Rushed, careless service and a poor attitude. I was pressured to choose a color and met with visible annoyance when I asked to look again. The removal process burned my skin and sent debris flying onto my hands, which was ignored. The entire service felt rushed with little concern for comfort or quality. I noticed bubbles in the top coat after leaving and returned to have them fixed. I was rushed again, and the fix was superficial. Bubbles are still visible and the nails are below standard. 2 stars only because they attempted to fix it. Pictures are after the attempt to fix them. read more

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I spent over $200 for my mom and me to get our nails done here, and after months of being a loyal customer, this will unfortunately be my last visit. I've been coming to this salon consistently since I moved nearby in April. I loved the convenience, the walk-in flexibility, and the overall experience.....until now. Two days after my appointment last Friday, my nails already looked wrong. The polish began peeling, and one nail had clear grooves where the gel dried improperly. I've been getting gel nails for almost ten years, across multiple salons, and I have never had results like this. I finally found time to stop by and explain the issue. Helen greeted me at the door with a smile, but the moment I calmly explained the situation, her attitude shifted to irritation. I told her this was my first time using that particular gel brand, and something clearly went wrong. When I asked to switch to a different brand in a similar color to avoid the same issue again, she acted annoyed and flatly told me it would cost $33. To be clear, this wasn't a "I don't like the color" situation. The product failed. Yet she insisted she could only redo the two damaged nails using the same brand unless I paid extra. After spending so much money, and after months of being a loyal, easygoing client who never complains, that response was unacceptable. This was genuinely terrible customer service, and I wish I never had to go through it. Stephany, please be more careful with gel application so another customer doesn't have to deal with what I did. I won't be returning. read more

Perfect Nails - Grooves in nail polish - Nail Salons Near Me - Rockledge, Florida

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Extremely disappointed, will not be back. They cut 6 of my cuticles to the point of bleeding from a gel manicure service at this salon. Do not recommend read more

I was drawn to the place because they are priced well. I don't treat myself to service like this often because finances are tight this year. So because I did budget a Gel manicure $33 plus tip I was bummed when I left and with my cuticles rough, bleeding a little and had polish on my skin. The polish was also a little patchy on one nail. Just not a great first impression. Just for the record I did purchase the gel polish manicure, which includes cuticle treatment. I also watched her as she did the service and she did not dehydrate the nails so I don't even know if these are going last more than a few days. read more

Perfect Nails - Gel polish manicure - Nail Salons Near Me - Rockledge, Florida

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We tried this place the first time after we couldn't get an appointment at our regular spot. This is now our regular spot. They are friendly and don't try to rush you out the door like some of the places in Viera. Is it in the best location? No. But they take extra time to make sure you are getting a good value for your money. My nail color (yes, I get my toes painted) lasts longer than other places and they spend extra time massaging my piggies. Give them a shot. read more

Went for French dip manicure. Place is very clean and pleasant. Helen did an absolutely perfect job on my nails! Price is better than the last place I went to. I will definitely be going back and seeing Helen from now on. read more

Perfect Nails - Nail Salons Near Me - Rockledge, Florida

The service was ok, the employees were nice but when I walked in and told them I had an appointment they wouldn't even look on the computer to figure it out, they just brought me to a random person and then tried to figure it out by bringing me their tablet later on and I had to find my own name and they brought me to someone else. She was nice but I told her that I was allergic to cuticle oil and at the end she put it on one hand and then I think she realized and all she did was put lotion on my hands real quick afterwards mixing all of it together on both hands and when she was filing my nails the file was grinding on my skin the whole time leaving me blood blisters. I woke up this morning with my fingers sore, super inflamed, and super itchy with small liquid filled bumps on all my fingers due to the cuticle oil (it happens to me every time which is why I tell them no cuticle oil.) and it's frustrating paying $70+ to get my nails done and I'm in nothing but pain and irritation. read more

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Follow up. Still only 1 star because the pedicure was ok. The manicure was awful. I am still dealing with splitting, peeling, and thin weak nails since my manicure. I have natural nails with regular polish - no gel. Tech used a drill on the tops of my nails - to "smooth them out". They were already smooth. Now, months later, they are in still terrible condition. Splitting up the nail - not just across. Super thin. read more

I requested a pedicure (2nd one) ($39) Asked if she could avoid exfoliating and she did it anyways. The "massage" I was given lasted about 15 seconds and poorly done with very little focus. I am very disappointed given the price. Staff didn't even greet me as I walked in either. I felt very out of place. I would not recommend this place to locals or visitors read more

This store needs to be out of business instead of expanding the store! Nice but not experienced nail tech they use old polishes that goes on gooey and not brought to the edge of the nail ! Not filed properly around the nail to create a smooth surface! Never ever will I ever go back !! read more

Perfect Nails - Horrible nail polish - Nail Salons Near Me - Rockledge, Florida

Been going here a while now, David does my nsils, Im happy with him, just wished he would smooth out better around my cuticles, because when they start to grow out they catch on everything hair, clothes, blankets etc....other than that hes awesome and super nice! read more

Very nice and clean salon. I requested a pedicure and eyebrow wax. The lady at the front desk asked if pedicure first was okay I said yes. They seated me in the chair right away. Note: they give you a piece of paper with the spa prices and everything it includes, on the top in big bold letters affective January something cash tips only. I agree and select option #1. Do you want gel, no I reply and she continues with my pedicure. She goes to takeoff my polish and says gel extra five. Okay that's fine, it takes a little longer. Cutting shaping and getting my ingrown's out amazing! My French polish looks like I did it when I was in nail school. The bottom of my feet are horrible as though they haven't been touched at all, whatever I can fix it later at home. No we go to do my eyebrows I'm in the chair maybe a total of three minutes. I asked her to shape them which she did not. She barely waxed anything off and took out one hair with a pair of tweezers. I go to pay again on top of the ATM it says cash tips only. She asked me cash or card I said card she said that'll be 3% for using a card. I said so I either have to pay 3% to use a card or I have to pay your ATM fee and pay you with cash is that correct she says yes. No where in the salon is that posted, only the tip in cash. I told her you know that is it legal at no point ever are you supposed to charge a credit card fee call any merchant processing company. They still made me pay it but gave me a 20% off coupon. Long story short bring cash and I hope the bottom of your feet are already nice read more

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I just moved here 6 months ago and I will never go to another nail salon in the area. The employees are professional and kind, the salon is extremely clean and hey the price is right!! I get a acrylic set/ fill and gel pedicure read more

Perfect Nails - NEED I SAY ANY MORE??? Perfect manicure and fill every time. Each employee is professional, complimentary beverages and very clean. - Nail Salons Near Me - Rockledge, Florida

If I could give them a lower score I would I will NEVER go back here again. I went here for the first time last week I made my appointment for 4pm i received a called literally at 4:01 asking me with an attitude where was I and was I still coming I told her yes I was coming I'm on my way I pulled in the parking lot at 4:03 I didn't think it made sense to make an appointment for one or two minutes later and the lady was so rude. When i got there she started the nail process it was the older lady, there was a customer sitting in the chair next to me and she told me " she's really rude " I told her I know and this was my first time here what a first impression. I told the nail tech I wanted the #2 the $38 pedicure. She kept stopping doing my pedicure to answer the phone and make appointments during my whole session. When she finally finished I went to pay and she charged me $51.00, I didn't even ask why, I payed, left her tip and went on about my business I will never return to this place again. I was already told by a co-worker and my manager that they went there without an appointment but was told they couldn't be helped because they didn't have an appointment but on there website and on the door it says walkins welcome, you don't want to listen to other people you want to be your own judge I should of listened NEVER! AGAIN!!! And after all that my pedicure looks like crap she didn't file or shape my toenails.. read more

I love the online appointment making and the place is clean and pretty. Always happy with my nails after leaving here. Also i love when they have Netflix shows on keeping me entertained read more

I will not return to this business because of the way in which the man at the front (owner) treated an African American young woman. Today I visited to get a pedicure and noticed a young woman who came in to get a mail repair which was completed, upon completion the woman toes was smudged and the mail tech told her that she would not fix it, the young woman said ok and fixed it herself. Not sure if this is excellent customer service but anyway, something else happened and the mail tech looked like she was annoyed, the owner came over and told the customer to shut up and be quiet. The customer started crying, she tried to say something and he raised his hand and said " I do not want to hear anything from you" YES HE SAID THAT to a woman who was crying. After not being able to bare this anymore I said to the owner (man in front) that he should have ashamed of himself and the way he spoke to the customer who was young enough to be be daughter. He told me to leave. Racial profiling at its best... I will not spend my coins at this establishment which clearly does not understand customer service. read more

Came here Jan. 9, on my birthday. I got my nails done here and researched prices beforehand and discounts. 10% off as a NEW customer, 10% off for birthday discount. Had my nails done with a pink base and star designs that were painted on and expected it to be $60 or $70 at most. Told her beforehand I am a new customer and today is my birthday. Paid $90 and she (the girl who did my nails) left without giving me a chance to present discounts at the register. However, she was kind and gentle with me but she left the acrylic on the top bumpy and disfigured. Left confused, I don't recommend going here unless you're comfortable spending $90+. Design was nice. Lasted 2 weeks before lifting. read more

Really great salon!! I moved her from out of state and after trying several other salons I was about to just remove my nails permanently. However, I found David at this salon and I am thrilled with his work!! I like my nails a certain way and he heard me and gave me exactly what I was looking for!! read more

Perfect Nails - Little bit of glitter' - Nail Salons Near Me - Rockledge, Florida

Whatever you do do not go there if your nail breaks because of the technicians poor job they will not fix it they will throw you out of their establishment they don't care how well of a tipper you are they really don't like Black people and they're very rude mean and nasty if your black don't go there that is a white shop only... read more

Perfect Nails - They tried to tell Me I needed to wait two weeks to get that fixed - Nail Salons Near Me - Rockledge, Florida

I was told I was getting SNS nail system. It was not SNS!! It was a gel powder combination. They misrepresent themselves, and the work was average. No attention to Details. my cuticles were cut, and she cut the edge of my finger with a nail file that was too sharp. read more

12-21-2023 visited to buy LF a $100 gift certificate. Met at door by manager Feng who asked, "Is for Pam ?" She is/as of today was a 3 year client. I purchased and presented it to her on 12-25-2023 in Costa Rica on our cruise. In all our various travel in & around Costa Rica she lost it. This morning 1-11-2024 Feng agreed that it was purchased for Pam but refused to honor it, saying, "somebody else might use it." Given it was lost in Costa Rica, given it has Pam's name on it and given they personally know her from 3 years regular appointments does this sound like somebody you want to do business with ? read more

Perfect Nails is such a great place! They back everything they do with 100% guarantee and if it's not perfect, they truly will fix it. Let's be real... Some technicians are very good and some are just newbies. But no matter who does your nails, You can be sure that you will have beautiful nails every single time! By the way, they just remodeled, and enlarged their location. Obviously they are very successful. It looks amazing! And they redid all the pedicure chairs in white leather. The place is beautiful! Definitely check this place out if you're looking for a good nail salon. read more

Had an awesome experience here. Kim was amazing. I did a full set and Pedi. So relaxing and enjoyable. I got in right away without an appointment which is so accommodating of them. I will definitely be back! read more

Perfect Nails - My spiffy tips and toes all gorgeous for my trip!!! - Nail Salons Near Me - Rockledge, Florida

They are excellent in all areas. Cleanliness, professional, relaxing the music is just incredible. You can ask for who you'd like and they are good artists too. I've tried many, many other places, but now that I have the car, I am able to go to enjoy my pedicure and nails 2 times a month. Small joy, but nice to have after this crazy COVID. read more

I had one of the WORSE EXPERIENCE AT THIS NAIL SALON Very disrespectful and expensive for no reason. I recommend if you want to go get your nails done go somewhere else and save your time & money. read more

No English spoken while working on my nails. Tech added extras I did not ask for and ended up costing me $55. Never going back!

It is so easy to schedule appointments on line and request your favorite technician. Susan is always waiting for me and gets right to work after I chose my color. read more

Went in Saturday with my daughter for pedicures got good service. Talked me into coming back on Monday for the Healthy Gel Manicure. Left me in the middle of the service to do someone else nails and when I asked why Jesse started to embarrassingly scream at me that she had a appointment and I did not. I told him my mother had died and I was on my way out of town that's why I was concerned about the time and he screamed "If your mother is dead why are you doing your nails". He seemed comfortable being disrespectful and raising his voice towards me. Could be racist. Could be misogyny. I don't know and I don't care. I went in to calm my spirit and left furious and upset. Spend your money somewhere else where they appreciate your business and treat you with dignity and respect. read more

First off as a new resident to Rockledge I did extensive research on where I'd like to go prior to coming here I needed local , affordable & great services and ALL expectations were all surpassed this is my 1&only go to place from now on (( 1st time customer btw )) the attention to detail phenomenal (( Kim the amazing nail tech who did my nails ( mani ) UNDERSTOOD THE ASSIGNMENT when I showed her what design I wanted & did a fantastic job so kind and beyond helpful footnote pun intended I'm sensitive to room temp's so she place two portable fans in front of me (( without me even having to ask )) and made sure I was beyond comfortable JUNE my other nail tech who did my French tip pedi ALSO PHENOMENAL & amazing so kind and helpful attention to detail SPOT on making sure I was not only comfortable but happy too with her work I'm beyond pleased omg I can go on & on my EXPERIENCE AT PERFECT NAILS WAS THE EPITOME OF PERFECTION THANK YALL SO MUCH will definitely be back & im bringing my husband & daughter next time First off as a new resident to Rockledge I did extensive research on where I'd like to go prior to coming here I needed local , affordable & great services and ALL expectations were all surpassed this is my 1&only go to place from now on (( 1st time customer btw )) the attention to detail phenomenal (( Kim the amazing nail tech who did my nails ( mani ) UNDERSTOOD THE ASSIGNMENT when I showed her what design I wanted & did a fantastic job so kind and beyond helpful footnote pun intended I'm sensitive to room temp's so she place two portable fans in front of me (( without me even having to ask )) and made sure I was beyond comfortable JUNE my other nail tech who did my French tip pedi ALSO PHENOMENAL & amazing so kind and helpful attention to detail SPOT on making sure I was not only comfortable but happy too with her work I'm beyond pleased omg I can go on & on my EXPERIENCE AT PERFECT NAILS WAS THE EPITOME OF PERFECTION THANK YALL SO MUCH will definitely be back & im bringing my husband & daughter next time read more

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I arrived on time for the meeting. The manager of the place is the one who made my nails. He left me with my hands in the acetone while he went wherever he was. After about 20 minutes he returned but got up every few minutes to take care of the store's affairs. I told him that it was disrespectful and that he could have said he was not available and set me another time. I spoke very politely. He was very aggressive to me and told me not to go there to do nail polish anymore. It was very humiliating, I am a long time customer there. read more

I saw three fabulous reviews about Kim's work/art in the last three weeks. So, I made an appointment with Kim and she removed the acrylic from my nails, completed a manicure, and, Kim added powder dip color- we're nursing my nails back to health. I had the callus removal pedicure with gel polish. This Woman worked her magic and skills. Kim is popular & busy. I recommend you make an appointment. Kim is the best as somebody already stated in their review. read more

Perfect Nails - Kim removed the acrylic from my nails, completed a manicure, and, powder dip color. I had the callus removal pedicure with gel polish. - Nail Salons Near Me - Rockledge, Florida

Everything was so nice and clean. They use fresh clean tools and all the nails station was clean. It was a nice relaxing experience with soft music. I got a mani/pedi and i loves it. My wife did the dip nails and a pedi, my nails are absolutely perfect! My pedi isn't perfect but I'm not mad, the experience was amazing, will definitely a return customers. read more

Instead of discussing the problems with my toenails, they didn't file or buff the thin layer of fungus on my toes. They just applied polish. I asked them about this and was told they don't deal with that. Now I've never been to a salon that couldn't deal with this situation. So I won't be back. read more

my pedicure turned out good but the lady who did my nails ( i think #8 ) did an awful job. that girl don't listen. asked for medium got short, asked for coffin got square. she was very rude and looked like she hated her job. could've been a way better service. but the rest of the staff was very nice. read more

First time in the salon was referred. Started off OK but then became highly disappointed. During the filing process used a Dremel and cut my skin and continue to use the same tool. The tool was pulled out a shot glass and it looks like it had already been used. Very unsanitary did not clean the tool after cutting me which draw blood. And put the tools back away. This also includes the files that were done by hand. The color was inconsistent very patchy and it was not covered completely shown in pictures. Requested a matte finish was rushed in the nail drying process did not complete and get all shin off using the matte finish product. Underneath my nails are super dirty still have tons of product that is glued to my skin. Technician was not very happy when I advised that one of my nails was extremely crooked and they had to take it off and redo that's basically when the attitude went downhill. And it wasn't for the lack of being busy because the tech told me they had a slow day prior to me being there. The nail dryer was dirty very not impressed with sanitary practices. Tried to get money back..... they would NOT return my money unless I remove my review! Yes I will be contacting the HEAL read more

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The guy sitting in chair #1 was so rude it was atrocious. He made it seem like I couldn't afford what I was asking for. I didn't see him do it to anyone else but me. Then I complained and he refused to do the design I requested. read more

the nails are bumpy, there are bubbles in the polish and lifting from the cuticles because there is acrylic on my cuticles, and not filed properly .. only been about four days with these nails read more

Save your money and skip this place. You pay for services you don't receive and they use color you don't select. Won't be back.

The nail tech was done with my pedi,he walked over with an iPad ,asking for my phone number, I politely declined to give him my number and told him that was I paying in cash, he told me wait a minute the manager will be over to talk to me .the manager walked over and ask me again to give him my phone number, and I once again politely declined and told him that I was paying in cash , the manager then said "if you don't give out your number , does that mean you're not coming back here? I was so shocked , I told yes that's right!! So after I paid , my daughter and I walked out , not one single person acknowledged that we're leaving and thank you at all...i guess he made it easier for me to decide whether we will be back or not!!! Rude , and unprofessional!!! read more

I have visited this nail salon 3 times because I wanted to like it as it is in a very convenient location for me. They are very inconsistent with quality and opening times. My nails looked good once done but broke very easily and I was unhappy with my pedicure. They also charged extra to change the change of my nail when I was getting dip. I have been there right at the time they are supposed to open and they are not there. There are pretty new so they are trying to get it together but it's not running smoothly yet at all. Hope they are able to use this review to improve some systems. read more