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    Pep Boys

    2.3 (23 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    oil covering the alternator, belt, and underneath of the car.

    if i could leave 0 stars i would. i took my car to pep boys last year because my engine blew up. they were awful. told me they were getting a used engine to put in and i told them not to use an old engine and to give me a new one. and they told me everything was great and the engine was new. i just took the car back last saturday due to a large oil leak. the car was there until monday when Justin called me and told me my car was ready to be picked up and there was no oil leak at all. couldn't find a drop of oil underneath the car. so he left my keys in the glove box and parked it unlocked on the curb in their parking lot. (fixing nothing). so i drove my car home and it was leaking a lot of oil still. Justin completely deleted the file and cancelled my appointment as if i wasn't there at all, making my insurance company not believe that i was there since he didn't call them to get the service that NEEDED to be done covered. I went back yesterday to make them call my insurance company infront of me to admit that my car was in fact there for an oil leak and they didn't fix it. instead, they pulled the car back in the shop, i sat there for two hours, and the manager came out and said "yeah. it's pouring out oil there's a major leak in the seal" and proceeded to tell me that justin "called me and informed me of the leak, but i asked for my car back and drove off the lot without paying the diagnostic bill". what bill? justin deleted the work order and left my car in the parking lot after they closed. so then he told me i was going to have to pay over $400 for them to fix my huge oil leak. but if they called my insurance company on saturday, it would've been covered and it would've been fixed by now. i made the manager call my father to explain what lies he just fed to me and he LIED to my father and continued to blame me for the situation. so, i had to make an appointment to get this leak fixed and i dropped off the car this morning at 9. at 11:45 i got the same notification that my appointment was cancelled. i hadn't been called that my car was done or anything i had just been waiting. i went to pepboys about the cancelled appointment and the car was sitting in the front lot, parked. i went inside to pay and he said "should be fixed. ‍ let us know if you have any troubles but i think we got it". super reassuring. i drove it across the parking lot to a restaurant and after having lunch, there was a spot of oil under the car where it had been leaking before. AFTER it was supposed to be fixed!! i continued to drive it home to see if it was just residue, but there's another oil spot in my driveway from the vehicle leaking oil. absolutely horrible treatment by justin and the manager, i believe his name was jim. justin is disgustingly rude when he speaks to you, gives false information and then blames the customer for doing "the wrong thing". and management takes his side instead of recognizing that he allowed me to drive off the lot with a huge oil leak after telling me there was none whatsoever. absolutely horrible. i will never take another vehicle to a pep boys, and i will never recommend this to ANYONE. if i hear someone say they're taking their car to pep boys, i will explain to them why it's a horrible idea.

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    5 months ago

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    1 year ago

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    1 year ago

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    4 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    9 years ago

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    5 years ago

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    7 years ago

    Bought four new tires, but they gave me two used. Half the tread is gone in 6 months of owning them. Go to Walmart or anywhere else

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    Pep B.

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    8 years ago

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    12 years ago

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    8 years ago

    Just got 4 new tires today at Pep Boys, Niles OH. Devon & the entire team in the store were great!

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    9 years ago

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    9 years ago

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    9 years ago

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    14 years ago

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    12 years ago

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    12 years ago

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