I got a few Keratin Complex treatments here and she did an amazing job and they lasted for a very…read morelong time and charged the most affordable price I've ever had. It made me feel like other people are kinda scammy with the prices and she was not like that at all! I no longer live in the area, but I definitely recommend!

I have been coming to this salon for about 5 years & don't regret it.. Tatiana my hair stylist &…read moreNayelie my nail certified tech are by far the best at what they do.. They are professional & care for customer service. I highly recommend this salon. ‍ Give them a try!!

Ann did a fantastic job on my haircut. Listened to my complaints of my previous haircut. Knows…read morehow to cut hair to fit your lifestyle. My cut is amazing. I'm glad I found this salon

I started getting pedicures here about a year ago. Linda is great! I have a physical disability…read morethat makes the whole process a little challenging but she has never been anything but accommodating and understanding. When shutdowns hit for Covid she checked in a couple of times to see how I was doing. When salons opened back up she shared the steps they were taking in order to keep the "spa" experience safe for everyone prior to asking me if I was ready to book an appointment. She also expressed understanding if I needed more time. I have seen her twice and have felt safe and comfortable on each occasion.

As a belated birthday gift to my mom, I decided I wanted us to have a girls day that included…read moregetting our hair done at a nice studio. I'd read the reviews here on Yelp and decided Caleb was the right choice. The studio was a bit hard to find, especially since he just gave us the address but failed to mention it was inside the Reed Opera House. We finally found it, and were a bit put off that his studio was located down in the unfinished basement. Honestly, had I gone alone, I likely would have left. I don't mind if a business looks a bit rundown (the best seamstress in town lives in a craphole), but had I gone alone I wouldn't have felt safe waiting in such an isolated part of the building and would have probably left. Caleb was on time, however, so I won't begrudge him that. We went in and his one chair studio was pretty decent, if not a bit dirty (the floor had a light dusting of hair from previous clients). We decided my mother would go first. She told him that she wanted her hair colored to get rid of the grey and to have it trimmed/styled. He ended up giving her a very flattering and complex color that is close to what her natural hair looked like when she was younger. He also styled and trimmed it as well, which looked okay but really looks better now that she's started styling it the way she usually does. As for my hair, I wasn't quite sure what I wanted, other than for something different since my hair was all one length except for the awkwardly cut bangs I did myself. He decided to layer my hair with deep purple lowlights to enrich my natural brunette color which is really very beautiful. As for the styling, he ended up thinning it a bit and creating layers, as well as fixing my bangs so they blend in a bit more with the rest of my hair. He also diffused my hair which I've never done before, and it really brought out my natural curls. I loved it so much I went out and bought my own blowdryer/diffuser. In the end, it cost me $478 including the $58 tip (which I had no say in since I paid with my card and his phone only gave 3 options) and the $30 serum I got for my mom and I to split. We were very happy with our experience at first, especially since Caleb was a pretty good conversationalist (my adorable mother even gave him a hug). However, now that a few days have passed, we've both started to question whether the cost was worth the results. I believe my mother's was worth it, but mine... not so much. Had I been able to see a drastic change in my hairstyle I wouldn't have minded paying so much, but at this point I genuinely don't notice much of a difference in my hair other than the color. He told us we should go in for a maintenance appointment in about two months, and guesstimated the cost would be around $110 for each of us. We were initially excited to go back, but at this point, we've both decided we're likely going to find someplace else. Overall, I'd say the experience itself wasn't bad but the cost weighed with the results could have been better.

Caleb's been doing my hair for two years now and I'm always a happy client. He keeps up on current…read moretrends and is great with all hair types. Strangers on the street compliment me on my hair. He has a great one-chair studio downtown Salem. He's always on time and likes to have fun with color if you're up for trying something new. I refer many of my clients to him and they all love him as well. Give him a try, I don't think you'll be disappointed.

Chicago Hair has an older hairstylist there named Vanessa who made a point to say racist comments…read moreto clients about "what is wrong" with African Americans. I tried to speak to the owner about the incident when this occurred, and was dismissed. I learned today that the owner claims racist diatribes are "freedom of speech". I love my hair stylist, have seen her for a decade, but I will never step foot in this establishment again. Absolutely disgusting.

Hi, Chicago…read moreHair has a new stylist, Michelle. She is ready and available to style, cut and color you locks. Michelle listened to what I wanted. I am very pleased with her artistic style.

I have been coming to Kristin for all my hair needs for awhile now and it is worth the drive from…read moreWilsonville. Kristin not only kicks butt at haircuts, color, and all your follicular needs she is super sweet, stellar customer care, flexible/ understanding, and easy to chat with. I highly recommend Kristin. I know you won't be disappointed if you make an appointment with her.

I found Julietta over a year ago and would highly recommend both her and Salon 124. She cuts and…read morecolors my hair regularly and is personable and accomplished. The salon is clean and the vibe is professional. Definitely five stars!

John is great! Fun to chat with, professional, and he gave me the best haircut I have ever gotten…read more He took his time to control my uncontrollable hair, and really listened to what I wanted. Not surprised he spends a lot of time teaching about hair, he knows his stuff! He also did a great job doing my mom's hair. I highly recommend him!

Both my Son & Husband use Michaela and they love it. She goes above and beyond each time. She is…read morepatient and listens to what they each like. She does a great job and both are happy every time. She is also flexible with her schedule. We have had to call her for an "emergency" haircut fix for our Son at least once, he had gone somewhere else and they botched his haircut. She was ready and willing to take him on short notice, and fixed everything!

Worst hairstylist ever! Also a liar. She needs to go back to school. She's very young and lacks…read moreexperience with ridiculous prices! She's misleading, messed up on not only mine, but multiple of my friends hair as well. She's at Bel Saloon in Dallas, Or. I highly recommend someone else. She's a waste of valuable time and money. What a nightmare!

Never disappointed with any of their services. Always a fun experience. Great vibes, staff, and…read moreprices!!

This was, without question, the worst customer service experience I have ever had…read more I brought my 16-year-old niece here after the salon we originally booked canceled at the last minute. Since she had traveled all the way from Eugene to get her nails done, we didn't have many options and decided to give this school a chance. They found someone to do her nails and assured us she was able to provide the service. Throughout the appointment, I kept checking on my niece because the nails were not looking right. I gently expressed my concerns several times and asked if someone could take a look or help improve them. Instead of addressing the issue, I was repeatedly told that they were about to close, as though I was asking them to stay late. At that point, we had already been there for over five hours. I had prepaid $44 for the nails and nail art. To be clear, I was never concerned about getting the extra money back for the nail art. My concern was that I had paid for a service that was not being done correctly. Every time I expressed concern about the quality of the nails, no one came over to assess the work, offer guidance to the student, or try to make the situation right. Instead, my concerns were dismissed, and I felt as though I was being gaslighted into accepting poor work. Eventually, they told us we could come back another day for the nail art, but I repeatedly explained that the issue wasn't the nail art--it was the nails themselves. The situation became even more frustrating when I later found out this was the student's first day doing nails. If that was the case, why wasn't she being supervised or guided by an instructor? Why wasn't anyone stepping in to help her succeed or to ensure customers received an acceptable service? Unfortunately, the problems continued. One nail came off as we were leaving. Another fell off the next day. Several more came off before the weekend was over. I called multiple times asking to speak with a manager, but no one ever returned my calls. Eventually, I spoke with someone named Angel. As I attempted to explain the situation, she interrupted me and immediately became defensive, stating that the appointment ran longer than expected and that I shouldn't have prepaid for the service. She repeatedly told me that they don't give refunds. The problem was that I was never asking for a refund. I explained several times that all I wanted was for the nails to be fixed. I wasn't asking anyone to stay late, and I wasn't demanding my money back. I simply wanted someone to acknowledge that the service was unacceptable and make it right. Angel then stated that they were not going to redo the nails simply because I "didn't like them." Once again, I had to explain that this wasn't about me not liking the appearance of the nails or changing my mind after the service was completed. The issue was that the nails were not properly done and were literally falling off. One nail came off as we were leaving, another came off the very next day, and several more fell off before the weekend was over. At that point, I wasn't asking for a cosmetic adjustment--I was asking them to correct a service that had clearly failed. Instead of listening, Angel continued to interrupt me and eventually responded, "Well, why don't you just go back to the other place then?" That response completely shocked me. I wasn't comparing businesses to be rude--I was explaining that in all my years of visiting beauty schools, if there was an issue, staff would step in, address the concern, and work toward a solution. I've never experienced a place that was so unwilling to listen to customer concerns or take responsibility for poor service. The lack of professionalism, communication, accountability, and customer care was incredibly disappointing. I will never return to this establishment, nor would I recommend it to anyone. Customer service starts with listening, and unfortunately, that was missing from this experience entirely.