Hesitant to write this review as Pepperjax has outstanding food when prepared properly. Last two times to this location have not gone well. This one was the last straw. Get up to the counter to order food and the cook takes his spatula and scrapes the remaining meat from the prior sandwich into his hand and eats it right in front of me. Doesn't bother to change his glove afterward. Disgusting and not to mention during a pandemic. read more

Got this yesterday on door dash it was horrible the food wa super salty.. Everything was cold like it was never hot the nacho chips were crushed beyond use the whole experience was mot good read more

I'm indecisive between four or five stars so they get five... Philly was delicious and HUGE... Too much for a lunch item unless you like passing out at your desk at work ha! It is delicious but slightly greasy!! Side salad is the best because you can get all the toppings on it at no extra charge... Actually the salad is about 20 or 30 cents cheaper than the fries btw! Food is good and hot and fast!! read more

The food is AWESOME if you go in and have them make it in front of you. Don't order on line. You don't get what you want. This has happened 3 times. They compensate by giving you a free sandwich on your next visit. They mess up a whole order, and you get a free sandwich on your next visit. read more

Tried a steak burrito and was pleasantly surprised! I like how they grill the onions and peppers with the meat. Price was reasonably fair for the amount of food stuffed in that tortilla. I will be back soon to try more! read more

We love these philly's!!! You defiantly need to request extra seasoning and extra cheese. But they are yummy. The spicy ranch is to die for. We always leave here filled and satisfied. read more

PepperJax Grill - Sandwiches Near Me - Clive, Iowa

I started going to this place a few months ago and it has slowly gone downhill - smaller portions with every visit. The last straw was Monday when I ordered fries (for my son) for the first time and was given apx. 10-12 fries for $2+. I will never go back to this place. read more

Unappealing "burnt grill" smell filthy tables, walls, bathroom. Slow service Place is different than last year under new management im guessing. read more

I went to the location off of 72nd Ames and first off was not greeted when I walked in. The first guy on the line who you tell what you would like to order was very rude had a attitude and I had to repeat 3 times what I wanted on my rice bowl. The guy had a curly ponytail with glasses he seemed very frustrated which is not my problem. Had to let the second guy on the line help me and he got my order right. The date this happened is 8/19/20 @7:00pm shift so maybe a manager can talk with him because he is very unprofessional. I love Pepper Jax he lucky I was hungry or I would have just left. read more

So what we have here is the Chipotle of Philly cheese steaks. don't bother with other menu options besides the steak Philly, or perhaps the steak on a salad. Their chicken was mediocre at best, and tasted overly processed. The good news is the steak which is grilled right in front of you is actually fairly lean but still juicy. Topping quality is above average as well. You should load your items up with all available veggies (onion, mushroom, jalapenos, green peps). As a major tip, ask for no seasoning blend on the steak. You cross the boarder in to salt overload. Cheese is handled by what tasted like a creamy white American, a respectable choice and rivals provolone. PepperJax kills it by offering around 10 self serve sauces. That spicy ranch is delicious, just the right amount of heat and what tastes like blended in olives and jalapenos. Experiment to find the right sauces that fit your needs. Quality has been consistent, and everything is always fresh and warm off the griddle. The buns go through a toasting process and are soft yet strong enough to contain the large amount of ingredients. Final thoughts: The Philly is 6$ which is 100% fine in my book. A solid value. The fries were good enough steak fries and go well with the sauces (try the gravy), but if your starving I'd go for the double meat option over the fries and come in at 10$. With that said, I can see PepperJax expanding. And to conclude, service has always been great at this location. read more

Awesome p hilly with all the fixins. Onions, peppers, mushrooms and jalapeños. Good bread. Good fries. Spicy ranch. And who would have thought ....they have a chili Verde that is on point. Yummy! The perfect amount of heat. read more

PepperJax Grill - Phillies - burritos - bowls - salads - Sandwiches Near Me - Clive, Iowa

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IT'S TOO LOUUUUD! I shouted at the top of my lungs that I wanted them to make my Philly a "fireball," meaning they would grill the meat in jalapeno sauce. They didn't hear me, and it's no wonder - they've got a lot of chefs in a really small space with a lot of burners running. My ears were ringing by the time I got to the register. I gave this place 4 stars, though, because firstly, the sandwich was far better than what I've gotten at the Philadelphia airport and secondly, I was able to load up the sandwich with jalapenos and hot sauce later on. I walked out of there in a state of capsaicin-induced bliss. read more

It's an awesome experience when a restaurant makes accommodations for food allergies. My wide has a mushroom allergy and loves Philly cheese sandwiches. Too often we are unable to eat them because of mushrooms. They cleaned the entire grill and utensils to accommodate us. The food is great to boot. We will be back. read more

Got the fireball steak philly loaded up, man what a flavorful sandwich! Love that they had beans and rice as a side option. Service was quick and friendly to boot. All around great value. read more

Just wanted to post that I tried PepperJax tonight for the first time. I had a chicken and rice bowl and it was so good! Better than expected. But I wanted to especially call out the staff. Both workers behind the grill as well as the cashier were so nice and friendly. They were all working hard the whole time I was there, both during busy and down times. I got up to put my plate away and the cashier came out from behind the counter and took it from me. I was just very impressed with the service so thank you! I will be back! read more

Co-worker took me here the other day! Never been a real big philly fan but this place changed my mind! Great friendly staff & great taste!

The philly steak sandwich I had today must have had 4000 mg of sodium in it! You expect fast food to be salty, but this was like eating a salt block! Will not return... read more

Best parts about this place 1) Staff is incredibly friendly and efficient. They work hard. 2) Philly Cheesesteak sandwiches are amazing- especially when the bread is fried in jalapeno. Can't go wrong no matter how it's made. read more

Fast service and love that you can pick your own stuff on your philly. If you haven't tried this one it is a need too. My mom is hard to please and she loved it here. I have had the burrito also and it is awesome! read more

I've never been to this place and saw it on my google map and it sounded good. I got the philly steak with mushrooms and onions and peppers with a small cheese frie total of $11. It's a bit Salty on the sandwich and the tries but very delicious! I would recommend this place and I would be coming back! read more

Had a great experience here on Friday. Philly Cheesesteak was great, fries were very good. Service was quick and very friendly. My only minor complaint was that the food preppers weren't being too careful about keeping people's ingredients separate and I ended up with onions on my sandwich. When I made a comment about it, they quickly replaced it for me. I'll definitely be going back again soon! read more

Here for the first time tonight after hearing commercials on the radio. Wasn't sure what to expect... Basically it's a gourmet quick serve restaurant. They specialize in their "America's Best Philly" but also serve rice bowls, giant wraps (which are like big burritos) and salads. I got a chicken salad and my husband ordered a steak rice bowl. We were both very pleasantly surprised! The food is cooked right in front of you (think Chipotle but the meat and selected vegetables are actually freshly grilled right there when you order) you then can choose what toppings you want (beans, rice, veggies, sauces). There is also a condiment bar where you can put more sauces on if you desire. Both of us loved our food and are already looking forward to a return stop. Everything us super fresh and the meals are served in generous portions. Great value too - oir two meals (without sides and glasses of water) was less than $14. The staff is super friendly. They smile, serve you quickly and act like they genuinely care. The restaurant is clean and bright/upbeat atmosphere. I will not hesitate to recommend Pepperjax to my friends and family. read more

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Loud, and they couldn't be bothered to prepare a sandwich for my wife so as to avoid cross-contamination (she's allergic to beef). We won't be back. read more

Had a incredibly rude guy named Jordan not take my Togo order right was talking to the other cooks while I stood there waiting to pay then charged me for extra chz they didn't even put on my sandwich read more

The classic philly is wonderful; however, the chicken philly is not chicken but rather processed chicken patty that was tasteless and awful. When you say chicken I expect chicken breast or shredded chicken not a patty that was spongelike. It was unappetizing and definitely will not suggest that sandwich to anyone. It was loud and not a place to go if you can't tell loud as the cooks didn't get my sons orders right. They wanted mushrooms but never got them. It was fast service and hot food. Got in and out quickly. read more

Best philly in the Des Moines area. I've tried lots of different philly steak sandwhiches here in the DM and Pepperjax wins hands down. Pepperjax never disappoints. read more

PepperJax Grill - Sandwiches Near Me - Clive, Iowa

My family and I love Pepper Jax and usually go to the one in Ankeny. We went to the Pepper Jax on University and got once again the worst service. We were the only one's in-line and the lady was extremely rude hurrying us to order! She then yelled at my kid for not knowing what he wanted. I will never eat at this Pepper Jax again. WORST CUSTOMER SERVICE! read more

Knowledgeable staff, gluten free options, and the food was incredible. I look forward to my next visit.

We have not had PepperJax in about 7 years since we moved away from the midwest. My wife and I discuss often how badly we miss the philly and wraps. So we have to head back to the midwest to see the family and of course Pepperjax is high on our list of food to eat while in town. We got into town late one evening and it was our only chance to get some Pepperjax. We rushed all the way across town to the Clive location. Of course we were the assholes that show up right before close. So at 9:45 we rush in to get an order in before they close. The Manager and staff were very friendly and went out of their way to take care of us. The food was even better than we remembered from 7 years before! Huge thanks to the manager working 8/7/15 she really did make our night! read more

They have the best Philly cheese steaks here and they make it super quick! But even their other items taste amazing. Make sure to get spicy ranch with anything you order from here to get the most of your meal! read more

They always have the best customer service! I really love the Philly cheese steaks! My wife loves the chicken salads. The employees are always very helpful and food is always hot and made to order! read more

Best Philly outside of Philadelphia, a very large cheese steak served right in front of you!

Tried Pepperjax again, as I was in the area, and it hasn't improved. It it still chaotic and disorganized (and it wasn't nearly as busy this time), they still didn't give the cheese time to melt on my sandwich (and still no Cheez-Whiz), and they again mixed mushrooms into my sandwich. They've been open for three months now, so time to have the kinks worked out, guys! Average sandwich, so again an average rating. I doubt I'll give it a third try, not because it's bad, but because it's not good enough to be worth the trip. read more

The PepperJax Grill in Omaha is what made me a fan of this fine mind blowing establishment. I typically get the "bare essentials" Philly which is really just the meat doubled, then cheese. Why add to something already great? Maybe someday Ill delve further into the world of additional ingredients but for now I don't want "jack" to interrupt the great taste I have always known since day one. Ordering is simple. My only issue last night when we ordered was that with what seemed like FIVE guys in front of the grill one would think fresh fries would be ready to go... but here, they decided to throw in a batch AFTER we ordered. Understand, for me to be upset at service at this place is hard to do because it is a casual laid back environment. So when I get the fries... it couldn't detract from the great sandwich I was overindulging in anyway. Manager was out on the floor and seemed very friendly. Sitting area could be a bit more spacious but please don't go in construction mode on my account. In short, you keep serving up these amazing Phillies and the world just seems like a cozier place to live in. Cheers! read more

Fast service and wonderful food! My husband loves it!! My only recommendation is have an extra person during lunch cause since customers don't clean of the tables them selves they were almost all dirty. read more

Got the chicken rice bowl and philly steak. Philly steak was ok but I have had better. Rice bowl was pretty good

Stopped in for lunch a little before 1 pm. I have been here an abundance of times and have never had a problem. Today however, the service was barely above par, as was the sandwich. Plus, when I got to the checkout counter I had to wait five minutes for the girl at the register, and the tattooed guy in front of me(there's nothing wrong with tattoo's, I have several, also) to finish flirting and talking about "collabing" in his downstairs studio whenever she would like to. Once they were done, she wasn't able to get her bearings enough to ring my order in correctly, so I had to wait another several minutes for her to get the manager. Once I was able to get to my meal, the bread was hard, stale and crushed, and the meat over-cooked. I won't be visiting on a Monday any time soon. read more

Wife and I went for our first visit Sunday afternoon. A few customers in the store, but lots of help. We both ordered the Philly cheesesteak sandwiches and with an order of cueso and chips. We both felt the sandwiches seemed too salty, but had not clue as to why. The meat, if nibbled on by itself tasted fine. The cueso was tasty with bits of peppers, but could have been commercial. The place was very clean; the menu had several items unexpected in a place that tries to make its mark with Phillies (burritos, salads, etc.). For us, it was a six mile drive to get to Pepperjax Grill -- our meal would not justify another trip. But give it a try, something on the menu might be worth trying. read more

Philly and fries was all I could eat. Portions are huge and the cooks were cool. Asking how our day was while they were cooking. Awesome sauce bar to customize my sandwich. Will go again for sure. read more

I've been here 3 times since it's opened. If you love a good Philly, you won't be disappointed. However, it feels like there is confusion and a sense of being unorganized behind the counter. Someone else commented that it was very loud behind the counter, I agree... In addition, the cooks YELLED hello as I walked through the door. Nice gesture, but loud and not really called for. Another person commented that the cooks were not being as careful as they should be with the individual meals, this happened to me as well. The thing I felt was the most bizarre was that there are no trays. You purchase a sandwich, basket of fries, and a drink (3 items with 2 hands). How do you carry it all?? In addition, you have no room to carry condiments... Just seemed odd and not organized. I know I'm picking on some small stuff here and I'm sure they are minor bugs that will be worked out. I really want them to successful. I gave them 3 stars~ food was great but they need to improve the customer's "experience." read more