DO NOT RECOMMEND!!!…read more If you love cars you'll be interested in this post! Just bought a 2024 Z06 corvette. Then the engine light comes on. Called OnStar they said bring it in right away there is 3 levels on the emergency scale mine was level 3 RED. So I bring it to my assigned appointment, without my knowledge they changed it to the next day. I asked the front desk. VERY RUDE elder man can I keep it here? It's brand new I don't want to drive it. He then barks at me saying NO the lot is full I don't know who made your appointment we won't be looking at it until at least next week. This man not only treated me as if I booked myself I . He had zero respect zero costumer service. I will NEVER bring my business here. This isn't the first corvette I have owned and brought to them. This also isn't the first run in o have had with their bad costumer service. Not to mention they acted as if I didn't have an appointment to begin with until I shown the lady the reminder text. RUDE!! In the end it was a computer glitch that just needed to be fixed, took 2 minutes and the other GMC dealership did it. Thank you Murray GMC Penticton.

We had been looking for a vehicle for months and went to Bannister to look last fall. What we…read morethough we wanted was unsuitable for our needs. We looked at some different vehicles, but couldn't find one at the time. There was NO pressure and we determined that if we were still looking in the spring, we would see what they had. We found the perfect vehicle for us - again with absolutely NO PRESSURE from the salesman. They treated us very well, allowed us to take the vehicle for a couple of hours even. Not like the dealerships down the road that only wanted to take you around the block. I would recommend them if you are looking. Good and fair price as well.

We have owned 3 Subarus. Currently, we have a 2017 Subaru Forester Turbo which has behaved very…read morewell (except for one quirk) since we bought it new. However, we are not happy with the service desk personnel. Periodically, the ignition key stuck and refused to come out which has proven both frustrating and scary. Over the past 4 years we had the car in 3 times with the problem only to be sluffed off by a service desk person. Recently, the key got stuck in the ignition tumbler at least 6 times in one weekend - the problem was accelerating. We went to the dealership and demanded something be done about it. Fortunately, a visiting partsman from their sister dealership heard us and said there is a warranty covering the problem - apparently unknown to our local service persons. Frustrations were compounded when we took the car in for the parts replacement - and wound up having to leave the car in the dealership for 3 days awaiting a part. We have learned to avoid the Penticton Subaru service department. Also, unlike another dealership we use for another brand of car, the Subaru dealership seems to keep no records of our service history. This has proven annoying when booking maintenance and learning we were due for major servicing but had been booked only for basic servicing and told we would have to return to have the major servicing completed. It's a haywire outfit!

Was looking at a special edition in the lot for a couple month…read more Was ready to take a serious look at it today and walking in to the dealership was very sad The sales manager was un able to get his butt of the chair after a please and thank you to get me a sales guy. He was elder and a bit confused of the price etc. On the car. Never at one point did they get the keys and opened it up or showed any Interest in a sale To bad for them as they just lost a sale on a new car because the sales manager felt it was unnecessary to show a girl a car

DO NOT BUY FRO THESE GUYS!!!! Stay Away. These guys are…read moremanipulative. Zero stars. Just bought an Elantra, which sticker price was 23k. Only after looking at my loan account did I discover they charged 36k.

I had an extremely negative experience with Penticton Hyundai after paying over $9000 for an engine…read morerebuild on my Hyundai Accent in July 2025. I trusted the dealership to return my car in safe, reliable condition. Instead, I was left with an unsafe, undriveable vehicle and zero accountability and integrity from this dealership. Within weeks of the rebuild, the car continued to idle poorly and eventually became undriveable. I brought the car back in to Penticton Hyundai to have them look at it and was assured everything was fine. Fast forward two weeks and the car again idles roughly and becomes undriveable on the first day of school (I am a Kindergarten Teacher), needing to be towed into the closest dealership, Langley Hyundai. When I had it inspected at Langley Hyundai, I was told that all four fuel injectors had failed. Shockingly, I later discovered that Penticton Hyundai had reused the old, compromised injectors from my damaged engine in the new engine instead of replacing them. This was never disclosed to me, and when questioned, I was told it was "company policy" by the service department. There was no further attempt to help me at this point. My car has now been in the Langley Hyundai service department for more than two weeks while I have tried tirelessly to resolve this issue. Langley Hyundai needs to replace all four fuel injectors which will come at an additional cost of $1200-$1500 dollars, including labour. I have reached out to senior members of the Penticton Hyundai Team in an attempt to resolve this issue. They told me that Lordco should take responsibility and pay for the new fuel injectors and labour. I was told this had been arranged with Lordco on my behalf. However, when I followed up directly with Lordco, I was told no such call had ever been made and they had no knowledge of the situation. Hyundai has been unable to tell me what inspections or tests were performed on the old injectors before they were reused, nor could they provide any written evidence of testing. Multiple professionals, including staff at Lordco and an independent mechanic, were shocked these injectors were reused at all. Because of this negligence, the new engine may have been compromised and could have suffered additional damage. Now, I am being forced to pay again for new injectors and labour -- on top of the $9000 I already spent. To make matters worse, my repeated calls, emails, and texts to senior personnel at Penticton Hyundai are now going unreturned. As an elementary school teacher, I rely on my car for work and to care for my elderly father, and this has created enormous financial and personal stress. Hyundai should be covering these costs, not me. This experience raises serious questions for all customers: * Why are compromised parts being reused without disclosure? * What accountability and quality standards does Hyundai enforce at its dealerships? * How many other customers may be unknowingly driving unsafe vehicles? I cannot recommend Penticton Hyundai to anyone. Their lack of transparency, accountability, and customer support has been deeply disappointing and has left me with nothing but stress and financial loss. Like most Canadians these days, I am feeling the financial pressures in this economy and am tired of feeling taken advantage of.

I wish I had read these reviews before dealing with these people. We dealt with three employees:…read moreGeneral Sales Manager, Morris Lubinich; Sales Manager; Cam Collins; and Salesperson, Mike Eaton. While dealing with Mike we saw a particular model that looked attractive. There were apparently two of these vehicles en route from Calgary. However, Mike noted that the "stickers" on both vehicles indicated they had already been promised to other customers. In fact, the info sheets on both vehicles indicated that they were "Special Order" and both came with a host of pre-ordered additional options. But the Sales Manager, Cam Collins who was nearby "went to check" and discovered that the vehicles were both mis-labelled and were available. During a break in our negotiations, my wife mentioned to me that she didn't trust Cam Collins. She had a suspicion that he was lying about the vehicles being magically "available". I dismissed her observation as I couldn't see why anyone would do such a thing. So the negotiations proceeded. I had a used truck that I wanted to get rid of and asked if they would consider making an offer. Collins explained that they simply put the vehicle up for auction and we would be free to either accept or refuse the offer. However, they would have to view the truck first. As well, to ensure that the new vehicle would be held for us, they would require a $1,000 deposit. I explained that I didn't have the used truck with me (we drove our primary vehicle) and that I would return in the next few days, they could view the truck and I would put the deposit down at that time. The alternative was that I could put the deposit down immediately but only after they gave me a "bottom line" price for the new vehicle not including the trade. We got the "bottom line" price and we returned with the used truck a few days later. Mike Eaton took a few pictures and the General Sales Manager, Morris Lubinich drove it around the lot. Lubinich explained that this truck wouldn't have a lot of value since it was so old (26 years). I told him I didn't really care. I just wanted it off my hands and didn't want to bother selling it privately. Ultimately and rather apologetically, they let us know the price we could expect for the used truck ... it was about what we expected (in truth, about half of what the lowest estimated price for this used vehicle in Canada). Not a problem. One of the vehicles from Calgary was there on the lot, but when we asked about it, we were told it had been sold and the purchaser was picking it up that day. But not to worry, the other new vehicle was to be delivered to the dealer either that afternoon or evening, and that one was to be ours. They explained that they had routine things to do with the vehicle, as well as what processes we would have to go through for licensing, insuring, etc. We were told it could get it the next day. Done deal? Nope. The next day, Sales Manager Cam Collins called us and said that he had made a mistake and the new vehicle had already been promised to somebody else. There is little doubt in my mind that both General Sales Manager, Morris Lubinich and Sales Manager, Cam Collins knew at least that there was a previous commitment on the vehicles we were looking at. And for whatever reasons we were deliberately misled by these two. As for Salesperson Mike Eaton, there's no blame on him. We believe he got sucked in too. At least, we hope he wasn't aware of the real situation.

i have a burned out headlight and I had purchased this truck in April from Skaha Ford -good…read moreservice from salesperson but when I needed service it would take 8 days to fit me in as they were busy with tires so a call was made to Auto Pro who also said we are very busy but we will squeeze you in - imagine that! So I gave Skaha (BannisterFord) a1 star, even though Ford recommended that I call GM dealer.

Service department is 10/10 service & always willing to help! Ive been a long time customer and…read moreMyron & Randy especially have ample experience and knowledge. Lee in the shop is also a friendly hands on helper! I would recommend this service department anytime.

Thank you Kal and the guys at Parker's! I was stuck in Penticton when my Dodge Ram 1500 fuel pump…read moredecided to stop working over the New Years weekend. Kal and his crew got me a new fuel pump and got it installed right away to get me on the road back to Calgary on the same day I had the truck towed into the dealership. Thanks to Kal all the guys at Parker's you really saved me. Kevin Manias

AN AMAZING FIND! A USED CAR DEALERSHIP WITH INTERGRITY AND…read moreHEART!! This dealership is one of a kind. 100% of the PROFITS earned after their overhead is DONATED TO CHARITY. Not only do they give to charity but they also give to their customers. They price their inventory pretty much at cost. They're not trying to inflate prices to pad their own pockets. Another thing that places them above their competitors is that they have every vehicle fully serviced before placing it for sale. They also attempt to make any repairs that are recommended at the time of servicing, such as, brake, belt replacement, wheel alignment, fluid flushes etc. They are honest with their customers and try to be accommodating to every customer as well. They leave you feeling confident about your purchase. Charity Auto Center is owned and solely operated by one man named Garry McDonald. Check out their website to read their mission statement and to view complete inventory as well. Even if you're not ib the market to buy a vehicle, I'd still recommend checking out the website. Garry McDonald is truly inspirational and a delight to do business with. From the moment I made contact with Garry I got a sense of how much he truly cares about his business and its purpose. The only two minor downsides I found was that because Garry is the only employee when I first arrived to his lot midday he was not there and the office was locked with a sign with his cell number ssking customers to call if assistance was needed. When I called him it took him approximately 15 minutes to return (the same amount of time he told me he'd be when I called) With all the great deals, I had no qualms about waiting as I'm sure most customers don't either. The second minor grievance is the stqndard $135 processing fee for all purchases he charges above and beyond the purchase price. But knowing that he's not trying to scam you out of money and that it potentially could be going to a good cause having to pay the additional fee wasn't as hard to swallow. For the record, I only came in contact with Charity Auto Center and Garry McDonald yesterday and they've already gotten my devoted business.

Terrible service. Never again. I had a flat tire and called to schedule an appointment. I was…read moreadvised just to bring it in- no appointment required. I brought it in and the service attendant asked me if I had an appointment. Same chap I spoke with originally. I told him I did not and he advised I would have to bring it in another day. After explaining to him that I was told an appointment was not necessary, he agreed they would look at it right away. After waiting for 2 hours in the dealership, I inquired about how much longer it would take. They hadn't even looked at my vehicle. I just asked for my keys and left. No apology or any rationale. I called the service manager who was less than helpful but at least she was polite. Not a great experience.

We needed a special order part for an old truck. Ordered it at the beginning of October. Paid up…read morefront as they require that for special orders. Would told it would be overnight shipping. Few days later, stopped in. Nothing. Next week, stopped in, nothing. No call with a status update. Next week, stopped in, nothing. Again, no proactive communication about the delay. Next week, stopped in, nothing. Told they'll give us a great deal on it since it was taking so long. Finally it arrived over four weeks later. Go in to pick it up. Asked for our invoice to show proof of purchase. FOR THE SPECIAL ORDER PART THAT THEY REQUIRE UPFRONT PAYMENT FOR WHEN THEY ORDER IT. Had to go back home and dig it up. Brought invoice back. Asked for the previously offered discount. "Oh, we'll catch you next time." There will not be a next time.

Alfonso and KC helped us a lot through the stressful time of searching for a new vehicle. Thanks…read moreagain! Jonathan and Liliane

the previous management sucked- My engine failed and after…read moretelling me to come in, wouldn't see me. too busy. I had to have a car, look after a disabled brother, so took it elsewhere. the engine blew, no car. it sat for a year as junk but then my Kia serial #was recalled. The new Service management at Bannister Kia was amazing. she received a new motor fully paid for b Kia Canada. Due to it sitting it did cost me more to fix other issues but Kelly went out of her way to make he bannister experience 100%. Polite, intelligent and caring.