I have been taking my dog to be groomed for almost 6 years. The high rating comes from my dog who…read moregets excited as soon as I stop and then pulls me to get inside. Every time I have dropped off or picked up the dogs are all happy and getting along. All the groomers are happy and welcoming and I think that positive energy calms the animals. The grooming areas always look as clean as they can be given the work and the dogs all look beautiful. I highly recommend Details and know your dog will love it too. Maggie and "BUDDY" Psilopoulos

Good luck even trying to get them to return a phone call. If too busy to take on new customers the…read morecourtesy of a call would be nice.

I highly recommend this place! It's a small business right in the parking lot behind frosty freeze…read more I dropped off my pup for a haircut/clean up. I had been shaving/grooming him at home and totally botched it. I was so happy to be able to bring him to the professionals! He looks like a brand new dog. I paid $95 + tip for a full groom/cut, which may be on the higher side. However, I did botch him so he deserved the spa treatment. I have no issues coming back so they can continue to make him and my other two pups look amazing!!!

My dog had a great experience here. They groomed her very well and she did not get anxiety while…read morevisiting! She's visited twice so far. Staff are friendly and accommodating. Prices are comparable to other locations. Be sure to book early - they are very popular so it may be a few weeks before you get an opening!

I used to recommend this place to everyone. Not anymore…read more After three years of loyal business and bringing both of my dogs here, what I experienced recently was completely unacceptable. I dropped off my senior dog, who's nearly 12 and has severe anxiety, for a scheduled grooming. An hour later, I got a call saying they couldn't groom him because he didn't have his updated rabies documentation.... which is completely understandable. What's not acceptable is that they let him sit in a cage for an hour before contacting me, fully knowing they wouldn't be grooming him. If the paperwork was missing, why not send him home when he was being dropped off. When I asked, calmly, why he had to sit there for an hour unnecessarily, the staff member on the phone was rude and condescending. No real answer -- just attitude. I had someone pick him up immediately. Meanwhile, they went ahead with grooming my younger dog. I had given very clear, written instructions: bath, haircut, and anything else she needed. When I picked her up, it was obvious she had only been bathed : not groomed. I asked why nothing had been trimmed on her back or ears or butt, and they told me, "We only did her feet and belly because some clients get upset when we do too much." Seriously? If I wanted a foot and belly trim, I would've written that. I wrote "haircut." This is the second time I've paid for a haircut and received a glorified bath. But even that wasn't the most upsetting part. I've been coming to this location for three years -- and I didn't recognize a single staff member that day. It looked like a team of overwhelmed, disinterested kids who didn't want to be there. One girl was elbowing a dog on the grooming table to hold it down while another shouted at it to stop moving -- clearly frustrated and rough. They didn't even realize I was standing there, watching. To top it off, my senior dog was just in two weeks ago for a nail trim -- no one asked for rabies documentation then. So what changed? Honestly, it felt like they just didn't want to bother with a larger, older dog who requires more time and patience. Then the icing on the cake: later that day, my boyfriend got an email saying we were unprofessional -- and that they'd no longer be accepting our elderly dog. Not both dogs. Just the one that requires more effort. That told me everything I needed to know. This place used to be professional, trustworthy, and kind. Not anymore. What I witnessed was chaotic, careless, and borderline abusive. I'm heartbroken and disgusted. I will never be bringing my dogs here again -- and I wouldn't recommend anyone else trust them with theirs either.

Pet Supplies Plus is a national chain of pet supplies stores founded in 1988 in Redford, Michigan…read more It is privately held. It is the third largest specialty pet food retailer in the US after PetSmart and Petco. The company began adding franchise locations in the Midwest, expanding into the northeastern and southern states during the late 1990s. There are over 560 Pet Supplies Plus stores in 36 states. I walked in looking for a specific wet cat food that I needed to get for a neighbor, but the did not have it. Still, the store has a large selection of pet food for dogs and cats. It's smaller than a PetSmart, so the selection is a bit limited, but they do offer the most common brands and items.

Other reviews speak for themselves. Terrible experience. Had taken my dog to PP several times. We…read morewere 5, maybe 8 minutes late to arrive for 10am (wanted her to pee outside first). There were 2 dogs already there. Owner was upset. I went home to wait for the call to pick her up. No call by 3pm (5 hrs later) so I called, no answer. I waited for a bit then drove to shop. My dog was in the front section still not groomed. Was told that bc we were late she would be groomed after all the others and to come back at 5. I left the shop but thought about it and went back in - couldn't leave my dog in that small area for 7 hours. I believe that was a cruel punishment directed at me for arriving late but it was my dog who had to suffer (no water, in a cramped space). Still upset. Not to be reflected on SOS - they are all wonderful animal guardians.

First of all this place moved. It is no longer on on Boston Neck Road but is currently in…read moreWakefield. My mother took her dog here to get groomed. The woman charged my mother an additional 30 dollars to the grooming fee as a "late fee". When I spoke with the woman why she charged an additional 30 dollars without telling us there was a late fee, she insisted that she did inform us. I showed her multiple text messages that stated the time and arrival and approximate pickup. But no where did it say that if we were late picking up we would be charged $30 fee. She continued to argue with both my mother and myself. I understand we were a little late and I can understand $5-10 charge but $30! She then yells at me and says, "your mother does this all the time! It's like she thinks the dog lives here or something!" She was completely disrespectful and unprofessional. Not only was the price outrageous but the work she does is not good. I have provided a picture of the dog right after grooming. What a huge disappointment. Do not bring your dog here unless you want an argument and poor grooming.

If you'd like to be spoken to like an incompetent child, bring your dog here…read more If you'd like to be lied to about how this place specializes in anxious dogs, bring your dog here. When my elderly, anxious, super sweet, golden was always scared to get into the tub, Renee scolded me and demanded (yelled) I come inside to put him in the tub or she would discontinue services to him. Last time any of my family dogs went there. And to be devils advocate, I can understand how that would frustrate someone. However, don't advertise that you "specialize" in anxious dogs. A truly evil and entitled owner. Stay away from Renee.

We've been bringing our mini poodle to Renee since he was a pup. He gets so excited when we get…read morethere that he runs to the door wagging his tail. We love them

I'm so incredibly happy that we found Jessica. We were very spoiled in Virginia having a Master…read moreGroomer as a dear friend and moving where we didn't have a ton of dog friends. We have an older Shih Tzu with health issues who really needed to be groomed, Jessica took good care of him and he came home happy and relaxed. That's when we decided to take the rest of our zoo ( 3 rescues who had horrible lives prior to joining our pack). They too came home looking amazing! They were also very relaxed as well. The true sign for me - texting pictures to my friend and getting back a positive message that "the kids look good, happy you found her!" The entire concept of this business makes me feel comfortable! They compost the pet hair, the website is inclusive and they are giving back to the community! Check them out!!

I was in the area, and I wanted to get my dogs groomed. They happened to have a cancellation and…read moregot us in! I want to say my groomer was Jessica, but I am not positive. She did a fabulous job and talked to my dogs in a high pitched loving voice, which is exactly what I do. She immediately went to the floor to my dogs (they are 5 pounds each), and she was trying to make them comfortable. I loved it. I felt comfortable. I also told them that their Yelp account was unclaimed and told them they should fix it. THEY ARE OPEN AND GREAT. My dogs were happy. I was happy.

Cooper has been going to Ruff Life for a few months and loves it. They've handled COVID changes…read moresmoothly. You can buy single daycare or packages, and they offer grooming. Your dog gets a little cubby for their leashes and spends the day with a supervised "pack" that seems mostly the same each week. They post photos every day to their Instagram and Facebook which is the highlight of my day. My only complaint is that the parking lot is a little small and can be hard to maneuver at peak hours. Worth it! Cooper absolutely loves going here! I haven't used their boarding but I plan to if we ever need it since it is cageless. Definitely recommended!

This four-paws-up review for Ruff Life is long overdue, but I was thinking of them as I am now in…read morePhiladelphia and wish I could find something similar for my beloved Goldendoodle. We lived in RI last year, and he LOVED, LOVED, LOVED going to Ruff Life 2x a week for daycare. I would get him in the car at 7am and say "we're going to camp" and he would stare out the window and pant the entire way there. Once there, he would drag me up the ramp and into the house. When I picked him up at the end of the day, all the dogs would bark out a goodbye, and while I knew he was glad to see me (and exhausted from all the fun), I also knew he would miss his pals until the next day. Sadly, I quit my job so camp needed to end, but if we ever wind up back in the area, he is going right back to Ruff Life. What I loved about it was that everyone there was really nice, greeted him by name each day with a hug, and he never smelled "doggie" at the end of the day, which many places smell like.

Friendly and communicative staff! Our pup recently visited for her evaluation. While we ultimately…read moredecided it is too soon for the Wiggle Room (our pup is only 19 weeks and still gaining her confidence!), we look forward to reconnecting with Maia and her team when the time comes. The establishment is clean, spacious, and has lots of staff watching the many dogs in the Wiggle Room "pack". Would recommend participating in their free evaluation if you are interested in sending your pup to doggy day care!

We took our bernedoodle here while we lived in Newport for two years and have nothing but great…read morethings to say about Brooke as a groomer. They took such good care of our boy and he ALWAYS had an amazing haircut, no nicks or patches like we have had at previous groomers. We are so sad to be leaving Brooke and her skills.

Being a fairly new cat owner to a little 3 legged feline, I was very nervous to leave the country…read morefor 11 days since 'Buddy' already had some separation anxiety. I explained all of my concerns to Krista when she came over to meet him. She was very understanding and kind and right away I felt better about going away knowing she'd be visiting Buddy twice a day while I was gone. My mind was immediately put at ease on day 1 of vacation when I received Krista's photos of Buddy looking very happy and content. New photos continued every day and they were a an added highlight to my trip! Even with an unexpected overnight flight delay, Krista had no problem watching Buddy longer than planned and that is just another reason I will be calling Krista for my next trip. :) You can count on Krista!

Such a sweet person......and her Sammy is adorable. My little guy is sleeping over. Can't wait to…read moresee the pictures.