Chilsons Automotive is the best small shop in town! They're always great about getting my vehicles…read morein in a timely fashion, and things done right. Aron and the guys are the best!

Had an awesome experience with Chilsons, it is a comfortable, easy going atmosphere you could tell…read morethat they are family and not just trying to take money for their own devices I really care about people and their cars. I called and got a wonderful reception and offer to get a diagnosis and if the repairs are done in shop, the diagnostic fee is included in repairs. They were very friendly very communicative, seemed very honest and interested in making sure that you had a great experience. I was able to hang out in the shop office while they looked at my car and tried to figure out what was going on. It was a very nice experience, a lot different than a lot of other mechanics that I've visited in my lifetime. I would definitely recommend you visit their shop or at least give them a call and see what they might be able to help you with. Very happy and will come back again soon.

I was nervous to find an independent mechanic that would work on my Corvette. I visited Dorka…read morebecause it had a good telp review. I'm happy I did! Joe, took in my car and did amazing work..he got the car back to me fast and at a price that was surprisingly reasonable. Also, Joe look d over the car as I asked. Great job. Finally, aJoe suggested he could help me with some upgrades I'm looking to accomplish. I'll certainly be back! Thanks Dirk and thanks Joe.

On trip from CA and had an issue with my Sienna Van. Able to get in quick, gave me an honest…read moreassessment of the the issue. Definitely would recommend and will return whenever we are in Linchon!

You know, I didn't end up going to George Witt's as I went and got my car fixed the day I sent them…read morea message so I didn't give them enough time to respond. However, their customer service was awesome. They answered all my questions and were extremely friendly. If you are considering somewhere I'd recommend giving them a try. I will be trying them out the next time I have an issue. Brian

I chose my current car-Acura RDX- knowing i could continue to have the best automotive maintenance…read morecare in Lincoln. I just took it in for my 2nd oil change and preventative maintenance inspection. Maintenance checklist was used and now I know the condition of my car. Easy to make appointment, loaner car used, and maintenance completed ahead of schedule. George Witt Service values my time as much as I do.

I actually went there about three years ago when I had a frozen right rear brake caliper and needed…read morequick service, so I went there, primarily because of the name, as I was new to Lincoln and didn't have a local mechanic. They carefully explained which parts I needed to replace when they easily could've convinced me to replace the whole brake set on both rear wheels. I was pleased with the speed, efficiency and honesty, so I had them do some additional work on the front end and changing the automatic transmission fluid. I was very pleased with the work and thought the price was reasonable. I'm writing this review now because they also recently helped me over the phone. I was having trouble with the left rear brake caliper and couldn't remember if they had changed the rotors on both sides when they worked on it previously. I called and they had the records to tell me exactly what they had done at the time. I mentioned that I was considering doing the work myself, and they were very understanding, agreeing that the price of labor for such work was considerable no matter where I would have the work done, and that they could certainly understand the rationale for trying to do the work myself. I also recently spoke to a neighbor who has gone to them for years, and had nothing but good things to say. I would highly recommend this business.

DR/TL: Darrin was SUPER nice and helpful and knowledgeable. If we have an auto issue in Lincoln I…read morewould definitely take my business there. We were traveling from our home 45 minutes west to Springfield/Branson Missouri area. We stopped in Lincoln for food and noticed a weird sound from the car. We called my brother-in-law who is knowledgeable about cars, told him what was going on and sent him a video. He said "Oof! Get it to a shop!" He said the harmonic balancer needed replaced. I asked him if he had any recommendations on the area but he didn't. We looked up mechanics on the area online and Urgent Care Auto came up and the name was very fitting. We were very close so we headed over. Darrin saw my video and also said it was the harmonic balancer. He was willing to fix it right then given our situation of needing to be in Missouri by 10am the next morning (it was around lunchtime) BUT he could only get the part the next day do to part availability (because of COVID). He did tell us we were looking at about $350 to fix but it might be a little cheaper at our home mechanic. We couldn't even find a rental and didn't have a way for family to bring us our other car so we had no choice but to go back home. He was a little nervous about that but he said some people drive around with this problem and never have an issue (although they shouldn't). He said keep the RPMs down so we took it easy on the way back. We got home and dropped it off to our local mechanic, who also said the same things, and they had it fixed while we were gone. Total fix cost: $350.

I went in to get a tire mounted to my car on Christmas Eve. Turns out, I had more issues with the…read morecar. Thankfully the amazing staff quickly resolved ALL ISSUES with a few days of my initial visit, and even gave me a ride home when I had no other option (while my car needed repairs). If you're looking for excellent communication, fair prices, and a genuine staff, this is the place to be.

My fuel tank started leaking on a Sunday evening, and so I immediately drove it to 24 hr auto…read morerepair. I knew it wasn't going to be a quick fix, but was still very disappointed in how long it took. At first, I was happy that David, the owner, was going to try to get a fuel tank second hand so it wouldn't have been as expensive. He told me he would have it finished within a week- great! However, a week went up and then another week was added and so on and so forth for about 4 weeks. Turns out the fuel tanks they ordered were delivered wrong and they had to order them again and wait for delivery; understandable but eventually my patience was wearing thin and could tell they were grasping for straws and feeding me bullshit. All the while, they kept finding "new" problems with my vehicle. They said they needed to fabricate a new heatshield, fix the muffler + exhaust, and then they started working on fixing a engine light that needed about $600 worth of work; however, everything they tried didn't work so the engine light is STILL on. Once everything was installed and looking good, suddenly they found a cable that was melted that absolutely NEEDED to be fixed- they wouldn't take no for an answer. That added another week. The people working the front desk were the most incompetent people I've ever met. I would call and ask for an update and they would say "let me get David" just for David to tell me nothing is updated after 15 minutes on hold. One time, I went in to grab something from my vehicle; I asked the front desk person for my keys to get something and they said "let me ask David." I waited around for half and hour for him to pick up the keys (sitting right in front of the front desk person) and hand them to me. The communication was awful. I would call and then they wouldn't call me back. David would call me probably once or twice a week to explain the same thing he explained 20 times to me already. He was definitely over diagnosing my vehicle, which is a common factor in several reviews for this company. I would ask how much it was going to cost, and he would say let me check and then didn't end up giving me a straight answer until a week before the vehicle was finished. He told me it would be done by the afternoon, and then I came to pick it in the evening and then he said it will definitely be done the next morning, but then didn't call to confirm until the next evening. Finally (two months from when I dropped it off) it came time to pay, the bill was $2900. I asked if they did payment plans and David said no we don't really do payment plans, you HAVE to pay up front OR as they were fixing it (that would have been pretty hard because he never told me a confirmed cost). I asked if there was a fee for credit cards and he said no but if you pay up front I'll knock the bill down to $2800. Luckily I had the money, if I didn't my vehicle would probably be one of MANY sitting in their lot. Overall, it felt like my vehicle was being held hostage and I was pressured into agreeing for upgrades my vehicle didn't need. Looking at the reviews, it seems pretty hit or miss. If you have a tire you need replaced, that's an easy fix; but anything else, they're pretty incompetent.

Norm's always does great work. My air conditioning needed a recharge and Ian diagnosed it…read moreimmediately. Though my appointment was a two days away, Ian managed to squeeze me in a day early and complete the repair to perfection in time for 100° heat. I highly recommend this garage.

I've been a customer at Norm's for several years now. Honest feedback about my vehicle and quality…read morework have been consistent. They go the extra mile with customer service offering pick-ups when your vehicle is done

We took our 2022 Chevrolet Silverado to this place. They said it needed the oil separator replaced…read morewhich it did. The problem is they wanted to charge 9.5 hours of labor that the book called for 4.8 hours of labor. Then we get our truck back with a big dent in it which was not there before. He wanted to charge us twice what it should have cost. Beware before you have work done here

Can't extend a more appreciative thank you!! Tammy squeezed us in for a 911 oil change while…read moredriving across country. Tom completed the needed repairs in a timely manner so we could get back on the road for our remaining 9 hour drive. Thank you thank you for being so awesome! We appreciate both of you and your amazing business establishment!!

John has been my mechanic for about 15 years. He is always very friendly and I find him to be…read morecompletely honest. He charges surprisingly low rates and his repairs have always been spot-on. I've never had to return my vehicle for a second time for the same issue. The only down side is it can take anywhere from 1-3 weeks to get an appointment because he's so busy!

Took my Pilot there for Transmission work unfortunately had to sit there for awhile because of the…read moreextended warranty company but John was very helpful and helped me out with getting it fixed as soon as possible and I noticed that it was leaking transmission fluid called him and got back in then got back the same day