I wanted to recognize Nicole and the entire crew at Ramona Tire for their outstanding service…read more Nicole was extremely polite and professional, and she was able to locate a rare tire for me on the spot at a great price. Everyone on the team was friendly, helpful, and made the entire process easy. I consistently have a great experience at Ramona Tire and highly recommend this location to anyone looking for honest, professional, and reliable service. Thank you again, Nicole and team!

I had another incident with this lady. I her name is Nicole…read more So rude , if you are there to see someone else. Even heard her trying to claim credit for a sale and even the customer told her she was wrong.

Came in to get my four new tires an alignment. Garcia had me in and out in 45 mins. Can't beat that!read more

I had a great experience at American Tire Depot! Garcia, the manager, was extremely helpful,…read moreprofessional, and made the entire process easy. He took the time to answer all my questions, was honest and straightforward, and made sure I was taken care of. I really appreciate the excellent customer service and attention to detail. Garcia is a great asset to the team, and I'll definitely be coming back. Highly recommend American Tire Depot!

They were great and fast! Diego was exceptional at helping us with a nail in our tire. We were on…read morethe way to an event and had to stop because our back tire was losing air fast. He was able to get us in quickly and handle it in under 20 mins. So grateful for him to make that happen. Trevor and Julian were also great at helping make it all get patched up fast.. they also gave us the nail afterwards lol I would come here again if I need to!

No sense of urgency. They take their time to even ask what you came in for…read more They don't stick to them time they say they will have your car ready by. They should have better communication if it's not going to be ready with the time they had previously given you without you having to ask. They only started my car because I asked about it. They should value your time more. They seem to lack communication between the techs and salesmen. There is no accountability within their team and what they commit to. Once I asked they started to have better communication. They seem to want to upsell you and not just take care of what you came in for and let you just figure out what you would like to do on your own. I also asked for paperwork for the inspection so I can show car dealer since I just purchased this car and for some reason they didn't think they could do that. So strange. I took a picture of their device that reads the tire threads but that's all I have. I don't know how you do business that way and expect to make a purchase happen without any paper trail for people have. I guess I'm used to going to Glendora location, receiving great service, paperwork and good service even just for a patch. My advice to anyone is, drop your car off if you can and come back when they notify you it's ready.

Super fast and honest! i wen't in because i had a flat rear tire and as soon as i pulled in they…read morewere ready to help! i waited no more than 10-15 seconds for them to pull out the jack. They changed my tire to a new one for a cheap price! brand new too! As a girl, it's places like these that make me more confident on going by myself to get my car checked out. They also have jacks low enough for lowered cars like my Bmw.

Came here for a flat tire and got helped out right away! The guys there are very attentive and…read morerespectful, I highly recommend them for any automotive needs!

Was working two gentleman at this location (Jorge, and another guy, didn't get his name but had a…read moresofter tone of voice) this past Saturday (05.09). Only ding I'll give is that no one was available at the front counter for about 5 minutes, even though I was trying to check in for my appointment at 10am. However, once we did get down to business (was coming in for a free pre-trip inspection, along with replacement of wiper blades, and a set of snow socks to travel through Colorado compliantly), everything was professional and thorough. About 30-45 minutes after service began, the soft spoken gentleman came back to discuss the alignment of the wheels; apparently majority of them were approaching the recommended thresholds and is thus recommended to realign them to maximize fuel efficiency, especially for a 1800 mile one way trip. This cost about $160; snow socks were about $120. Towards the end of the visit, Jorge courteously went to discuss snow chain options (between the traditional chains and the snow socks), and we chose the snow socks (good to have, good to put on for last resort, and easy to return for full refund). All in all, the visit totaled about 1.5 hours, but I felt the value both in time and money was well spent, as I left with the peace of mind that the wheels are better prepared for the long journey ahead. I should note that the fuel efficiency after the visit was lower than expected; however after doing additional research, I found this to be because of the new all-season tires I got the month prior; apparently the new treads ironically drag the vehicle more, thus creating that deficiency. As the tires wear down, fuel efficiency will level out. A bummer, but good to know all the while. Thanks guys!

Basically they pick an choose what tires to fix with there FREE TIRE REPAIR SERVICE the mom & pop…read moreshops charge $10-15 for a patch or plug just in case you don't get the fix at LES ScHWAB go to them they fix anything Came in for IG there FREE tire service where they supposedly fix nails and whatever else can be wrong with a tire, I was told my tires are cracking an even if he was too patch it up he still couldn't repair it because my tires are cracking, RATHER ITS A PATCH OR A PLUG there was no air leak tire wasn't bald but that's FREE SERVICE for you

Great Service! Tire pressure light went on and they checked the pressure and suggested rotating the…read moretires, made sure it's even and didn't charge me anything for the service.

Luis and the team are amazing. Finding a nail in your tire is never the start of a good day. But…read moreknowing A&R has got your back makes it easier. Anytime we have issues with nails in the tires they always take care of it quickly and patch it good as new. My entire family has been coming here for years for all our tire / car issues. Highly recommend their professional team is always on top of it and takes care of us. Thanks again!

5 stars, easily! I ended up here after a really stressful situation where my truck had been…read moretampered with during a Facebook Marketplace sale, and I honestly thought I might be looking at thousands of dollars in damage or even a ruined engine. The team here, especially the manager Sam, treated me incredibly well from the moment I arrived. He was patient, honest, compassionate, and took the time to thoroughly check everything so I could feel confident the truck was safe. They found what had actually been tampered with, explained what happened, documented everything clearly, cleaned everything up, checked all the fluids and connections, and got me back on the road for a very reasonable amount. What felt like it was going to be a disaster turned into a small inconvenience because of how perfectly they handled it. I genuinely felt like they cared about me and the situation, like I was part of their family and they wanted to help me. I'm extremely grateful I ended up here and would absolutely recommend this shop to anyone who wants honest, trustworthy service!

This location is awful. The manager, Sam, is rude, dismissive, and apparently incapable of…read moreadmitting when his location makes a mistake. I have a Subaru AWD and needed two new tires. They put the wrong size tires on my car. When I brought it up, Sam repeatedly interrupted me, talked over me, and insisted he was right because "his computer said so." Apparently the computer is more important than the actual tires being the wrong size. Two other places confirmed the tires were wrong. I ended up going to a different Mountain View location, where they replaced both tires for FREE and were actually helpful, professional, and kind. They even agreed that Sam has a reputation for being rude. Mistakes happen. Being rude to a pregnant customer instead of admitting the mistake is a choice. I would recommend everyone to take their business elsewhere.

The car wash is in the same lot so I did that first then went right over to get my tires balanced…read moreand rotated. They also put air in my spare tire. Took about 50 minutes. The gentlemen were kind and helpful. There is also complimentary beverages while you wait.

I really appreciated that the technician followed my requested tire rotation pattern and set the…read moretire pressures exactly to the PSI I asked for without any hassle. That's exactly how customer requests should be handled. A couple of things I think should be improved: First, technicians should use seat and steering wheel covers. Dirty uniforms can transfer grease, brake dust, and dirt to customers' interiors, and protective plastics have been standard at many shops for years. Second, I understand checking the spare is company policy, but if customers have belongings covering it, please don't place those items especially food on the shop floor. I'd rather be asked first, as I could have told them the spare didn't need to be checked. Overall, quality service, but these small changes would better protect customers' vehicles and belongings.

They took good care of us, in spite of the fact that they could not diagnose or repair the problem…read more (Stupid computers!) They kept the car for an entire day, and did not charge us because it magically started running again and they could not duplicate the problem. (Stupid car.) Then, they helped us load out stuff (including a cat and a parrot) into an Uber to make it home. They were kind. They were honest.

I came in for a tire rotation & balance at 11am and was initially told it would take about 45 min…read moreto an hour. I left for an hour and returned expecting the vehicle to be ready or almost ready. When I came back, I waited patiently for over 30 min., before finally approaching the front desk to ask about the status of the vehicle. At that point, I was told that they had not even started working on it. I then had to wait an additional 45 min., for the service to be completed. The biggest issue was the lack of communication. If there was going to be a delay, I would have appreciated being informed instead of being given an estimated time and then finding out much later that nothing had been done. What should have been a 45-minute to one-hour service turned into a much longer wait. Unfortunately, I left very unsatisfied with the customer service and overall experience.

Since moving to California, the last 10 years, I quickly found ridiculously priced tires followed…read moreby poor Service Then I found American Tire.. The quality of Service outpaced the other four tire companies I had encountered. And the price of Tires, I felt I received a discount. I am a returning customer.

great experience today... thank you to jesse and billy for professional and friendly service... got…read morea good deal on my NITTO NOMAD GRAPPLER...got install and alignment in awesome time... i'll be coming here from now on for all my tire needs...