We have been coming here for years as have our family members. The highest quality, designer…read morejewelry anywhere. Ha is not only a creative genius, but a wonderful human being. Any negative reviews are NOT relective of this store.

Great service on watch repair & battery replacement, but that's the limit of my experience with…read morethem. Currently, the shop is opening mid afternoon rather than morning.

Great place! I can wholly recommend the Gold Room. They continue to keep my ring clean and the…read moreclaws solid.

The Good: My ring was well done, clean and dipped in rhodium. Customer service was lovely (shout…read moreout to Jill) The Bad: They changed out my husbands date dial when we just asked for a new crystal. He ended up needing to send it back and wait for the right colour. Very annoying that they didn't ask or just thought no one would notice. To be fair, this is the second time this has happened (last time it was with another jeweller. I wonder if they use the same watchsmith..) I'll be back for whatever needs I have because the customer service was good and handled it all, but I'd recommend making sure you check your items.

Highly recommend! Ralph is a true gem on the North Shore! Ralph designed a custom engagement ring…read morethat met my criteria: timeless and refined but unique and bold. I was open to any stone and design. A tall order! Ralph took time to understand my lifestyle, likes, and dislikes to design a piece that reflected me. He created several options that we continued to tweak together until we landed. Ralph is patient and kind, and brainstorming was fun. He's passionate about his craft and knows lots about design and stones having been in the industry and making jewelry for many years. Thank you!

I got a bad feeling, I picked my diamond out specifically from a high end jeweller, they have all…read morethe right equipment to measure MY diamond precisely, then I'm told at Lugaro that my measurements on the certificate from Harlings are not the same measurements at Lugaro who DON'T even have the correct equipment. I better get my diamond back, it's only being resized no need to measure my diamond, I told them not to touch it! I'm VERY worried, I'll take it to Harlings to verify that it IS indeed the same diamond, I've been duped before not happening THIS time, I am sorry.

Superb workmanship, and wonderful people. Happy to give them a top drawer recommendation.read more

Amazing customer service and the employees are very friendly . Would recommend going here!read more

I had an extremely good experience. They were fair & honest. This is based on my personal…read moreexperience and not a second-hand "a relative of mine told me" experience. I brought my diamond ring in to get it plated with white gold. I have heard many horror stories from "a relative" never to bring your diamond rings in because many jewelry stores will steal your diamond and replace it with something cheaper. I resisted upgrading my ring for a long time. When I brought my ring in, they made sure they tested the diamond and weighted the ring. After the ring was finished, they tested the diamond in front of me again and made sure the weight was the same. To me, that does not seem like a business trying to rip people off. Although this is my first experience with them, this business and its owners have been around in Vancouver for over 20 years. I don't think they can stay in business this long if indeed they are ripping people off.

From the owner: Ultimate 24K Gold Co. proudly serves it's customers with both an in-house goldsmith and a certified…read moregemologist.

Great customer service! The clasp on my gold bracelet kept releasing, resulting in my bracelet…read morefalling off my wrist. This is stressful as I do not want to loose it. I went into Natalia Jewellers to see what can be done. Rather than try to sell me a new clasp he showed me that it just needed a bit of an adjustment, which he did on the spot and at no charge. He said the clasp spring is strong and this should fix the issue. He said that if I was worried or it loosened again, he could build up the gold on the attachment ring for a fraction of the cost it would be to replace the clasp. I love the integrity and care that he showed me. I will not hesitate to look at purchasing jewelry and taking in items for repair from Natalia Jewellers in the future. Totally recommend!

very friendly ,family owned business I had my Engagement…read morering custom made it was a pleasant experience I love my ring

I needed to have my watch battery changed, and Russell Jewellers was recommended to me by a watch…read moreaficionado. They did an excellent job on my Tissot Titanium, and $11 is an excellent value. Best of all, I didn't have to risk damaging my watch or injuring myself. I took out my phone to adjust the time to match (I like to have it right to the second) - but that wasn't necessary because they had already done that for me. Wow! Always a fun place to shop at, with a nice selection of Seiko, Squale, and other quality watches. Parking is easy as there is a large underground lot at the complex. I highly recommend Russell Jewellers!

Selection is somewhat limited. But again, I recommend to come here to check what they have. Prices…read moreare negotiable and are ok. You can definitely get certain things cheaper if you shop online but again that means you will have to wait for shipping. Parking is available and is free with registration of license plate. My dad came here and recently bought a watch.

I love this store, so many amazing products to chose from for any occasion. From gift giving items…read morelike bath and body products, candles, jewelry, they have a ton of a Reiko Design pieces that are adorable, dainty and affordable. I love their customized sweaters and hoodies that say Delta or Ladner, as a new Ladner local I just had to get one and I wear it everyday! Staff are super friendly too, very helpful when I've been in recently, despite all the craziness going on!

From the owner: We specialize in BC Artisan gifts, rustic home decor and treasures, local jewelry and pottery.read more

Daniel and Helen are amazing! They were able to custom make a Halo band for my…read more wedding ring. I'm a super satisfied customer and I would recommend them to anyone.

I would never go anywhere to have anything made or fixed except to Daniel and Helen. They custom…read moremade our wedding bands and engagement ring. Fourteen years later, when we upgraded the stones, the rings look the same yet even more fabulous than they used to. I can't stop looking at them! My husbands band matches mine perfectly, and even with a diamond in it, it is very masculine. In the fourteen years, not once did the claws on the stones break or get loose. They always seem to know exactly what I want when I go in for something. I have had many things made or re-worked and will continue to go to them. Product, service and workmanship are number 1! Can't get any better than this jeweller.

For our tenth wedding anniversary, it was time for a ring upgrade. Coming from California, where we…read morehad been loyal customers to a single jeweller for years, it was time to find someone new in our new forever home. It started with some simple repairs, sort of a test. I gave them a broken necklace and an heirloom bracelet in need of repair. They were quick, communicative, and did quality work, so we moved forward with my custom rings. The process of designing my dream set was better than I hoped for! I made an appointment with Linda, the daughter of the family business, and omg I ADORE her! Every design detail and curveball I threw her way she met with a "yes, and!" Euroshank? Excellent choice. Mixed metals in 14k instead of the more expensive 18k? We love durability! Lab diamond and moissanite? We're not snobs, bring on the double-refractive sparkle! It all started with choosing my center stone. Linda guided me through their supplier's inventory in a super personal process and gave me plenty of time to choose "the one". Then, I said goodbye to my current 5-year anniversary band so the stones could be integrated. Once everything was measured, it was inputted in their system for a design render. They got the engagement ring spot-on on the first try, completely understanding my vision! We went through maybe 5 different versions of bands to perfectly complement it, tweaking to my description until it was perfect. Then, they let me try the wax model and see my diamond, which was a surprisingly emotional experience. Then, with my written approval, it was time to build it. There was a tiny hiccup in sourcing the marquise-shaped moissanite stones, so they offered lab diamonds at no additional cost. But I was happy to wait the short two weeks to have them custom cut. (They were so sweet to avoid inconveniencing me and were on TOP of the communication this whole time! Linda was happy to text quick updates, which was my preference over email.) Less than 3 months after my initial appointment, my dream rings were on my finger. I cannot stop staring at them, they are so exquisite! Anthony, Linda's brother, facilitated the handoff, and he is a delightful young man with the hands of a craftsman. He removed the remaining stone from my old ring with tremendous care, which I took home for a future project. Plus he gave me very fair credit on my bill for the gold in the old setting (I didn't want it). I told them, and I meant it, that they have a customer for life. Linda told me to come by for free cleaning and inspections any time, and I will certainly take them up on that and sing their praises to anyone who asks. P.S. they are very good about asking to validate your parking lol

returned a $2400 ring that looked not at all like the designer item I gave them. I'm not even sure…read moreit's the same ring! I'm having the ring looked over by a Le Vian dealer in a few days as I think that the brown diamonds my ring had have been replaced with I don't know what.