I have been taking my dog to be groomed for almost 6 years. The high rating comes from my dog who…read moregets excited as soon as I stop and then pulls me to get inside. Every time I have dropped off or picked up the dogs are all happy and getting along. All the groomers are happy and welcoming and I think that positive energy calms the animals. The grooming areas always look as clean as they can be given the work and the dogs all look beautiful. I highly recommend Details and know your dog will love it too. Maggie and "BUDDY" Psilopoulos

Good luck even trying to get them to return a phone call. If too busy to take on new customers the…read morecourtesy of a call would be nice.

I used to recommend this place to everyone. Not anymore…read more After three years of loyal business and bringing both of my dogs here, what I experienced recently was completely unacceptable. I dropped off my senior dog, who's nearly 12 and has severe anxiety, for a scheduled grooming. An hour later, I got a call saying they couldn't groom him because he didn't have his updated rabies documentation.... which is completely understandable. What's not acceptable is that they let him sit in a cage for an hour before contacting me, fully knowing they wouldn't be grooming him. If the paperwork was missing, why not send him home when he was being dropped off. When I asked, calmly, why he had to sit there for an hour unnecessarily, the staff member on the phone was rude and condescending. No real answer -- just attitude. I had someone pick him up immediately. Meanwhile, they went ahead with grooming my younger dog. I had given very clear, written instructions: bath, haircut, and anything else she needed. When I picked her up, it was obvious she had only been bathed : not groomed. I asked why nothing had been trimmed on her back or ears or butt, and they told me, "We only did her feet and belly because some clients get upset when we do too much." Seriously? If I wanted a foot and belly trim, I would've written that. I wrote "haircut." This is the second time I've paid for a haircut and received a glorified bath. But even that wasn't the most upsetting part. I've been coming to this location for three years -- and I didn't recognize a single staff member that day. It looked like a team of overwhelmed, disinterested kids who didn't want to be there. One girl was elbowing a dog on the grooming table to hold it down while another shouted at it to stop moving -- clearly frustrated and rough. They didn't even realize I was standing there, watching. To top it off, my senior dog was just in two weeks ago for a nail trim -- no one asked for rabies documentation then. So what changed? Honestly, it felt like they just didn't want to bother with a larger, older dog who requires more time and patience. Then the icing on the cake: later that day, my boyfriend got an email saying we were unprofessional -- and that they'd no longer be accepting our elderly dog. Not both dogs. Just the one that requires more effort. That told me everything I needed to know. This place used to be professional, trustworthy, and kind. Not anymore. What I witnessed was chaotic, careless, and borderline abusive. I'm heartbroken and disgusted. I will never be bringing my dogs here again -- and I wouldn't recommend anyone else trust them with theirs either.

Pet Supplies Plus is a national chain of pet supplies stores founded in 1988 in Redford, Michigan…read more It is privately held. It is the third largest specialty pet food retailer in the US after PetSmart and Petco. The company began adding franchise locations in the Midwest, expanding into the northeastern and southern states during the late 1990s. There are over 560 Pet Supplies Plus stores in 36 states. I walked in looking for a specific wet cat food that I needed to get for a neighbor, but the did not have it. Still, the store has a large selection of pet food for dogs and cats. It's smaller than a PetSmart, so the selection is a bit limited, but they do offer the most common brands and items.

Austin does a really great job with my dog. He is very kind and caring. Also he is very efficient…read more The space is well appointed and clean. They're response with booking appointments.

They were great with our shihtzu terrier. Look forward to…read moreour next visit!! He came back looking and smelling great!

If you'd like to be spoken to like an incompetent child, bring your dog here…read more If you'd like to be lied to about how this place specializes in anxious dogs, bring your dog here. When my elderly, anxious, super sweet, golden was always scared to get into the tub, Renee scolded me and demanded (yelled) I come inside to put him in the tub or she would discontinue services to him. Last time any of my family dogs went there. And to be devils advocate, I can understand how that would frustrate someone. However, don't advertise that you "specialize" in anxious dogs. A truly evil and entitled owner. Stay away from Renee.

We've been bringing our mini poodle to Renee since he was a pup. He gets so excited when we get…read morethere that he runs to the door wagging his tail. We love them

Mary Lynne was so kind and fit us in for an appointment on a Saturday! Our golden doodle Biggs…read morelooks amazing and we couldn't be happier.

Mary did amazing with Kai. He was very matted and looked like a fluff ball. He is now much cooler…read morewith all that fur gone and the cut came out great !!

I was thrilled with the grooming experience they provided for my Coton. The Coton de Tulear breed…read morehas hair that feels like cotton. I was nervous about having his hair trimmed & there isn't a groomer in the area that wanted to groom a Coton. I took him to the Scavello Sisters so they could see my pup. (I didn't call before just walking in). Linda took one look at him and exclaimed "A Coton!" I asked if they would groom him & they said no problem. When I picked him up after he was done I was amazed! He looked beautiful, like a show dog! I will be making appointments for my Coton with the Scavello Sisters for future, regular grooming needs. They listened to how I wanted him groomed, but I never expected the beautiful result! Looking for a competent groomer, I recommend the Scavello Sisters.

I'm not sure what happened to my golden/border collie.. I'll let the pictures speak for themselves…read morebut they shaved her underneath and everything was completely uneven! The grooming was just horrendous!

Other reviews speak for themselves. Terrible experience. Had taken my dog to PP several times. We…read morewere 5, maybe 8 minutes late to arrive for 10am (wanted her to pee outside first). There were 2 dogs already there. Owner was upset. I went home to wait for the call to pick her up. No call by 3pm (5 hrs later) so I called, no answer. I waited for a bit then drove to shop. My dog was in the front section still not groomed. Was told that bc we were late she would be groomed after all the others and to come back at 5. I left the shop but thought about it and went back in - couldn't leave my dog in that small area for 7 hours. I believe that was a cruel punishment directed at me for arriving late but it was my dog who had to suffer (no water, in a cramped space). Still upset. Not to be reflected on SOS - they are all wonderful animal guardians.

First of all this place moved. It is no longer on on Boston Neck Road but is currently in…read moreWakefield. My mother took her dog here to get groomed. The woman charged my mother an additional 30 dollars to the grooming fee as a "late fee". When I spoke with the woman why she charged an additional 30 dollars without telling us there was a late fee, she insisted that she did inform us. I showed her multiple text messages that stated the time and arrival and approximate pickup. But no where did it say that if we were late picking up we would be charged $30 fee. She continued to argue with both my mother and myself. I understand we were a little late and I can understand $5-10 charge but $30! She then yells at me and says, "your mother does this all the time! It's like she thinks the dog lives here or something!" She was completely disrespectful and unprofessional. Not only was the price outrageous but the work she does is not good. I have provided a picture of the dog right after grooming. What a huge disappointment. Do not bring your dog here unless you want an argument and poor grooming.

The service idea is great but the problem is that my dog was always very itchy and they nicked her…read moreprivates each time I had her groomed. The groomer was lovely and I actually felt bad for the working environment. When I expressed concerns I was dismissed and they didn't show any professionalism toward concerns or building customer relationships. It's convenient service for sure, they were just a bit dismissive in my opinion.

My dog looked great after her grooming! They were on time! Very affordable, personable and…read moreprofessional! My dog hates being groomed but entered their mobile groomer without hesitation or anxiety! I will use them again!

Becky is very gentle, thorough and really cares about her clients. Mishka looks forward to his spa…read moreday!

From the owner: Fun and loving environment for your dogs to get groomed or just hang out and have some playtime. We…read morealso love to get outside and do some good walks.