Connie and her team were amazing at closing a purchase transaction that I did for my clients at a big bank. The process was smooth and practically flawless. Connie was always available when I would call her and answered my questions. We closed the purchase transaction earlier. Thank you Connie and team! read more

Our experience with this escrow company was extremely disappointing. They pressured us to close the transaction even though the property was not in the agreed-upon condition and there were unresolved issues that should have been addressed before closing. Instead of remaining neutral and protecting the interests of all parties, we felt they were pushing the deal forward as quickly as possible. Throughout the process, it seemed like their primary concern was collecting their fees rather than ensuring the terms of the purchase agreement were properly fulfilled. We repeatedly expressed our concerns, but we did not feel they were taken seriously. We felt rushed into making a decision that we were not comfortable with. An escrow company's role is to facilitate a fair transaction and ensure all agreed-upon conditions are satisfied before closing. Unfortunately, that was not our experience. Based on what we went through, I cannot recommend this escrow company and would encourage others to proceed with caution. read more

I recently had the pleasure of working with Perfect Escrow on a Purchase transaction. I was lucky enough to work with Connie Fung & Danny Hy. One thing that matters to me, is communication. They were outstanding at it. They were always on top of everything. Never felt pushed or out of the loop. It was overly enjoyable. They always brought great attitude and made the process fun. If you want a smooth purchase transaction, then i recommend you hire these two individuals. 5 out of 5 stars for sure!!!!! We started the process on 10/09 and the loan was fully funded on 10/22. That was FAST & EASY!!!! Thank you Perfect Escrow. U all were amazing!!!!! read more

Awesome people, great customer service!! They are so knowledgeable and so friendly. I recommend this to any real estate professionals read more

This review strictly on Sharons performance. I've stated this several times and first impressions are everything to me. What started as a friendly conversation turned out to be chaos. Sharon took it upon herself to assume a document would not be signed simply because I asked a question. As a business you never want to "assume" a customer will not do something just because they ask a question. When I called her back regarding this miscommunication she stated she assumed something wasn't going to get done because I asked a question regarding it. Let me tell you how disappointed I am with her doing this. It has caused problems between not only the lender but the person I am trying to refinance the house with. Sharon please don't assume. Always clarify. You have caused a nightmare for me. Just had my second experience with Sharon. It went just as bad if not worse than my first experience. Sharon conducts herself in a unprofessional manner. It's very unfortunate that she has the potential to be better, but chooses not to be. Avoid her at all cost. read more

Terrible service and extremely unprofessional. The Senior escrow manager at this location was rude and loud when talking to the customer. All they care about is closing the escrow without any explanation during the escrow process. They let customers confused and unresponsive in the entire escrow process. Totally ripped off without doing any diligent work to help the customer feels comfortable for their property purchase. read more

I love working with perfect escrow. They are very organized and on top of everything. Not to mention, the staff is incredible and an absolute pleasure to work with. Thank you to Connie and to her impeccable staff!! read more

This is my 7th house where I insisted on having this establishment handle the escrow. No BS, no uneeded slow-downs, and uncompromising customer service. There was open communication all the way through until closing. i's are dotted and T's are crossed on every transaction. Connie is definitely a diamond in the rough. She speaks mandarin, cantonese, and Vietnamese and I have seen her display her escrow knowledge with clients to ensure my transaction was always smooth cruising. Furthermore she also notarized docs for me outside office hours. read more

Connie was definitely on top of her game. Out of all the escrows I've dealt with in the pass, and there has been a lot of escrows, Connie was one of the best. She's very responsive to both my buyer and myself, she was able to get my buyer in her office at 8:00 a.m. to sign docs, fund and record, all on the same day!!!! I don't think out of my 15 years of doing this, have I ever seen an escrow do all 3 in the same day and she did it with grace. She's amazing! I would without a doubt use her again and again!!! Thank you so much Connie for such an amazing job, I and my buyer greatly appreciate you! :) Stephanie B. / Premiere Properties read more

Perfect Escrow has lived up to its name by processing multiple of Escrows for me. Connie, the escrow officer and Sharon, her assistant worked diligently and professionally from start to finish. I will always trust her judgement and knowledge. She really is perfect. Sharon, her assistant, will update you on on-going process with a smile over the phone! read more

First time home buyer and Connie and her team made the whole process so painless. Her team is always prompt with emails - explaining what they are and responding to my questions. Connie herself would even call to make sure I understood everything. She even offered her time on the weekend to make it convenient for us to sign. Would use again and highly recommend to anyone else. Now I just wish I had the money to buy another house! read more

Here is the one of best escrow companies you will never feel you could do better elsewhere. Connie Fong is a gem and she is there, guiding you through the entire process and all avenues are opened, and you feel help all along. She pays attention to every detail and you feel very well attended. This is my third major house transaction and I can honestly declare it was the easiest by so far. If anyone has gone through house purchasing or selling process, one knows that it is always stressful, but not if these guys are on your side, I am thankful that my agent Ms Katherine Tomasino has introduced me to them. Again thank you from the bottom off my heart. read more

As a first-time home buyer, the entire process of purchasing a home was daunting and stressful, but Sharon was absolutely amazing at guiding us through the whole process and explaining everything to us, along each step of the way. She is always available to answer our questions and accommodated us after hours to sign loan documents. Her patience, her expertise, and her ability to stay on top of everything were so beyond impressive. If you need a first-class escrow experience, make sure you look for Sharon! read more

Connie at Perfect Escrow was wonderful. She went the extra mile on several instances to make the transaction a great one. She was very thorough and stayed ahead of the road bumps. If you're looking for an excellent escrow, I recommend Perfect Escrow. read more

I'm a real estate agent in Westlake Village and recently worked with Connie Fung on an escrow. The seller's agent chose Perfect Escrow and Connie was amazing! Always available and very proactive. Big thumbs up! read more

Simply the best, Connie and her staff have never missed a beat, I seriously have never had 1 wrong thing happen on any of my files She is on top of EVERYTHING, if you have not used her, I promise you, give her a try, she will be your new escrow gal for good. I also love the fact that she can speak Mandarin and other dialects here too, it truly helps with many of my clients. If you're looking for an efficient, professional and friendly Escrow officer, this is the place, above and beyond your expectations. Thank you again. Gina Labellarti, Coldwell Banker Dynasty, T.C. read more

This 5 star review goes towards Sharon the receptionist! Always wearing a bright beautiful smile when I come in, she has one of the greatest attitudes ever and is so helpful and courteous! I appreciate both Sharon and Connie's excellent Escrow service, we just closed another transaction and I could not ask for a smoother transaction. Timely updates, accurate and detailed, and most importantly - my clients feel comfortable and satisfied. Thanks Perfect Escrow! read more

Great service was provided by Sharon. Highly recommended her to everyone . Very knowledgeable and quick problems solving. She will take care things for you. read more

Highly recommend! When we had issues with our lender, Connie jumped right in and smoothed everything over. As first-time home buyers, we appreciated that Connie took the time to explain the documents and she even gave us suggestions on how to repay our loan faster. read more

First time home buyer and Perfect Escrow made my experience with them feel at easy. They work fast to get you into your home ASAP, and they are very knowlegable on what they do. Connie was really helpful whenever i had questions, always replied fast.I recommend Perfect Escrow to anyone who is looking for their dream home. read more

I just wanted to commend the entire staff for the excellent service they provided during our home buying process. They even accommodated our request to schedule the signing during the weekend. Thank you Connie and the entire Perfect Escrow staff! read more

My real estate company (Clover Capital Realty) has closed about 5 deals with Perfect Escrow over the past year. Each transaction has been handled in a very professional and seamless manner. Connie and the team at Perfect Escrow consistently stay on top of the escrow process have been a huge factor in our deals closing on time. I look forward to working with this wonderful escrow company for years to come. :) read more

Connie has been a tremendous help with my business, highly knowledgeable, very attentive to detail, and superb communication skills. I have done business with her multiple times and will continue to do so! Connie and Johanna have gone above and beyond of their normal duties to accommodate my clients, I cannot thank them enough for their help. If you are looking for a highly reliable escrow company, look no further :) read more

Great service! Connie is very informative about the whole process and made everything a breeze. This is my first time buying a house and we had to switch escrow companies twice. Connie let's you know that you are in good hands. I would definitely recommend her to anyone buying a house. read more

Perfect Escrow was extremely helpful during our buying process! Connie answered all of our questions... no matter how many we asked. She made the process quick and easy and made sure our documents were in order for us to close exactly when we wanted to! Thank you for all of your help Connie! Definitely would recommend ! read more

Connie has helped me with my commercial properties from 2016 to 2018. She is responsible and reliable. She is surely competent in handling stress well. I really appreciate her professional advice when I had questions about transactions. read more

I now know why the company is called "Perfect Escrow". Connie and her team were on top of the transaction from day 1 and made sure that the deal closed on time without any issues. I was the broker on the transaction and it was an absolute pleasure working with Connie Fung. Highly recommend Perfect Escrow to any broker or client! read more

Connie has been in the business a long time and her knowledge and attitude is considered bar none in the escrow business. It's every realtor's dream to have some one you can trust to take care of all issues from womb to tomb. She is my number one choice and the go to person whenever I have a listing. read more

Connie Fung knows escrow! She is resourceful and always goes the extra mile to safeguard and close the escrow, returning calls and following up after hours and during personal time. Connie is honest, ethical, respectful and always upbeat. Clients love her, and I consider Connie Fung and Perfect Escrow my partner in success. read more

Ms. Connie is definitely the "perfect" escrow agent if one can exist. There was a minor issue with some paperwork but the staff worked quickly to get the snags resolved. They work hard to follow up with all parties involved and constantly strive to improve their working processes. read more

As a real estate Broker with 11+ years of experience, I rely heavily on my escrow officer to handle my transactions and provide my clients with superior client service. Connie Fung with Perfect Escrow does exactly that and more! I have dealt with terrible escrow officers, some who cant spell the clients name properly, some who fail to communicate timely or even pickup the phone, and some who treat your clients without the respect a client deserves. Speaking from experience on more than 15 escrow transactions with Connie, I can honestly say all of my clients that I refer to Connie are extremely satisfied and impressed with her level of service, clear communication, detail-oriented, and prompt attention to ensure on-time closings. She has often exceeded my expectations by going above-and-beyond her normal duties and will meet clients after-hours, weekends, and much much more. She knows the importance of deadlines, lender and title requirements, various city code compliance issues, etc, and is a wealth of knowledge to assist me with my transactions. In fact, her guidance and her ability to spot issues BEFORE they become problems has helped me save a transaction from falling apart and we successfully were able to work out the issue. She speaks fluent Mandarin, Cantonese, and Vietnamese and I cannot say enough positive things about Perfect Escrow, my honest experience has been fantastic and if you are looking for a responsible Escrow company to handle your transaction with the utmost care and attention, I recommend Connie Fung with Perfect Escrow. read more