David Hargraves ghosted me after we set up a time for a septic inspection. He gave me a price, we…read moreset a date and time, then he never showed up. He has not replied to my further emails. I wouldn't recommend him for any work if your time is valuable.

Dave was very professional and clean and efficient! He gave recommendations but focused on the…read morerequested service. Very pleasant and good value.

We had a fresh‑water supply line start leaking again late tonight, and it was a stressful…read moresituation. We called Option One Plumbing, and they sent Logan out right away. He was absolutely wonderful -- fast, friendly, and incredibly knowledgeable. Logan immediately found the problem and explained exactly why it happened. He told us the supply hose that failed was an old style from the 1980s that is now outlawed because it's known for bursting. He replaced it with a safe, modern line and showed us what to watch for to prevent future issues. His calm, clear explanations were such a relief in the middle of a late‑night emergency. I honestly don't think I could have slept tonight with that water leaking, and Logan truly saved the day. Excellent service, fair, and professional. We are so grateful and highly recommend Option One Plumbing -- especially Logan! Vincent and Danny from Option One Plumbing were outstanding. They arrived quickly, assessed the situation with confidence, and worked together seamlessly to resolve a stressful plumbing issue in my home. They explained everything clearly, treated my home with respect, and carried themselves with professionalism and kindness from start to finish. Their calm, steady manner made a difficult situation so much easier. I am truly grateful for their excellent service and highly recommend them.

This company replaced a faucet for my outdoor sprinkler system, and charged me $1400. It was late…read moreJanuary so I didn't open the faucet until several months later. I found the new faucet was leaking when I first opened it. So I reached out to them to ask them to fix it. However they refused to do anything and insisted that the leaking was because of the frozen weather. Don't use this company's services, in case you meet the same situation as mine.

I wanted my ducts cleaned and research a few companies! I concluded on Pure Flow Plumbing. I am…read moresuper happy that I did! They did a great job, arriving on time, keeping me posted on the work and the technician who came to do the work was the best! I highly recommend this company for duct cleaning! Quite honestly I have to believe they perform all their services in a high quality manner!

How fantastic this company is! The first time I used Pure Flow Plumbing was a pipe on my swimming…read morepool that was leaking. Kenzie answered the phone and Michael, the technician, called and was on his way. I was quoted a reasonable price and Michael did a great job repairing. He was so thorough and professional, that I decided to put his name in my phone. Two weeks later, my husband found water near the corner of our home. Oh no, a shooting pipe burst. Called in the evening when we found it and Michael was at my home before dark. My house could have been ruined if it were not for Michael. The afterhours price was very reasonable. Michael even helped me to find a water damage company. I wish there were more Michaels and Pure Flow Plumbing Companies in the world. Thanks for being the best!!!!!

Had a handyman do some work on our pipes/disposal-he did not solve our problem. Wife then reached…read moreout to Option One, they came the same day. Plumber was friendly and I felt like he knew what he was doing. He quoted me, fixed the problem, charged me the quoted price. Told me some helpful things. Should have just called a plumber in the first place. He asked if I had any other issues he could look at, and provided me a quote on another project I'd been thinking about.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

I needed to have the bulb to my air scrubber replaced. Andy was very nice and professional…read more Fortunately, the bulb was under warranty! The bulb was replaced and he also checked the ductwork work. I have used Morris Jenkins for a lot of projects over the last few years and highly recommend them!

The commercials are fantastic…read more In-person personnel, no so much. Rude and unprofessional. Cannot recommend.

Response time was Fantastic to get to our Office. James & Jason were fabulous. Prices were so much…read morebetter than expected! Would definitely recommend.

Awesome staff and service with quick/prompt response time! As a homeowner I'm definitely relying on…read morePlumbKrazy moving forward!

Great service, friendly employees that accomplished a tough job! They troubleshoot the issue and…read moreworked hard to fix the problem and make sure we were satisfied!

Nick and Garrison showed up on time with a positive smile. I had their service for my Bathroom…read moreclog. Their service is reasonable, affordable and informative of how job will be done.They did great job!. Also, It's a good feeling to spend our money and encourage new generation who is working hard to thrive for their business.