Beautiful job on a floral arrangement for a funeral. The colors were what we requested and the…read moreflowers were healthy . I would not hesitate to call them again.

I used this florist due to being close to the recipient. I live out of state, so I relied on Yelp…read moreto pick a florist in CT. I had an absolutely awful experience with this florist. I ordered off of THEIR website (not a third party, like Teleflora etc.) On their website I saw a beautiful ficus tree, which I ordered as a sympathy gift for a family member who lost their mother. "Same day delivery" was available, which I chose. My order was completed by 11:30 am, with confirmation of a delivery by "end of day." Their website stated they closed at 5pm. At 4:56 pm I received a voicemail from the owner, Erin, stating that the ficus tree wasn't available, and she couldn't deliver it until Tuesday. I ordered on a Thursday for SAME DAY DELIVERY, so this would mean FIVE DAYS LATER, they would receive their sympathy tree. The voicemail I received did not at any point express an apology or convey any type of remorse for the situation. I wish I could attach the voicemail here, as it was just unbelievable how callous it was. I called back, but they were closed. I called the following morning and spoke with Erin, the new owner. She just restated the same thing she said in the voicemail, again not acknowledging any regret on her part. I asked her why it was that she called 4 minutes before they closed to tell me it couldn't be delivered. She snapped "I have strep throat, I had just come in." I said "you didn't even offer an apology!" She sarcastically says to me "Oh, I'm soooo sorry." I asked if she thought it was ok that a same day delivery would be delivered 5 days later. She replied with, "how is Thurs-Tues 5 days?" I mean...did she have strep in her brain? Because that's 5 days! When I pointed out her being wrong, she then told me she didn't appreciate my sarcasm (I wish I was kidding). If this woman hadn't already charged my credit card, I would have simply hung up. There is so much more that transpired, but this review is already too long. Basically she told me she is very sick with her sore throat, the nursery is an hour away, she's a business owner for 25 years, blah blah blah. She said "What is it you want Ma'am?" I said "if the tree can't be delivered until 5 days, I think you should contact the recipient & apologize for the delay, as well as send a SMALL arrangement for the error." She immediately refused and said I was being completely unreasonable, and she "wasn't going to absorb a cost due to a plant not being available when I want it." Yes...she really said that. So now I had enough and demanded my credit card be credited back immediately. She said it would take 5-7 days. I went nutso at this point and told her it better be credited by the morning. She had the audacity to tell me "that's not how life works." I honestly thought I was gonna have a stroke at this point, as my blood pressure was boiling. Well...the credit was there the next day, so I guess that is how life works. Sorry this is so long, but I had a lot of venting to do. Reminder that this was a sympathy gift for a close family member, I didn't need this grief during that time. Stay far away... I ended the call with "I'm going to Yelp the @*#! out of you." She said "Have fun with that." I did Erin...I did.

Absolutely adorable! Have so many good gifts for birthdays, Christmas, and just to treat yourself…read more Staff was super helpful and had tried many products themselves. The prices were reasonable and some things, even if they were a little expensive, we're just too cute and unique not to get!

Feather And Bloom is a great local small business in Suffield! Not only are they a small business…read morethemselves they have small businesses within their store, allowing other vendors to come in and share their craft! Everybody there is so friendly and welcoming, and they do a lot for the community! The store itself is so cute and "homey". There is something for everybody there! Signs, candles, jewelry, honey, jams, you name it! Their flower arrangements are beautiful! If you are looking for a mid week pick me up, flowers for a friend or any special occasion, Feather And Bloom will exceed your expectations! Overall it is a great place for a one stop shop!

When my mother passed away, we received an arrangement someone ordered from Growth. It was so…read moreelegant. So the morning of the memorial I felt I needed one more arrangement- I walked in last minute and they were still able to accommodate me. My experience is they have great customer service.

Spent over $100 on flowers, including tip, and they spelled the recipients name wrong. All they had…read moreto was look at the instructions and the recipient address. Completely careless and it is obvious that they didn't bother to doublecheck their work. Won't be returning here for future orders. Sloppy, unprofessional, and repulsive.

Very pleased with the elegant white floral bouquet they did…read morefor a funeral/ wake event of a close family friend. It was ordered online and the process was easy And smooth. They delivered promptly with grace and simplicity.

Beautiful arrangement easily selected from Durocher's on line selection…read more Delivered exactly as promised....on time and in perfect condition.

I was lucky to find Dee's Floral Design leading up to my father's funeral service. The flowers were…read morebeautiful, and she added personal touches with colors and a banner after asking me questions over the phone about my dad. I was actually on the opposite coast when we spoke, but her friendliness and genuine care made me feel like we spoke in person. It actually prompted me to order another flower wreath for my mom. Bottom line, she cares....and it shows in her work quality and easy communication. I highly recommend her for all your flower needs.

I just received the most beautiful flowers from my niece for my birthday. They are magnificent.read more

We had KM Designs as the florist for our wedding this past weekend. Kathy was great to work with…read morefrom planning through the day of the wedding. She was always very responsive to our questions, and happy to accept out inputs of pictures of our vision for the flowers. The flower arrangements Kathy created were exactly what we were envisioning. I would definitely recommend KM Designs as a florist in the future.

From the owner: KM Designs provides personal attention to every detail to your wedding and event flowers.read more

Chocolates galore to choose from, gifts too. Their ice cream is delicious!…read more Purchased a selection of chocolates to be shipped out of state for Easter, and the process was simple and fast... and friendly! Tracker link provided will be comforting to ensure delivery! Recommend highly, you will not be disappointed!

We ordered $93 worth of "truffles" and assorted other chocolates and all of it was stale tasting…read more What a disappointment. The cheery cordials had sugar blooms inside.

This location never fails!! Always on point with all the products I order I love going into grab my…read morecomfort kale smoothie super delicious and they don't shy away from filling the cup!! Also the chocolate covered strawberries cup is the best. everything is always fresh and yummy and the service is fantastic!! Samantha was so sweet and kind and so helpful had a big smile on her face it was refreshing to have such great customer service thank you I will continue to be a customer here

Amazing customer service super fresh fruit and good pricing...designs available for…read morebirthdays,anniversaries,holidays,special events and etc...stop by and ask for Samantha,Sadie or Shea they are wonderful.

Ordering was easy, prices were reasonable, and the arrangement my mom received was beautiful and…read morejust like it appeared on the website. Will definitely use them again.

Misspells simple words on cards without checking to the point it was impossible to decipher who it…read morewas from. When trying to explain that this was sentimental and for a deceased loved one and provide some useful feedback for spell checking going forward kept talking over us on the phone. Very rude, dismissive, and defensive for a conversation that was already extremely hard and sensitive to have. I would go elsewhere if you want coherent messages on your flowers as well as decent customer service