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    Pep Boys

    2.8 (64 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    Reviews With Photos

    John M.

    I have to admit that I was a bit apprehensive about going to this particular Pep Boys after reading all the negative reviews. However, it was on a Sunday and I needed something done with my car. So, this was one of the few car repair businesses in town that was open. Adam was pleasant enough not only with myself, but with the customer ahead of me. I found no issues with my visit here.

    Alignment from PepBoys
    Jeff A.

    After visiting another PepBoys (the third) they attempted to balance my tires, but were not able to check the alignment done at this store. Just like the previous 2 times the tires were not balanced and my truck was almost undrivable. At this point I needed to salvage my investment so I wen to a real tire shop. They said the alignment was so bad, it wasn't even safe to drive and the tires were already showing irregular wear. They corrected everything and it cost me an additional $189.00. I posted the picture I received of my alignment as it was after this location said they had completed. You are risking the life of your family and loved ones if let PepBoys work on your vehicle.

    The Patch was placed in the wrong place. look at the hole inch away from where they placed the patch!

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    13 days ago

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    Pep Boys S.

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    4 months ago

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    2 years ago

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    4 years ago

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    2 years ago

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    1 year ago

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    3 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    Pep Boys S.

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    9 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    5 years ago

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    Pep B.

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    11 years ago

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    Pep B.

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    8 years ago

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    Pep B.

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    9 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    4 years ago

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    5 years ago

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    12 years ago

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    Joe D.

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    7 years ago

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    5 years ago

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    11 years ago

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    5 years ago

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    Pep B.

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    12 years ago

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    7 years ago

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    9 years ago

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    12 years ago

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    9 years ago

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    Page 1 of 2

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    Review Highlights - Pep Boys

    Ryan and Kevin are running the show and are good at it.

    Mentioned in 2 reviews

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    Christian Brothers Automotive Alafaya

    Christian Brothers Automotive Alafaya

    (18 reviews)

    East Orlando

    Christian Brothers Automotive staff is always excellent with Their services and extremely detailed…read moredigital inspection that they provide. i had a check engine light come on and it kept flashing; they ran a diagnosis on my vehicle and found I had a random cylinder misfire. Chandler asked for my authorization before any repairs were made Aswell as keeping me updated throughout the time of the repairs. Best part about the experience i was able to get my vehicle back the same day. Thanks Again guys!!!

    This was my original review: The guys were...nice. The diagnosis was incorrect and basically…read morenon-existant. My car was kept for 4-5 days. I was quoted a price to replace fuel injectors (Thank God I screen shotted the quote because more money would've been required to continue on). The injectors had been replaced within the last month before I went to Christian (not really a fitting name, but oh well) Brothers. They charged me close to 1200.00 for nothing..I mean nothing. I picked up my car and it ran even worse than before. I took my car to an ASE certified mechanic shop. They figured out the problem in 1..ONE day and repaired it. A simple problem to diagnose and charged me MUCH less to repair. This is the 2nd time I've had issues with Christian (yeah...right) Brothers. There won't be a 3rd. Do your self a favor..go somewhere that the mechanics are actually ASE certified and have experience.This is what I sent to this email:Bryce.Merideth@cbauto.net( that was left on my review) 8 days ago (minus my full name): "We're concerned to hear about your experience and understand your frustration regarding the diagnosis and service on your vehicle. It's important to us that all of our customers feel confident with our work, and we apologize that this wasn't your experience. We welcome the opportunity to discuss your situation further and address any unresolved concerns. Please provide us with your contact information and availability at Bryce.Merideth@cbauto.net Respectfully, Christian Brothers Alafaya" and of course NO REPLY YET. They should've just said that their email was: wedon'tcare@nof_cksgiven.net. If you have a serious issue with a mechanic or repair shop, these are some of the steps you can take: If you believe you are a victim of a fraudulent mechanic or auto repair shop in Orlando, Florida, you should report them to state and local consumer protection agencies. The Florida Department of Agriculture and Consumer Services (FDACS) is the primary state regulator, while Orange County has specialized fraud units. 1. State Level Reporting (Florida) Florida Department of Agriculture and Consumer Services (FDACS): File a complaint online at www.800helpfla.com or by calling their toll-free hotline at 1-800-HELP-FLA (435-7352). Florida Attorney General's Office: File a complaint online at www.myfloridalegal.com or call the Attorney General's Fraud Hotline at 1-866-9-NO-SCAM (966-7226). Seniors vs. Crime: If you are a senior citizen, this special project of the Florida Attorney General helps resolve civil disputes with businesses. Florida Department of Agriculture & Consumer Services (.gov) Florida Department of Agriculture & Consumer Services (.gov) +2 2. Local Reporting (Orlando/Orange County) Orange County Consumer Protection: Contact the Orange County Fraud Unit at (407) 836-2490 or email fraudhelp@ocfl.net. Orange County Sheriff's Office: If you suspect criminal activity (e.g., theft, holding your car unlawfully), contact the OCSO Economic Crimes Unit at 407-836-4357. Orange County Government Orange County Government +2 3. Other Resources Better Business Bureau (BBB): File a complaint against the repair shop at www.bbb.org. Florida Bar Lawyer Referral Service: If you need legal advice, you can call 800-342-8011. The Florida Bar The Florida Bar +1 Tips for Reporting Gather Evidence: Collect all repair orders, written estimates, invoices, and receipts. Know Your Rights: Under the Florida Motor Vehicle Repair Act, shops must provide written estimates for work over $100 and cannot exceed that estimate by more than $10 or 10% without your approval.

    Mavis Tires & Brakes

    Mavis Tires & Brakes

    (82 reviews)

    Waterford Lakes, East Orlando

    INCOMPETENT! DON'T TAKE YOUR CAR HERE! One month prior to this writing, I took one of our cars into…read moreMavis Waterford lakes on Alafaya trail for A/C repair. It cost over $1,800.00. After paying this amount, I went to drive off in the car, and the A/C was not working! I turned right around-they kept the car for several hours after that and it was finally working-TEMPORARILY. (Do they not ensure they fixed what they were paid to fix?!). As we used the car, we noticed the A/C was only working once in a while, so I made another appointment for Saturday, February 28; they even called me a few days before to "confirm" the appointment. When I arrived that Saturday morning, they told me that the A/C Technician would not be in "today". I had to make yet another appointment for the following Saturday (which was "today"). I took my receipt in with me. The Manager of the store told me that I would have to pay another diagnostic fee if they found it was something they did not address when I brought it in originally. I paid over 1,800 for the A/C to be FIXED; not for it to be RANDOMLY WORKING!! Why would I pay yet another diagnostic fee?! I refuse to buy their B.S., so I left. I called the Corporate office to register the complaint. As I was on hold, the Corp. rep supposedly called the Manager of that store location to discuss the issue. I was told that they would not waive the diagnostic fee if it was "something else". The Rep told me she would escalate it to the Regional Manager and that he would call me, and that she would also send me an email re-capping our discussion. Neither has happened. As I told the Manager, I have been taking two of our cars here for years; back when they were "Gator Action Tires", and they would lose my business for good. I won't ever take my cars back to Mavis. They are incompetent and don't take pride in their work; and apparently don't care about keeping long-term, repeat customers.

    Everyone was very nice and helpful. The staff went above and beyond and very professionalread more

    Pep Boys - tires - Updated May 2026

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