1. Penny Promotions

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Seal Beach, CA

Penny Promotions

5.0 (7 reviews)
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FedEx Office Print & Ship Center - CALLIOPE loves the park 9 most Sept 2023

FedEx Office Print & Ship Center

(140 reviews)

AMAZING EXPERIENCE ASK FOR VANESSA! I just had to share what…read morean FANTASTIC experience I had at the FedEx location! From the moment you walk in, you are welcomed with a gracious "hello" whether you need printing, computers, copying, help creating something, or you are like me and have a million, "OK, but how do I do this"? they have it all. And then there's Vanessa! She patiently put up with my MANY questions and was absolutely wonderful. She was professional, KNOWLEDGEABLE, AND TOOK THE TIME TO EXPLAIN THE DIFFERENCE SERVICES AND COST WITHOUT EVER MAKING ME FEEL RUSHED. HER VIBE WAS SO CALM AND CHILL, WHICH WAS EXACTLY WHAT I NEEDED WHILE I WAS STRESSING OVER GETTING MY CREATIONS JUST RIGHT! The store was clean, comfortable and wonderfully air-conditioned (which deserves its own star in my opinion), but the customer service is what really showed out for me!! Vanessa is generally kind, and the world could use a whole lot more Vanessa's in it stop by, you just might walk in stressed like I did, and leave happy

Amazing Experience -- Ask for Vanessa! I just have to share…read morewhat an amazing experience I had at this FedEx location! From the moment you walk in, you're welcomed with a gracious "Hello!" Whether you need printing, computers, copying, help creating something, or you're like me and have a million "Okay, but how do I do THIS?" questions -- they have it all. And then there's Vanessa! She patiently put up with my MANY questions and was absolutely wonderful. She was professional, knowledgeable, and took the time to explain the different services and costs without ever making me feel rushed. Her vibe was so calm and chill, which was exactly what I needed while I was stressing over getting my creations just right! The store was clean, comfortable, and wonderfully air-conditioned (which deserves its own star! ), but the customer service is what really stood out. Vanessa is genuinely kind, and the world could use a whole lot more Vanessas in it. Stop by -- you just might walk in stressed like I did and leave HAPPY!

Staples

Staples

(98 reviews)

I went to the staples by Cerritos college to print a few certificates on card stock. 3 employees…read morebehind the counter, one of theme taking orders and no jobs running on any machine. they told me it would be 2.5 days to get 3 certificates printed. When I asked the female if it was possible to get my cert printed earlier, a taller male employee butted in and aggressively told me I had to wait like the other customers, that they had large jobs ahead of me... noting nothing was running, no jobs were being printed while I stood there. I drove over to Staples Seal Beach and met "OWEN". This young man "Owen" was working by himself, running three jobs at the same time, packaging, taking orders and helping people with printing questions. Owen was literally running between the printers, hustling to keep jobs going. He paused and quickly asked me what I needed, advising that the store was closing in 30 min. I told him I needed a quick print of certificates. OWEN jumped on it right away. telling me it should be picked up tomorrow but he would fit it in between jobs "right now". Owen packaged up the job he was working on on the printer and set my cardstock in, then completed my job perfectly. On the way out, I stopped to tell the female mgr of my experience. She simply stated, "yes, he has definitely made quite a few people happy tonight..." 3 confused employees doing "nothing" but making excuses why they can't get the work done, versus, one "OWEN" doing the job of 3 people, making no excuses whatsoever, and killing it! Great job OWEN! Staples at Cerritos College can definitely take some pointers from you and your Seal Beach store.

Train your so called 'Managers' better. This goes straight to the unprofessionalism of Julio and…read morethe experience with him regarding an Amazon package today. He was extremely rude and unprofessional. Word of advice, Learn to speak to customers. Half of your job is customer service and you failed at that. I'm going to make sure your district manager hears about this experience because you don't deserve the title of 'Manager'. Everyone else that works there have been great, you are a disgrace of the hard workers that deserve the title over you.

Penny Promotions - marketing - Updated October 2026

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