Customer service sucks manger gives hard time to return any items even if you have a receiptread more

I stopped in not too long ago to pick up some parts for my daughter's car. The guy working the…read moreregister was very nice and helpful, not to mention patient! He figured out what we needed and lo and behold, we actually went home with all the right stuff!

so I got to Napa on Ridge Road 10 minutes after four on a Saturday one employee is out smoking a…read morecigarette the other is inside ringing somebody up and talking and I am here to do a debit card return warring someone's truck to get down here which is inconvenient for me to do so the smoking employee assures me that the registers are closed even though he later said he still had to close out on top of the other guy inside ringing somebody up. i'm here to do a return from a part that I called here yesterday for and they got from another store and got me the wrong part which I found out after I got here yesterday but decided maybe I could make it work I was in a jam and the dudes at this Napa ringing somebody up 10 minutes after they close can't help me and I'm here because they got the wrong part to begin with so now I get to drive a half an hour back home with that wasted hour for nothing still don't have the correct part so I will be borrowing a truck again to get back here tomorrow. Let me tell you what the two guys working chose not to let me do my return even though they were still at work which not only shows you that type of individuals at least a couple of them working here but it's alsoSociety overall which is sad . Don't even remind me about the smoker dude that when I walked up to the glass door when the guy in there it was still checking out to be like are you sure you can't help me and he like throws his arms up and gets all huffy puffyWho even uses yelp anyway

The best mechanics ever and the nicest guys and staff to do business with. When I worked at…read moreCongoleum Corporation manufacturing company they would service my car and made sure it was done before my shift was over. Thank you for your service,?

Of course I waited 'till the last minute to get my car inspected. I called 1st and the women I…read morespoke with gave me excellent customer service explaining no appointments, 1st come 1st served, very busy at the end of the month in the AM, afternoons are less busy. I went yesterday afternoon and they took me right away! Very impressed. Friendly, honest service. Will do business with again and will highly recommend!

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

Bad business, over charging customers for used parts Is ridiculous. Don't waste your time! 0 star…read moreby the way.

Brandywine Auto always has my parts at the best prices. Check out their brake rotors which are…read morecoated with rust proof zinc coating and better priced than Auto Zone!

Great experience, had trouble with a brand new alternator and the guys stuck with me and got me a…read morenew one. Courteous, reasonable and competent staff.

Dan at FS Moto is the MAN!…read more He helped me out when I needed some suggestions on my Supra for COP setup and FFIM. Very knowledgeable and really nice guy! Talked to him through email and phone with ease, no hesitation to inform me on any detail I might want to know about. Great service, and great products! A+ in my books.

The owner Dan of First State Motorsports took my older 99 Dodge Ram Truck & performed some true…read moreQUALITY workmanship repairs..... his attention to detail, explanation of the work/repairs performed, suggestions for future work & overall professionalism were refreshing in a trade which usually promotes shoddy workmanship & excessive charges!!! Thank You Dan & First State Motorsports.....

Came in because I crossed, threaded the receptacle for the spark plug. I didn't trust myself to…read morerepair it. Understand that going to a dealership is always going to be more expensive than mom and Pop shops, but they do everything right. The technicians have better training. They're also more likely to pick up trends on your vehicle if the brand matches the dealerships (i drive a ford). They'll also have a higher likelihood of discovering recalls and warranty replacements. Tim was my service guy. He was always in good communication with me, super easy to talk to, and honest. He not only ensured that the thread was repaired, but the other two spark plugs were replaced. He also gave me advice for an ongoing issue that I had going on with my car. He seems like he genuinely cares, and is knowledgeable. I grew up working in car dealerships (mom was a parts manager and I worked every day over summers from age 8-17), and developed a good radar for good service guys. I don't like a majority of the ones I've met over the years across the country, but I do trust Tim.

I did a ton of research on For Rangers and called 10 or so dealers to put together a deal. Being my…read moreclosest dealer I gave Murphy the opportunity to meet/beat the offers I got and they were able to do so. . While no car buying experience is fun when you are relieving yourself of tens of thousands of dollars, Mike Ezekiah and their manager were able to put together the deal and in the end I left very happy. I would definitely keep them in the mix for future purchases, they clearly earned my business (but always get numerous quotes to get the best deal).

Horrible customer service with no attention to the customers coming in and out. Manager with a…read more"tough guy" attitude. Never going back!

Alas the Pep Boys no longer maintain their retail space, so we tried Advance Auto Parts instead…read more All we sought was a Trunk Liner, but they had none in stock. I finally gave up and ordered from Amazon.com

Great facility; friendly, generous staff i.e. several tire punctures Monday: quick fix - tire…read morepatch/plug and the car owners' were on their way ! No charge!! Such great customer service!! I was there for PA Inspection: the tech report suggested a couple pricey repairs, that may be worth doing before next year's inspection.... My inspection report even had those future repairs all priced out when I was ready for them. Can't recommend C&J Automotive!

Went in for a battery, came out over $300!! For a Battery... The "Diagnostic" fee was $75. What a…read morejoke. Should have gone to the Dealer. They were almost half. Tried to give a local business a shot. What a rip off. Stay away... Gigi is very nice though