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    Peralta Renovations

    5.0 (1 review)
    Open Open 24 hours

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    Services - Peralta Renovations

    Roof inspection

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    9 months ago

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    Aspen Contracting

    Aspen Contracting

    2.7
    (3 reviews)

    Under no circumstances should anyone in the New Orleans area use Aspen for siding work. The company…read moresimply lacks to infrastructure in the New Orleans area to support timely and high-quality installation. We signed a contract with Aspen in March of 2022 for replacement of the siding on a small, one-story New Orleans shotgun. This contract was negotiated with the only local Aspen employee I have ever encountered, the sales agent. However, he soon abandoned the project and moved out of state. The work was not completed until February 2023. Initial work did not even begin until August 2022. In advance of that work, siding was delivered to my home many weeks before installation began. Because it was not laid on a level spot, the siding bent with the result that when it was installed, many of the pieces installed were bent and did not lay properly against the house or one another. The first crew that was sent out was unsupervised by Aspen and unfamiliar with how to install the Hardie materials correctly. The work, according to Aspen's own employees who later reviewed the work, was "shocking" in its poor quality. During this installation there were numerous serious errors. Fixtures (lights, mailboxes, vents) that were to be installed were not installed. Important draining and ventilation pipes on the exterior of the house were damaged or removed without being replaced. Multiple pieces of trim were broken or cracked when being installed and were not immediately replaced but simply left cracked. The cable line into the house was damaged when the siding was placed over the top of the line rather than the line being run through a hole cut into the siding. The windows were not correctly trimmed. Flashing was not placed behind any of the butt joints. Pieces of siding were loose or were bowing out from the house. Pieces of siding were not correctly aligned such that their widths varied. So, Aspen sent out another crew supervised by an Aspen employee from Houma. In September, this crew did a handful of minor repairs, but it was determined that substantial aspects of the work needed to redone. However, the first crew had absconded with all of the extra materials left from the initial installation, so there were no materials available to make any repairs. Moreover, additional materials were required in order for the work to be completed. So, those materials were ordered. They apparently became available as early as the end of 2022 as some were delivered on December 29 and then collected back the following week, another attempt was made to deliver them before there was a crew in place to receive them, and then, when the crew finally did arrive some weeks later in late January 2023, there were no materials waiting for them. The third crew was also not local. In this case, Aspen sent a crew down from Virginia. This crew entirely replaced the siding on one of the long elevations on the house, carefully measuring and installing the siding. It looks fabulous. Unfortunately, the high quality of that work underlined the poor quality of the work that remained uncorrected from the first substandard installation. Examples of this included: 1) Sloppy installation of trim alongside the front gable. When this was pointed out to the final crew, they made an attempt to make the two sides symmetrical but did not address the underlying problem with the siding. 2) Multiple instances throughout the work where butt joints were not in proper alignment. 3) Multiple instances where siding was simply repeatedly filled with nails to attempt to cause it to lay more flat against the house rather than replaced with a correctly cut and lain piece of siding. 4) A wildly uneven row of siding on one side of the backdoor where across half-a-dozen planks, the width varied erratically between 4 and 5 ¼ inches. This siding did not match the siding rows on the other side of the back door. At that point, once Aspen completed its work, we decided to pay Aspen even though we were unsatisfied. We did so simply to move on with our lives. After 11 months, three separate attempts at an installation, we expected better and did not receive it. I cannot say whether the Aspen experience is better in an area where Aspen has local supervisors available and better control and coordination with its vendors and subcontractors. I can say that Aspen does not have the infrastructure in place in the New Orleans area to deliver the sort of service for which it charges a premium. If you are in the New Orleans area, look elsewhere for siding work.

    This company took advantage of my widowed aunt after the hurricane. They convinced her that they…read morewould replace the roofs on her home and garage for whatever the insurance would cover. Salesman said that she didn't need to worry about the deductible. They never gave her a price, even after continued calls and texts. They kept telling her that they would handle everything with the insurance company and she didn't need to worry about anything, they would work it all out. Now 6 months later they are trying to tell her that she owes thousands of dollars.

    Peralta Renovations - roofing - Updated August 2026

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