Reasonably priced wheels with good service in the heart of Brooklyn. In 2021 I got a compact car…read morefor $400 for the week, plus $80 or so in state and local tax. They have fast turnaround especially compared to the chains in the area. One note, my rental only included 150 free miles with additional being $0.30 per mile. Still works out cheaper than most chains unless you're going on a crazy long trip, and you won't wait in a crazy line.

Loved these guys. moved out of immediate area few years ago, and miss using them. The prices are…read morealways right and Mark is super friendly. If you live in Park Slope or Gowanus, You should Speed to Speedy!

I take a car on rental but car dont clean bad smell I can't prefer anyone stay away for bookingsread more

I had an absolutely flawless experience with a cargo van obtained for the day through C.C. Rental…read more The most difficult part of the transaction was walking upstairs to the office tp take care of the paperwork. From the initial phone call to make a reservation to the drop off, everyone was friendly and helpful. The vehicle itself was quite nice by the usual truck rental standards, and included EZ Pass, which was very convenient for my brief trip to South Jersey. Tolls are billed to your credit card with an additional charge of $1.50 per instance; this is fine on the Turnpike, but might feel a little burdensome on a long Parkway trip. No hidden costs, no nonsense, and frankly quite inexpensive when compared to my expectations. There is no question whatsoever whom I will be contacting for this type of rental moving forward.

5 stars for great location - super easy getting to and from Manhattan. Make reservations online to…read moremake sure they have the size truck you want. And most importantly, avoid picking up a truck on weekends at 10am as you'll find a long line of people. Having said that, for the amount of traffic that goes through here for Uhaul, it's amazing how fast service is. You can leave your car at the station (finding space can be a challenge though). And for less than $50, I've never had such a cheap 4 hour moving solution.

Stopped by here in 2026, and they are full of U-Haul trucks blocking the entry to the gas station…read more Not 100% sure but maybe they moved all to just rentals without the gas station?

Going into the rental, I prepared myself for the worst experience of a lifetime, but for all of the…read moreinconveniences I suffered, I was compensated, so in the end, I suppose I got what I paid for. First off, Penske starts off with higher rates, but is the only company where you can negotiate (price matching) and that gives discounts such as Triple A discounts over the phone. Budget and U-Haul do not offer this, so Penske will probably always come out to the cheapest. Also, Penske gives you unlimited miles, so you don't have to worry about accidentally taking detours. But here's where the bad stuff happened: 1. The only way that Penske would have been price-competitive was with the Triple A discount. I personally did not have a card, but I am covered under my family's plan. I didn't know if this was going to cut it, however, so I called Penske to make sure. The person on the phone said it would be ok to bring my dad's card, as long as we had road-side assistance. But the person at Chelsea rental said that I had to have the card under my name so that she could swipe it. So she did not apply this insurance. 2. Chelsea Rental, the contractor that houses Penske, did not check the back of the truck before we drove it away. So I drove the truck all the way back to the UWS. Only to open it up and discover a bunch of crap in the back. There were about 20 dollies, and hundreds of pounds of packaging material. So I had to drive it all the way back to Chelsea and have them take it all out. This delayed the trip by about an hour and a half. Here are the redeeming things: 1. The Penske truck we got was brand new. This probably meant the gas mileage was pretty good. compared to other older trucks of the same size. 2. They compensated me for the "bad stuff" and refunded $75 dollars off of the total rental. Other things to know driving to Boston: You can make it on a full tank of gas. You will just need to fill it up right before you turn it in, and it will be about $60 dollars in gas money. I opted for the $50 dollar insurance, but I really did not need it. Waze will tell you a way to get there that is shortest, but keep on I-95 as you exit New York, as this is the road without little tunnels that will scrape the top of your truck off. Once you get into CT, you can take 84 to 91 (or 91 to 84 or something like that... (go through Hartford)

I rented from the Penske on 449 10th Ave, which I can't find in the search results…read more These guys are fantastic. I don't want to blow up the spot of the guy who helped me out, but lets just say I got a bit of leeway on some things. On top of the friendly and generous attitude, I got a brand-spanking new truck with no damage and an honest fuel gauge. Speaking of dishonest fuel gauges, Chelsea U-Haul can suck it. Not having a hellish rental experience was an extremely refreshing change, and having a great rental experience was a complete surprise.

U-Haul is bad but this place is the worst. I've had to come…read morehere multiple times over the course of the past few years, whether it's for personal matters or picking up vans for film sets. And every time I have to come here, I dread it because I know what experience awaits me, and that experience consist of waiting multiple hours to get my van because you have to check in through the app and their app doesn't fucking work and no one who works there knows how to help. Last time I went, I needed three phone numbers of people for them to call to verify my identity so me and my friends spent 30 minutes outside answering phone calls from U-Haul pretending to be different people (a great chance to use my Nathan Lane impression) If you could afford it, just go to cc rentals U haul is a waste of fucking time and money.

This was an okay experience overall. I had a reservation for a truck rental for a student film, and…read morethe checkout process itself was pretty smooth -- I was able to do most of it on my phone. There was a line when I arrived, but the employee working did a great job moving through everyone efficiently. There was some confusion with their internal hand‑off process, which was frustrating and slowed things down, but eventually I got my truck. The vehicle was clean and ran smoothly. The only downside was that the lock on the back was broken, so I had to buy my own -- hopefully that's been replaced by now. The return process, however, was super easy. I just dropped the truck off and left, and my final bill came through shortly after. Overall, a decent experience with a few bumps.

The price increases every 9 months is was bit much. My unit went from $360 to $540 in less than…read more1.5 years. I had to move out.

Jer'myah was great! Very friendly and professional service! So grateful for their helpread more

Great customer service - Gloria always goes above and beyond to meet our rental needs…read more Glory- as always, thank you!!

They were so pleasant and easy to work with. I haven't rented a car in years maybe last time in…read moreBermuda. My daughter was coming in from California and needed one since I use the only one we have. They delivered and picked up a new Nissan. Yes it is extra to do this but well worth it. The price for a week I thought was fair. Would highly recommend them

We were scammed out of $59- BEWARE!…read more We rented a van from the Bensonhurst location, for a move just across town. After returning the van, we arrived home and I was able to view my receipt that had been emailed to me. I was surprised to see that they had charged me for almost 45 miles. As suggested by U-Haul, I had taken a photo of the odometer that morning, before we left the lot. The photo I initially took showed a higher starting mileage than claimed by the U-Haul receipt. According to my odometer photo and the ending mileage, we had only traveled around 11 miles, not the nearly 45 miles that they charged us for. The woman helping us that morning was very nice, so I called to tell her that their mileage calculation was inaccurate. I thought that she would be able to resolve the issue, especially since we had a time-stamped photo of the odometer, taken before we left the lot. Instead, she told me that she had sent a link via text for us to upload the photos showing the condition of the van and the odometer, before we left the lot. She said that uploading the photos before we left would have been the only way to prove my claim. There was no such text on either of our phones, and we were never informed that we were supposed to upload photos anywhere. We were only advised to take photos, which we did. If a franchise does not make enough money renting vehicles, they should increase the fees, not cheat their customers. I would have happily paid the $59, if it was an honest charge. Customers should be aware that they are scammers.

This is the worse place to rent anything. Incompetent workers that do not answer the phone and…read morethey're on their cell phones doing nothing and you would think that the company would do something about it since they already got bad reviews.

Update to my review. Still feel the same way about U-Haul Corporate who made the decision to cut…read morecosts by mandating customers and staff use the online check in/check out rental truck clusterf$ck, however, management at this location seems to have figured out how to lessen the pain. After vowing to never rent from U-Haul again, circumstances were such that I had to give them another go. Tip #1: DO NOT pick up OR return your rental truck after business hours. Call the location to make sure you know when staff is there and when staff leaves on the day you are picking up and returning your rental. This way someone can assist you when the online process crashes and doesn't work, which ALWAYS happens. I made sure to pick up my rental at 9am on a Sunday. SELMA was there and using an iPad, she assisted everyone on the cue, entering in their information so that they could pick up their rental truck with relative ease. SELMA was amazing!!!!! I was in and out in about 10 minutes and I didn't feel like crying. I just returned my rental vehicle today, Tuesday and arrived at 9:30 AM. I had my Uhaul rental order cued up on my iPhone ready to drop off and go through scan-click-scan-take photos-upload-app crash hell, but instead, staff member KAVON greeted me and said he'd be responsible for check out, and that I didn't have to go through the app nightmare. He asked me how the rental vehicle was during my move, and he confirmed how much I was going to be charged which matched the estimated cost of the rental I received when I booked the truck. Tip #2: It was still my responsibility to take photos of the rental after check in to be able to drive off the property and was subjected to having to use their online system. Sadness. As always, it crashed on me after I had taken and uploaded pics, but the second time it worked. I MOSTLY check "dispute" and upload if the there is even a tiny scratch on passenger side, front, back, roof, interior, etc. I rarely check on "accept". Since I returned during open business hours, KAVON took over the check out and examined the rental upon return and did not find any "damage" that wasn't already there so I was free to go. I hope these tips are helpful. Godspeed to you all!

Can you give negative stars? Customer service is atrocious. My last U-Haul had a broken passenger…read moreseatbelt. They literally let us drive off with no seatbelt for the passenger.