I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

I wanted my ducts cleaned and research a few companies! I concluded on Pure Flow Plumbing. I am…read moresuper happy that I did! They did a great job, arriving on time, keeping me posted on the work and the technician who came to do the work was the best! I highly recommend this company for duct cleaning! Quite honestly I have to believe they perform all their services in a high quality manner!

How fantastic this company is! The first time I used Pure Flow Plumbing was a pipe on my swimming…read morepool that was leaking. Kenzie answered the phone and Michael, the technician, called and was on his way. I was quoted a reasonable price and Michael did a great job repairing. He was so thorough and professional, that I decided to put his name in my phone. Two weeks later, my husband found water near the corner of our home. Oh no, a shooting pipe burst. Called in the evening when we found it and Michael was at my home before dark. My house could have been ruined if it were not for Michael. The afterhours price was very reasonable. Michael even helped me to find a water damage company. I wish there were more Michaels and Pure Flow Plumbing Companies in the world. Thanks for being the best!!!!!

Brayden quickly diagnosed and fixed my problem! I recommend using Running With Tools over any other…read morecompany in this area for plumbing. Awesome!

From the owner: "Need a superhero to save your home? Look no further! We may not wear capes, but we do carry…read morehammers, screwdrivers, and a can-do attitude. We're here to fix your every woe, from squeaky doors to clogged sinks. We'll even fight off the occasional spider if you ask nicely. Our secret power? A knack for making you laugh even while we're elbow-deep in your plumbing. Trust us, we're the handyman you never knew you needed!"

I had a good experience with Ingrams Quality Septic Services. They were very responsive to my calls…read moreand showed up when I needed them, which I really appreciated. It can be hard to find companies that communicate well and follow through, and they did both. They handled the issue professionally and made sure the job was taken care of. Overall, I would recommend them if you need septic service and want a company that responds and shows up as promised.

When our septic tank filled up (rarely an expected situation), we called the only two places open…read moreat 7:00 AM and Ingrams Quality Services said they could be there in a few hours. They were true to their word and rescued our house from what might have been a stinky situation. Thank you, Shaun, and your fantastic helper.

David Hargraves ghosted me after we set up a time for a septic inspection. He gave me a price, we…read moreset a date and time, then he never showed up. He has not replied to my further emails. I wouldn't recommend him for any work if your time is valuable.

Dave was very professional and clean and efficient! He gave recommendations but focused on the…read morerequested service. Very pleasant and good value.

My previous contractor was great at demolishing our house, but not very good at putting anything…read moreback together. Once they got my money, finishing wasn't their concern, so I have to hire each trade by their specialties. I called American Plumbing Service on Tuesday and they came the following day to give me an estimate. What really surprised us was that they were ready to start on Wednesday after the estimate. Jack and Casey are did more work in one day than the previous crews from the general contractor did in two months before disappearing with my money. I seriously doubt that we will ever call any other plumber again.