No service at all. Went in to open a Commercial Checking Acct. Already had one, all my accounts…read moreare with Chase Bank. Just needed to "Reinstate" my old checking acct. The "banker" made an appt. with me, and then proceeded to tell me that it would take 2 hours but he didn't have time right then. He didn't listen to me telling him I already had an account and all my information Chase already has, but nope, he didn't have time. All my accounts are with Chase. After he didn't have time for me, he took my name and number said he would call me. 5 hours later, I'm still waiting for the call. After 5 minutes of him telling me that he didn't have time, i walked out. Called my Chase bank in Monroe WA and in 20 minutes, my business checking account was completed and re-opened. If you listen to the customer, it goes a long way. Major SAVE to the Monroe branch.

I'm from out of town and was pleasantly surprised to find a Chase Private Client location. I had…read morethree checks to deposit. I walked in, saw the line, heard a woman in broken English explaining how she was managing money for her son. She was having difficulty making herself understood. The teller has doing her job well, but the line wasn't moving. I was third in line and I caught the eye of the manager on duty, Bobby. He noticed I had a question and immediately came out from behind the counter to ask if he could assist me. I said I had three checks to deposit and asked if an ATM could accept mg checks without my having to fill out a deposit slip. He said yes, but repeated that it wouldn't be available for until the next business day. "So it's the one outside, to deposit checks?" I inquired. "Yes, but it won't be available until the next business day," Bobby repeated. "That's fine because I have $xx,xxx in the bank so that isn't going to be an issue." So, five stars for the manager coming out from around the corner to ask how he could help. This is the practice at the Bellevue Private Client location as well. Bobby looked at my home made mask, unwashed hair and jeans and assumed I was insolvent. I don't take that personally, it makes me smile.

The best credit union and financial institution in general that I've ever walked into. Sergei and…read moreMikayla both helped me and were very knowledgeable and friendly. They deserve a raise!! :)

Suzie M. went above and beyond today with me trying to figure out how to help me. Thanks Suzie M…read more for the extra mile this afternoon. I hope all B.E.C.U. employees are like you because if they are I see myself banking for a long time with you.

These guys have a nice vibe, similar to a credit union. They're a regular retail bank, from what I…read morecan see, rather than technically being structured as a member-owned CU, but that's just a guess on my part. and it doesn't keep them from presenting themselves as being as competitive and as local as a CU, in my opinion. I've had my last two mortgages here. They've always been super friendly and helpful throughout the process, from finding me rates, processing paperwork, and all that. I review this branch because I've come in here to deal with the deposit account that handles the payments each month. The staff and management are super nice, always ready with a greeting. They make sure you're aware of their different loan programs and whatnot without being obtrusive. They communicate with you over email in some cases, which is nice. Your 1SB account dovetails with other accounts you hold, though I don't think you can transfer money between them--but you can see balances from other accounts when you log in to your 1SB account, which sets you up well for managing budgets. There's only so much you can say about banks and financial institutions, but I'd ted to point these guys out as a solid counterpart to the nice stuff that CUs do.

Teller can't speak English. Misspellings on application. Cashier's check printer not working. Sort…read moreof like a third world country in there. BoA has really gone downhill.

I've been here a few times, and the wait time is always terrible unless you're in the teller line…read more I understand that they only have a few employees, and they're always busy. I've always had to wait for service, except for one time when they scheduled an appointment for me directly at the branch. The staff is very friendly and helpful, and they've always assisted me. Some documents I needed were difficult to obtain, but they helped me meet my deadlines. Overall, I'm happy with the experience, but I'm deducting a star for the long wait times.

Very slow service at this location! I've been at this…read morelocation and every time is taking forever!

Wells Fargo Bank…read more Knowledge Result Add a photo Wells Fargo Bank 3.3(24) Bank in Mill Creek, WashingtonClosed OVERVIEW UPDATES REVIEWS PHOTOS ABOUT CALL DIRECTIONS SAVE WEBSITE 16330 Bothell Everett Hwy Ste 101, Mill Creek, WA 98012 See other locations You visited today Closed  Opens 9AM Sat (425) 954-2500 Suggest an edit Know this place?Share the latest info OKCLOSE Street View 14+ Photos Add a Photo Questions & answers Q: Do you have a notary on site for your banking customers? (No answers) See all questions (3) Ask the community Reviews from the web 3.8/5Loc8NearMe · 28 votes Popular times MON TUE WED THU FRI SAT SUN 3 PM: Usually as busy as it gets 9a 12p 3p 6p 9p People typically spend 20 min here Google review summary 54321 3.3 (24) "I switched my business and personal banking to them recently and I'm very happy." "Wonderful, professional folks who consistently provided superb service." "You are acknowledged as soon as you walk through the door!!!" Joshua Wallace - Edit an hour ago More Google reviews Web Results Reviews from the web 3.8/5Loc8NearMe · 28 votes Google review summary 54321 3.3 (24) Google reviews Sort by Most relevant Newest Highest Lowest Joshua Wallace 3 reviews an hour agoNEW I have been baking with Wells Fargo for well over 10 years now. This without a doubt was one of the worst experiences I've ever had in a local branch. All I wanted to do was withdraw money out of my own account, I had 3 people in front of me and 2 behind and they have one teller working while 5 other people sitting at their desk with no one in front of them. And all they could keep saying is sorry about the wait instead of actually getting up and servicing their customers behind the window. When I finally did get my turn at the window 20 minutes later they had to get a manager involved to complete my request and now I've been given the third degree on everything to do with my account after already presenting my ID and my debit card they now need to know who else is on my account? ( I'm the primary) what was the last transaction made into my account where did it come from and for how much we are now 15 minutes into this transaction. I asked the manager in front of me is this normal practice for Wells Fargo as a whole or is this something that they do just at this branch because I did this exact same transaction at another Branch 6 months ago and they didn't pry into every aspect of my account and my life before giving me the money. I'm not sure if it was racism or classism that was involved here but it was definitely something and I don't know what else to do but leave a bad review. Whoever the manager is there she is not good at her job she is not good at customer service she is not a polite person even though she tries to act like she is. Do yourself a favor go to any other Branch but the one in Mill Creek because overall Wells Fargo is a good bank but this without a doubt is a terrible branch.

I really appreciate the Excellent people who work at the Everett Branch (404- 128th St. SW). I…read moreapplied for a transferred mortgage last year about this time, and they took about 2 months to get back to me, with a very small reduction in my current rate. I called Whatcom Educators CU, and the manager got back to me in about 10 minutes. Now I have a much better mortgage rate with WECU. I pay my WSECU credit card early and always for over 4 years. They would not increase my limit (from $5000 to $6000) without a hard pull on my credit. This year, I had a fraudulent charge on this WSECU credit card. That in itself is a concern. I did not get any notice about it. I asked them to close my credit account. Apparently, I didn't communicate adequately, as the closed my card, but left the credit account open. I went into a branch to figure out how to get the account closed. They stated that closing a credit account (with zero balance) would be a detriment on my credit report. I closed it any way. As well, I locked my debit card with WSECU. I'm keeping WSECU as a secondary credit union. Thank you to the very professional and friendly staff at the Everett Branch. --Laura H., Everett

Terrible communication and listening skills with minimal verbal contact…read more We applied for a HELOC loan, online and nobody contacted us to prepare us for what we will need to put our best application forward. They just ran our credit before contacting us and made us a counteroffer based solely on the minimal information in their application which never asked for savings or other assets. No one ever contacted us to ask for income information or assets until after they ran our credit. Our credit is 750+, our payment history is spotless, and our savings are greater than our debt. The agent was very dry and impersonal the few times we spoke with her (twice for less than 5 minutes) and we felt like we were just a number the entire time. She offered less than what we wanted, even though they valued our home at a much higher value than we expected, and never acknowledged anything we would communicate to her about our assets or savings. She would just email us for more information and never ask for our assets or personal savings information that would show our savings are larger than our debt, leading me to believe they do not take your assets or savings into account when calculating loans. Thereby never having a full picture of our net worth. Our entire experience felt impersonal and robotic. It almost felt like they never listened and gave us a "take it or leave it" offer without discussing or reviewing all of our assets. I couldn't help but feel they were being biased. If you want to deal with dry, unfriendly people who will make decisions from little information and not acknowledge anything you bring up, then WSECU is the place for you.

Management has been very poor handling clients and workers. Be careful also working with the…read morecompany you have to work after your disability hits you and one mistake automatically gets you fired.

Horrible experience at KeyBank today. I made an online appointment for a notary, but the manager…read moreSupriya Chandrayan was incredibly rude and unprofessional from the moment I walked in. She clearly didn't want to honor the appointment and made the entire process difficult for no reason. They started telling lies and said that they can't see appointments made online. They also said that the person doing notary left earlier today. Instead of letting me know beforehand, they started telling me that I should've called to make the appointment instead of making it online. A bank manager should set the standard for customer service, but here they are the reason I'm looking for a new bank. Don't bother making an appointment; they don't respect your time.

Excellent service! Very Curtis staff support supporting your needs. Went out of the way to support…read morecustomers. We got a safe deposit box was able to access promptly.

I went to get change at this branch and left my bank of America debit card on the counter. I came…read moreback within ten minutes and they shredded my card. I was in shock due to how important it was I had my card these next few days. Before I could say a word they all were smiling and laughing and I was told I had to go online and report my card as damaged in order to get a new one. I didn't say a word. I wasn't offered anything else. I was in such shock due to what predicament their decision to shred a card rather than hold it for a few minutes had put me in, I was at a loss for words. I don't typically ask for sympathy but this ruined ceremonies and plans for that day due to a poor management decision. I understand mistakes but for all the employees to laugh in my face at my pain. All I could do was leave and all I can say is wow.

Went in there today for the third time trying to open an account and it's always something new they…read moreneed. Starting with the gal working the front desk, maybe don't work a customer service job if you are you are rude and aren't interested in helping people. Apparently VA ids aren't valid anymore. News to me. This branch is a joke and the ladies at the front desk are a direct reflection of how you guys operate your bank.

I really like Banner Bank. The only reason I have banner Bank is because my husband had the bank…read morefor years. sadly he passed away but I kept the account there. I have Bank of America that I"ve had for 30 plus years. When I've had to replace my debit card which happens to me very often for some reason. I have to wait a week at B of A for an replacement. Banner Bank issues you a new one right away. 5 minutes later your out the door with a new card. Like I said, its happened to me several times. I am currently waiting my new B of A debit card. I had the last one 2 days before It got blocked.