This is not a running business everyone that calls Roy is actually calling me because my number got…read morechanged, Roy is either not living or changed his number so stop calling

Tried calling a few times and couldn't get an answer. Voicemail is full and I could not get any…read morefollow up. Not sure if this business is still in operation.

I'd never seen an amtrak station combined with a greyhound station. But please stop using so much…read morebleach when you have passengers inside. Thank you!

This has nothing to do with the Ann Arbor station; it and the service there is good. But the trains…read morethemselves have fallen off a cliff. I've been taking this train to Chicago for 20-plus years and it was always relatively on time; I would advocate for it to other people and defend it when people said it was always late. It was modestly late. Now it is bangin', rockin', dysfunctionally late every single time. I think I've taken 1 train of my last 10 rides that wasn't hours and hours late. I'm giving it 2 stars only because the local crews and staff are great and helpful, unfortunately they are dealing with a giant steaming pile of garbage beyond their control.

Can't thank Roy enough for moving his schedule around last minute to get us to the airport for an…read moreextremely early flight. Very very professional and the car was immaculate. He arrived early and we never felt rushed at any point in time. He's driving was safe and very comforting. Highly recommended to anyone who is looking for a professional driver and excellent communication.

outstanding communication by Roy! reasonable pricing, on time (actually early) arrival and SUV was…read moreclean - fit 7 passengers comfortably. thank you for a great experience.

Tip top service! Very professional, punctual, courteous,…read moreand friendly chauffeurs. There is an amazing selection of luxury vehicles to choose from for whatever event or service you need. All of the SUVs and sedans are top-of-the-line and very clean. The coach buses are like private jets on wheels! Very fancy. Highly recommend this chauffeur service. They are the best!

Utilized their services for a concert at Michigan Stadium. Competitive rates, good communication…read moreand professional service. Everything went very well, driver was great and managed to get us in and out of all that traffic congestion very smoothly.

So, the woman's restroom was closed when we went in the station, and it smelled very heavy of…read morebleach inside.

Arrived on time, but they had the doors locked. We were not let into the bus. Was given no refund…read moreor option for a later bus ticket. The return ticket had to then be cancelled, and I was given a credit. Overall, $30 credit for $200 worth of tickets and I had to find another way to my destination. Worst experience ever with a company.

On August 10 2021 my 8 month pregnant wife and Autistic son were staying at your hotel while…read moreplumbing work was being done on our house, additionally I had to work an 8 hour shift. We booked the room through the 12th with an open ended option as we were not sure how long the repairs may take, that same day a storm was near the area and caused a significant power outage to surrounding areas along with the hotel as I was at work, my wife text me "powers out" at the hotel. I thought, may not be too long and she agreed, to ride it out. 8 hour shift my wife not replying, I made it to the hotel after dark, to find the facility still without power, I proceeded to ask the front desk if there was any hope it would get on and if not would we be accommodated for the inconvenience as at first no fault of yours, additionally I asked if they checked all rooms as my family is been upstairs for a period of time. Alarmed Face as nobody was else in the hotel! She gave me. The answer was "NO" I asked why, as it seems you should want to check on your guest? So I proceeded to go up stairs in complete dark with Cell phone as light, to find my wife in tears and my son confused in the dark. No apology was given as she could not use the elevator and additionally walk down the stairs being 8 months pregnant with our luggage and child, she was left stranded with no phone, no help, no answers. I asked if they could help book a hotel in the area, but computers were down and it seems since you have no representatives of managers in the facility it would not be worth proceeding any further questions. We began to drive to Novi as that was the first suggestion given, even though two other Holiday inn hotels in the area were fully booked due to the outage. After 30min a hungry wife and child, still shook of the day. We find out this also overbooked and closest was Ann Arbor which was originally 20min away now 50min, it's now late evening around 10pm we finally get help we needed, as I explained without anger of the situation the staff was extremely accommodating and we stayed from the 11th to the 14th. Next day I went back to the original hotel and talked to annoyed manager that I requested a refund for the trip and if possible we could have a free night for the mishap, as I was told they don't deal with those type of concerns and I would need to call the customer relations line and try to achieve if I wanted. After many phone calls the manager at the original place called me and promised to accommodate the free night and refund the additional night as it was never used and we were booked in another Holiday inn. I was dealing with an injury for over a year and the taste of a night stay did not sit with me along my family, as well as the process to get this sorted was overwhelming needless to say.. my brain injury unfortunately put me out a year as multiple treatments finally able to get back to reality again. I recently called down to the holiday inn which another new management asking of my credit for the day was still active as my wife and I agreeing it would be nice to take the boys swimming. Finding out no record was found, my information changed, address, email, phone number a receipt with an apology that we could not help as it was not documented on their side, so back to the phone calls, where I got both receipts with no refund, no credit of stay. I called to upper management of customer relations line and they could not pull up any record to help me, as rewards membership showed my correct email, my new email in the system Falsified as "Gwet@gmail.com" I assume for CSI purposes they covered up the mistake thinking they would not have to explain what had happen that day. After speaking 45 min to higher personal they called the hotel and the same answer given to me before as now they cannot honor only the Hotel can do that, but that is not what I was told before and yesterday when I met the new management. So you can delete me out of the system, change my personal information but you can't help fix an obvious justified concern of Why? Multi billion dollar business and I can't get answer on $278.64 seems as a revamp of training hospitality In a HOTEL setting' may seem important. If you would like to further discuss before next review page is needed. 734-657-9497

The hotel was dirty, management was rude and dishonest. They tried to charge for damages that did…read morenot occur and when we asked for proof, they showed a picture but would not do a video walk through. Then they said that the damages were already repaired, an hour later. This is a terrible way to do business, they also said, I'm sure by accident, that they had 7 rooms that were damaged that night, which I believe is false. I think that wrongfully charged 7 people hoping to get away with it. One they stated was for coffee spilled, ours they said was for crayons all over a desk and walls, which we absolutely did not do, how do you charge someone for spilling coffee? Terrible business practice to take advantage of innocent people for financial gain. On top of that, the rooms were dirty, the bathroom floor was grimy with a film that made my children fall several times. The carpet was ripped up and gross, the walls had peeling paint. I won't stay here again and honestly after this experience another Holiday Inn at all is questionable. I have submitted a formal complaint with the CFPB for improper business practices and if anyone else had this happen, I urge you to do the same. Management didn't care and Kevin would not let us speak to the District Manager stating they don't take calls, after saying he would refund our fees, we were rewarded with a new higher charge.

The Michigan Flyer has always been my go-to to get between AA and DTW…read more Compared to other options to get to DTW, the Michigan Flyer is inexpensive ($15-16 per person and includes a free check-in luggage), reliable (always on-time), and convenient (great frequency). There's also a clean bathroom and good wi-fi on-board. The seats are fancy and clean, and include ports for charging your phone. The best part is the Michigan Flyer bus drivers - they're always positive and good communicators, which is great way to both start and end your trip!

Had a rough start to finding where to catch the bus at DTW... Not in anyway Michigan Flyer's issue…read moreas DTW doesn't allow signage. Lots of busses, scheduled about every hour, super convenient. Drivers and office staff were awesome.

Cyrus is very reliable, is a great communicator and is so kind. His cars are fresh and new. I…read morehighly recommend using Cyrus for your transportation needs!

Hi Cyrus! This is Julia from the University of Michigan, friend of Jess, reviewing our wonderful…read moreday picking up Alexander and his team. I hope to see you again soon! To anyone reading: We all love Cyrus-- the car is perfect, spacious, and clean; and he is patient, timely, professional and caring. We felt so safe and comfortable (and I'd note that as two young women this can be hard to come by). This was a major, meticulously scheduled event for us with lots of pick-ups and drop-offs, and Cyrus made it extra special! I am very appreciative of all of the effort and flexiblility. Our day was much easier thanks to him. Consider this my glowing recommendation. We miss you!