerecommend him for residential work.

Autumn Air has been my choice for several years now and just recently I made a call when my air…read moreconditioning system stopped putting out cold air on a week with Heat Indexes of 100 every day. They fit in an appointment for me that same day and tech Ethan came out on schedule and skillfully identified the trouble quickly. He then left to get a part and returned very quickly to make the repair, and I was back in business with cold air pumping through my house. The tech was very knowledgeable and communicated the problem to me easily. Autumn Air is on my quick call list and will reach out to them on my next need and for any regular servicing.

Jason came out same day as our call. He's been in HVAC for a couple decades and Autumn is a family…read morerun company servicing all of central ALABAMA Anually - the cost is $131 for 2 visits per year for cleaning of unit and changing the filter. A Unit for 3.5ton heat pump package unit was app $7248.

Michael and Caleb did a good job at my house today. They…read morewere on-time and professional. They improved the lighting systems in my kitchen master bedroom closet.

I called them when I needed a plumber asap. The man that arrived was amazing. He exceeded my…read moreexpectations. Employees are uniformly dressed, in new vehicles. Dispatch is constantly updating customers via text about arrival time. Invoices are shown in IPads and credit cards never leave your sight. In other words they give professional service that uses new technology. Their overhead, training and business plan prevents them from being cheap. I appreciate them from stopping the water from my leaking hot water heater from running down my driveway and the other waste of running water I was suffering. Call them if you find yourself in trouble like I was. You won't regret it! My only complaint is their prices. They didn't get more work from me simply because they aren't cheap! But remember they have that big overhead. Hence I can only give 3 stars.

Thompson Drain and Plumbing responded to our inquiry immediately and we got same day service!…read moreHighly recommend!

Please don't trust this man. I hired him to do a hot water heater replacement. I was in a bit of a…read morehurry so I just went with him instead of getting multiple quotes (my fault). He not only overcharged me (an unethical amount) but he lied about the quality of hot water heater that he was installing. He promised me top of the line when he actually gave me bottom tier scratch and dent. Had issues with it months later only to find out that it was used and had rust on the back and the inside. Less than a year later, I'm having to get a new replacement. Karma.... Is all I have to say.