I'm from out of town and was pleasantly surprised to find a Chase Private Client location. I had…read morethree checks to deposit. I walked in, saw the line, heard a woman in broken English explaining how she was managing money for her son. She was having difficulty making herself understood. The teller has doing her job well, but the line wasn't moving. I was third in line and I caught the eye of the manager on duty, Bobby. He noticed I had a question and immediately came out from behind the counter to ask if he could assist me. I said I had three checks to deposit and asked if an ATM could accept mg checks without my having to fill out a deposit slip. He said yes, but repeated that it wouldn't be available for until the next business day. "So it's the one outside, to deposit checks?" I inquired. "Yes, but it won't be available until the next business day," Bobby repeated. "That's fine because I have $xx,xxx in the bank so that isn't going to be an issue." So, five stars for the manager coming out from around the corner to ask how he could help. This is the practice at the Bellevue Private Client location as well. Bobby looked at my home made mask, unwashed hair and jeans and assumed I was insolvent. I don't take that personally, it makes me smile.

an employee of this establishment tried to approach me in my car, when i gestured to them him to…read moreback away he became aggressive and angry, cussing at me, he then went into a neighboring business (i'm assuming on break) before returning into chase covering his face walking past my car again. photos can be provided if needed

The best credit union and financial institution in general that I've ever walked into. Sergei and…read moreMikayla both helped me and were very knowledgeable and friendly. They deserve a raise!! :)

Suzie M. went above and beyond today with me trying to figure out how to help me. Thanks Suzie M…read more for the extra mile this afternoon. I hope all B.E.C.U. employees are like you because if they are I see myself banking for a long time with you.

These guys have a nice vibe, similar to a credit union. They're a regular retail bank, from what I…read morecan see, rather than technically being structured as a member-owned CU, but that's just a guess on my part. and it doesn't keep them from presenting themselves as being as competitive and as local as a CU, in my opinion. I've had my last two mortgages here. They've always been super friendly and helpful throughout the process, from finding me rates, processing paperwork, and all that. I review this branch because I've come in here to deal with the deposit account that handles the payments each month. The staff and management are super nice, always ready with a greeting. They make sure you're aware of their different loan programs and whatnot without being obtrusive. They communicate with you over email in some cases, which is nice. Your 1SB account dovetails with other accounts you hold, though I don't think you can transfer money between them--but you can see balances from other accounts when you log in to your 1SB account, which sets you up well for managing budgets. There's only so much you can say about banks and financial institutions, but I'd ted to point these guys out as a solid counterpart to the nice stuff that CUs do.

Teller can't speak English. Misspellings on application. Cashier's check printer not working. Sort…read moreof like a third world country in there. BoA has really gone downhill.

I've been here a few times, and the wait time is always terrible unless you're in the teller line…read more I understand that they only have a few employees, and they're always busy. I've always had to wait for service, except for one time when they scheduled an appointment for me directly at the branch. The staff is very friendly and helpful, and they've always assisted me. Some documents I needed were difficult to obtain, but they helped me meet my deadlines. Overall, I'm happy with the experience, but I'm deducting a star for the long wait times.

Efficient, fast and clean place. The only thing I don't like about People's bank is that they don't…read moreallow transfers between the accounts .

Competence, efficiency and follow up, these are the traits I found with a Sergio Colon and Peoples…read moreBank mortgage group. Absolutely top notch service, alway kept me in the loop on status and closed early. I highly recommend

I recently opened a checking and savings with this branch and they were quick and very helpful…read more Victoria is great. She went over quite a bit of financial information and we set up a game plan to help me achieve my goals! The mobile app is easy and quick! Direct deposit and posting checks for deposit simple! I appreciate you ! Dana

Very slow service at this location! I've been at this…read morelocation and every time is taking forever!

I really appreciate the Excellent people who work at the Everett Branch (404- 128th St. SW). I…read moreapplied for a transferred mortgage last year about this time, and they took about 2 months to get back to me, with a very small reduction in my current rate. I called Whatcom Educators CU, and the manager got back to me in about 10 minutes. Now I have a much better mortgage rate with WECU. I pay my WSECU credit card early and always for over 4 years. They would not increase my limit (from $5000 to $6000) without a hard pull on my credit. This year, I had a fraudulent charge on this WSECU credit card. That in itself is a concern. I did not get any notice about it. I asked them to close my credit account. Apparently, I didn't communicate adequately, as the closed my card, but left the credit account open. I went into a branch to figure out how to get the account closed. They stated that closing a credit account (with zero balance) would be a detriment on my credit report. I closed it any way. As well, I locked my debit card with WSECU. I'm keeping WSECU as a secondary credit union. Thank you to the very professional and friendly staff at the Everett Branch. --Laura H., Everett

Terrible communication and listening skills with minimal verbal contact…read more We applied for a HELOC loan, online and nobody contacted us to prepare us for what we will need to put our best application forward. They just ran our credit before contacting us and made us a counteroffer based solely on the minimal information in their application which never asked for savings or other assets. No one ever contacted us to ask for income information or assets until after they ran our credit. Our credit is 750+, our payment history is spotless, and our savings are greater than our debt. The agent was very dry and impersonal the few times we spoke with her (twice for less than 5 minutes) and we felt like we were just a number the entire time. She offered less than what we wanted, even though they valued our home at a much higher value than we expected, and never acknowledged anything we would communicate to her about our assets or savings. She would just email us for more information and never ask for our assets or personal savings information that would show our savings are larger than our debt, leading me to believe they do not take your assets or savings into account when calculating loans. Thereby never having a full picture of our net worth. Our entire experience felt impersonal and robotic. It almost felt like they never listened and gave us a "take it or leave it" offer without discussing or reviewing all of our assets. I couldn't help but feel they were being biased. If you want to deal with dry, unfriendly people who will make decisions from little information and not acknowledge anything you bring up, then WSECU is the place for you.

I've only gone through the drive thru atm here. The location is nice, the grounds are clean, and…read morethe atm usually works with no issues.

Management has been very poor handling clients and workers. Be careful also working with the…read morecompany you have to work after your disability hits you and one mistake automatically gets you fired.

Bank of America is the only bank I bank at. My husband and i have several accounts with them. My…read morepersonal banker is Ginny. She always helpful and makes are banking experience easy and fun. This is the location I suggest going to. Thanks again Sincerely, Jada Baer

Excellent service! Very Curtis staff support supporting your needs. Went out of the way to support…read morecustomers. We got a safe deposit box was able to access promptly.