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    Penndot Driver License Center

    2.7 (15 reviews)

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    6 years ago

    Worst place ever !!! Huge wait times and angry staff.

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    Ask the Community - Penndot Driver License Center

    Do they take appointment?

    Only for driving tests, they do not take appointments for anything else

    When is it open?

    Don't go there! They are rude, nasty and mis informing!

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    People searched for Departments of Motor Vehicles 113 times last month within 5 miles of this business.

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    Motor Vehicle Administration - Drivers License entrance

    Motor Vehicle Administration

    2.7(52 reviews)
    40.5 miWoodmere

    I took my first-time driver's license test, and it went pretty well. Everyone was really nice, but…read morethe actual person in the car with me was lowkey rude. He was clearly not having a good day, and in the middle of driving he said, "This is a driving test pick up the pace." Like TFFFF what do you mean pick up the pace??? Anyway, I did make a few mistakes one because there was a blind spot, and another because I missed a speed bump. Thankfully, he still gave me my license. But I don't know... I get that they're supposed to be intimidating, but that was kind of weird lol.

    This location for MVA is terrible. If you are new to Maryland and you are there to do everything…read morethat you need in one visit this is not the location to go to. They are not helpful, they make it harder, it's hard to hear them through the glass because there's music playing that's very loud and the number of people at this location was insane. I had an appointment and I still waited 45 minutes before my number was called and I was there on time. And then I had to go to another queue for other things to be accomplished and because the MVA system that I had made my appointment with didn't tell me that I needed additional paperwork filled out I then had to fill it out standing up in the back of the center and then figure out how to be added back into the queue to be called again. Then I waited another 45 minutes for them to tell me additional information that I didn't know and wasn't aware of to begin with. The MVA website is lacking too but the personnel at this location generally was terrible. The next time I need to go to an MVA location it will not be this one ever again. The runaround that I received here was terrible, the misinformation that I received when I came back to get my registration taken care of at a kiosk after I had completed my state inspection was wrong. I wasted a trip, I wasted time, valuable time. I don't recommend going to this location for anything you need to do regarding registering your car, getting a driver's license, taking care of your title, or anything else. There are much better locations to go to outside of this Baltimore City location.

    Photos
    Motor Vehicle Administration
    Motor Vehicle Administration
    Motor Vehicle Administration - And the wait begins to get a Maryland driver's license.

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    And the wait begins to get a Maryland driver's license.

    Motor Vehicle Administration - Outside

    Motor Vehicle Administration

    2.9(30 reviews)
    34.1 mi

    What an absolute upgrade from old times. Had to renew license. Made appointment online for 4pm…read more Came into the MVA and checked in at kiosk. You can only check in 20 min before your scheduled appointment. Checked in right at 3:40. A number spit out. Waited maybe 3 minutes. Got everything done, walked back to my car and it was 3:55pm. This is efficiency and customer friendly service. They do have a 24 hour kiosk available as well. There's also a kiosk in the parking lot for emissions. Lots of parking. There's an information desk and lots of seating. The service representatives are all jolly and happy to help. I watched an employee with a walkie come to the service desk and guide people to actual windows to help move along the line. They are very aware of how valuable your time is. The MVA employee that waited on me was very personable and delightful. She was very attentive and efficient. She explained everything with great detail and it was a super smooth transaction (thanks Lisa). Not what we have all known the MVA to be like in the past. Oh the horror stories and hours of time wasted. This place has a well thought out plan to make sure that people are taken care of quickly and with ease. Sprinkle some attention to super customer service and positive vibes and this is the new MVA that values you as a customer. Well done.

    I have visited this MVA location on three separate occasions. I prefer this location to others in…read morethe region because they honor appointment times. In addition, parking is always readily available, and the place is always clean and drama free. -- Front desk staff could use some customer service refresher courses, but what else is new?

    Photos
    Motor Vehicle Administration - Inside

    Inside

    Motor Vehicle Administration - Inside

    Inside

    Motor Vehicle Administration - Other Street Sign

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    Other Street Sign

    Penndot Driver License Center - departmentsofmotorvehicles - Updated May 2026

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