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    4 months ago

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    5 months ago

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    3 months ago

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    5 years ago

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    6 years ago

    Horrible customer service, typical key bank service. I can see why their stock price is so bad.

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    6 years ago

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    7 years ago

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    9 years ago

    I've only gone through the drive thru atm here. The location is nice, the grounds are clean, and the atm usually works with no issues.

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    7 years ago

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    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (13 reviews)

    No service at all. Went in to open a Commercial Checking Acct. Already had one, all my accounts…read moreare with Chase Bank. Just needed to "Reinstate" my old checking acct. The "banker" made an appt. with me, and then proceeded to tell me that it would take 2 hours but he didn't have time right then. He didn't listen to me telling him I already had an account and all my information Chase already has, but nope, he didn't have time. All my accounts are with Chase. After he didn't have time for me, he took my name and number said he would call me. 5 hours later, I'm still waiting for the call. After 5 minutes of him telling me that he didn't have time, i walked out. Called my Chase bank in Monroe WA and in 20 minutes, my business checking account was completed and re-opened. If you listen to the customer, it goes a long way. Major SAVE to the Monroe branch.

    I'm from out of town and was pleasantly surprised to find a Chase Private Client location. I had…read morethree checks to deposit. I walked in, saw the line, heard a woman in broken English explaining how she was managing money for her son. She was having difficulty making herself understood. The teller has doing her job well, but the line wasn't moving. I was third in line and I caught the eye of the manager on duty, Bobby. He noticed I had a question and immediately came out from behind the counter to ask if he could assist me. I said I had three checks to deposit and asked if an ATM could accept mg checks without my having to fill out a deposit slip. He said yes, but repeated that it wouldn't be available for until the next business day. "So it's the one outside, to deposit checks?" I inquired. "Yes, but it won't be available until the next business day," Bobby repeated. "That's fine because I have $xx,xxx in the bank so that isn't going to be an issue." So, five stars for the manager coming out from around the corner to ask how he could help. This is the practice at the Bellevue Private Client location as well. Bobby looked at my home made mask, unwashed hair and jeans and assumed I was insolvent. I don't take that personally, it makes me smile.

    Wells Fargo Bank

    Wells Fargo Bank

    (17 reviews)

    Very slow service at this location! I've been at this…read morelocation and every time is taking forever!

    Wells Fargo Bank…read more Knowledge Result Add a photo Wells Fargo Bank 3.3(24) Bank in Mill Creek, WashingtonClosed OVERVIEW UPDATES REVIEWS PHOTOS ABOUT CALL DIRECTIONS SAVE WEBSITE 16330 Bothell Everett Hwy Ste 101, Mill Creek, WA 98012 See other locations You visited today Closed  Opens 9AM Sat (425) 954-2500 Suggest an edit Know this place?Share the latest info OKCLOSE Street View 14+ Photos Add a Photo Questions & answers Q: Do you have a notary on site for your banking customers? (No answers) See all questions (3) Ask the community Reviews from the web 3.8/5Loc8NearMe · 28 votes Popular times MON TUE WED THU FRI SAT SUN 3 PM: Usually as busy as it gets 9a 12p 3p 6p 9p People typically spend 20 min here Google review summary 54321 3.3 (24) "I switched my business and personal banking to them recently and I'm very happy." "Wonderful, professional folks who consistently provided superb service." "You are acknowledged as soon as you walk through the door!!!" Joshua Wallace - Edit an hour ago More Google reviews Web Results Reviews from the web 3.8/5Loc8NearMe · 28 votes Google review summary 54321 3.3 (24) Google reviews Sort by Most relevant Newest Highest Lowest Joshua Wallace 3 reviews an hour agoNEW I have been baking with Wells Fargo for well over 10 years now. This without a doubt was one of the worst experiences I've ever had in a local branch. All I wanted to do was withdraw money out of my own account, I had 3 people in front of me and 2 behind and they have one teller working while 5 other people sitting at their desk with no one in front of them. And all they could keep saying is sorry about the wait instead of actually getting up and servicing their customers behind the window. When I finally did get my turn at the window 20 minutes later they had to get a manager involved to complete my request and now I've been given the third degree on everything to do with my account after already presenting my ID and my debit card they now need to know who else is on my account? ( I'm the primary) what was the last transaction made into my account where did it come from and for how much we are now 15 minutes into this transaction. I asked the manager in front of me is this normal practice for Wells Fargo as a whole or is this something that they do just at this branch because I did this exact same transaction at another Branch 6 months ago and they didn't pry into every aspect of my account and my life before giving me the money. I'm not sure if it was racism or classism that was involved here but it was definitely something and I don't know what else to do but leave a bad review. Whoever the manager is there she is not good at her job she is not good at customer service she is not a polite person even though she tries to act like she is. Do yourself a favor go to any other Branch but the one in Mill Creek because overall Wells Fargo is a good bank but this without a doubt is a terrible branch.

    WSECU

    WSECU

    (22 reviews)

    I really appreciate the Excellent people who work at the Everett Branch (404- 128th St. SW). I…read moreapplied for a transferred mortgage last year about this time, and they took about 2 months to get back to me, with a very small reduction in my current rate. I called Whatcom Educators CU, and the manager got back to me in about 10 minutes. Now I have a much better mortgage rate with WECU. I pay my WSECU credit card early and always for over 4 years. They would not increase my limit (from $5000 to $6000) without a hard pull on my credit. This year, I had a fraudulent charge on this WSECU credit card. That in itself is a concern. I did not get any notice about it. I asked them to close my credit account. Apparently, I didn't communicate adequately, as the closed my card, but left the credit account open. I went into a branch to figure out how to get the account closed. They stated that closing a credit account (with zero balance) would be a detriment on my credit report. I closed it any way. As well, I locked my debit card with WSECU. I'm keeping WSECU as a secondary credit union. Thank you to the very professional and friendly staff at the Everett Branch. --Laura H., Everett

    Terrible communication and listening skills with minimal verbal contact…read more We applied for a HELOC loan, online and nobody contacted us to prepare us for what we will need to put our best application forward. They just ran our credit before contacting us and made us a counteroffer based solely on the minimal information in their application which never asked for savings or other assets. No one ever contacted us to ask for income information or assets until after they ran our credit. Our credit is 750+, our payment history is spotless, and our savings are greater than our debt. The agent was very dry and impersonal the few times we spoke with her (twice for less than 5 minutes) and we felt like we were just a number the entire time. She offered less than what we wanted, even though they valued our home at a much higher value than we expected, and never acknowledged anything we would communicate to her about our assets or savings. She would just email us for more information and never ask for our assets or personal savings information that would show our savings are larger than our debt, leading me to believe they do not take your assets or savings into account when calculating loans. Thereby never having a full picture of our net worth. Our entire experience felt impersonal and robotic. It almost felt like they never listened and gave us a "take it or leave it" offer without discussing or reviewing all of our assets. I couldn't help but feel they were being biased. If you want to deal with dry, unfriendly people who will make decisions from little information and not acknowledge anything you bring up, then WSECU is the place for you.

    KeyBank - banks - Updated May 2026

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