They changed management and it is not the same place. Prices now $22, $24 and $28 a foot, for Basic, Silver, and Gold plans, but same old rickety wood plank bunks with no carpeting. That's $700/month for a 25 footer on the Gold Plan, which includes a quarterly detail, a wash at every launch, unlimited launches, 24 hour marina access, and free engine flushes after every launch. The other plans have fewer features. Some parts of the yard are really starting to look run down, docks look OK. Seems to be staffed by Millennial potheads that do not understand business or customer service. read more

If you are even thinking about using this marina, please stop and read this review before you make a HUGE mistake. First, you will notice all of the good reviews are older ones (well, except for the 5 star review left by Chris Partridge, the new owner). Back before it was sold, the marina was family owned, and they treated all of it's customers like family. I would have happily given a 5 star review back then, it was an amazing place to keep the boat. In December of 2020, the marina was purchased by Partridge Equity Group. My nightmare started in July of 2021, when they refused to launch my boat, claiming that they had "lost" their billing records (I was on autopay). At no point did they even attempt to contact me, this time claiming they "lost" their customer contact information. When I attempted to pay them, they attempted to charge late fees and a "retroactive billing increase", including late fees and billing increases for months that I had paid in full, totaling thousands of dollars. For 3 months, I attempted to help them reconcile their "lost" accounting records, and even had to send them all of my credit card statements, not once, but twice. Every time I would make progress with one of the new "site managers", they would quit or be fired. The employees refused to provide contact information for the owners, but eventually I was able to hunt down an email address on my own from the owners public LinkedIn profile. To make a long story short, after making contact with the owner, it became painfully aware that they had no intention of resolving the issue, and I was forced to take them to court to get my boat back. After the successful court settlement, I attempted to pick up the boat. The marina refused to put my boat on my trailer (the previous owners had done this for me dozens of times in the 6 years I was there). I gave them back my gate key, and asked for them to return my boat keys. Par for the course, they refused to give me my boat keys, claiming they "lost them". I used my spare set, and was directed to go find a public ramp. read more

The best marina around with the awesome customer service! All boats are kept on racks so they stay nice and clean. Usually about an hour before we want to go out we call to have our boat put in the water. When you get there your boat is cleaned to perfection by their wonderful staff. Everyone that works here always has a smile on their face, willing to lend a helping hand. Mike and Kendra (the owners) are two of the nicest people. There have been countless times I needed mechanical work done and they offer many services as well. The location is another plus being right by pioneer park about 10 minutes from the inter coastal. The docks, hoses, and the property itself is very well maintained compared to other marinas in the area. I would highly recommend Pennell's to anyone looking for a marina! read more

I took my boat there when mike was still running the place. On two separate occasion he did not keep his word. Had I known he was going to change the deal, and not do what he said, I would have simply taken my boat somewhere else and avoided the whole issue. When I spoke to him he then tried to turn it around on me. My brief experience with him, gave me the impression he isn't a person of good character. The lady at the front desk was very rude to me on the phone, and in person when trying to resolve the issues Mike had created. The new management personnel dropped my invoice. Im thankful they did the right thing. The situation was preventable with simple communication on Mike's part, or from his office staff. The new management company seems reasonable, however the same person is still at the front desk. This employees short coming in customer service, is enough reason for me not to return. read more

Twice in less than 6 weeks, I had my boat serviced at Pennell's Marina in Deerfield Beach. Both times I paid to have the boat pulled from the water, acid-washed, scrubbed, and relaunched. Days after the second cleaning, I pulled the boat again to be sold. I quickly discovered that the hull and trim tabs had not been properly cleaned. In fact, some parts may not have been cleaned at all. The hull also had substantial gel coat and paint damage due to using the wrong tools, method, or subcontractor. Their offer to correct the issue was insulting. Buyer beware. read more

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Mike and Kendra are Awesome! A family run business that care more about people and cats. Always very fair pricing and good balanced advice. Mike has fixed my boats several times and he has earned my loyalty. As for the cats, Kendra has taken in cats for years and has the heart to care for each of them. Real people quality service. read more

We purchased a new Starcraft boat that needed bottom painting. Pernell's accomplished the project on time and the price was extremely fair. They are our new go to business for our boat repairs. read more

Just an awful experience. Damaged my boat multiple times. High turnover and no management whatsoever. Disgusting unsanitary bathrooms. This used to be a great place but once the Penells sold its as been horrible. Pay the extra money and go elsewhere, it will save you in the long run. read more

I can't say enough about how happy I am with Pennells marina. Mike and Kendra go above and beyond to make you feel welcome, and make sure you have everything you need. The dock hands are super friendly and do a great job taking care of your boat. I looked at every marina in the area when I purchased my boat, and this is the place you want to be. They make you feel at home. read more

I have worked with Pennells Maine several times over the last 10 years. Every time I have received exceptional service for a fair price. (Which can be unique here in South Florida) Ownership is knowledgable across a broad spectrum of Boating issues. I would recommend them for any job they would accept. read more

We agreed on a price on a boat over the phone then I drove 2 hours to the marina and had cash in hand and the manager refused to sell me the boat because someone offed more money. Even though we had agreed. So I wouldn't trust them with a bag of dog shit!! read more

Worst marina around!!!! They are very careless with the boats. I watched them put a boat in and they hit into the boat with the forklift then they slammed it into the dock. There is at least 20 cats in the years that are always climbing all over the boats. My boat had cat poop on the bow and the seats . The owner is rude and never takes responsibility for his or his employees actions . Do yourself and you boat a favor and find another marina. Yes they are one of the cheapest marina / boat storage places around but in the end you are going to be shelling out $$$$ to fix your boat after they get a hold of it !!!!!!! read more

Liked the location and price of this Marina but no breaks are given by owner and owner! (Mike&Kendra). Careless attendants broke my trim tab with the lift and said it was my fault for leaving them down ,LOL! proved they retract when shutoff. Smashed my cowling while backing to dock too, my fault too even though I watched the kid do it! 90$hr for mech to find a ground..... Outta there! read more

I was surprised to see such a negative review for this marina. I have received nothing but 5 star service over the past 3 years. I first located Pennells when I needed to have the bottom of my boat painted. Pennells provided me with quick, quality service at a more than fair price. They only use the highest quality materials and they apply them correctly. The owners are Mike and Kendra and they are both very friendly and are willing to accommodate most needs. I have a small dog and Kendra actually went to the store to purchase treats so that next time I showed up she could give her some treats... I've had Pennells do the maintenance on the bottom paint and everything always turns out great. I started keeping my boat in their dry storage about a year ago... Their dry storage is MUCH more affordable than Marina One and some of the other storage facilities in the area. Highly recommend. Just give them a call and you will recognize what good people you are dealing with. It's a bit daunting recommending any marina/service yard to friends and family. I have recommended Pennells to 3 friends who have all had a positive, stress free experience. read more

I have my Searay in this Marine over a year ago and so far the only thing I can say is THEY ARE THE BEST!!!!! Mike, Kendra, Tony and the rest of the personal are excellent. They really care about all their customers. Fabulous and professional service. I recommend this Marine to everyone has to be in good hands. I would say 5 Stars plus........ read more