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Recommended Reviews - PennDOT

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A satisfied customer!
Ahnastasia A.

Just as you would prepare for any other government building: A. Do your research to bring the proper paperwork. B. To avoid long wait times show up 15-30 minutes before the place opens. C. Be friendly, and most likely people will be friendly back. The entire process to transfer my State Drivers License took me about an hour. I showed up early, I was nice, and I was prepared with the proper paperwork. The entire staff was efficient, communicative and friendly!!

Camera Card section.  My number was 174 and service was efficient!  Other services had a loooooong line!

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1 month ago

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11 months ago

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11 months ago

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1 year ago

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5 years ago

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2 years ago

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8 years ago

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2 years ago

Need to get website working and get it together. Pendot online or in person I'd always a headache

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5 years ago

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3 years ago

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7 years ago

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7 years ago

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6 years ago

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8 years ago

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6 years ago

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7 years ago

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6 years ago

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6 years ago

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9 years ago

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8 years ago

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7 years ago

Got my new license within five minutes of walking in with my camera card. Amazingly quick service from courteous employees.

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8 years ago

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8 years ago

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10 years ago

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Driver License Center - Cool open seats...

Driver License Center

2.6(43 reviews)
43.4 mi

Joining the Larry Hate Club, front-row membership. Larry managed to turn a routine driving test…read moreinto a masterclass in how to make someone feel like absolute garbage. His entire demeanor was cold, condescending, and so dripping with superiority that it felt like he'd been waiting all day for someone new to belittle. I swear, the man radiates the energy of someone who wakes up every morning excited to ruin a stranger's confidence. Throughout the test, he delivered instructions with all the clarity of a cryptic riddle, then acted annoyed when I couldn't magically decode them. And the reasons he gave for failing me? Let's just say they were so flimsy and bizarre that they felt pulled out of thin air. Judging by other stories I've heard, this seems to be Larry's personal brand: confusion mixed with condescension, topped with arbitrary judgment. Even if every single one of my supposed "mistakes" had been real, his final bit of "advice" was to read the driving manual--as if I hadn't already passed the written exam at the top of the score range. Stunning insight from a man whose entire test amounts to parallel parking and taking a victory lap around a parking lot. That test proves absolutely nothing: passing doesn't mean you can drive, and failing doesn't mean you can't. But Larry struts around like he's the grand arbiter of all roadworthiness. Larry's greatest contribution to my test was reminding me what incompetence looks like.

Slow service, disgruntled workers are sometimes rude, high failure rate for licensing, often…read morestanding at entrance

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Driver License Center
Driver License Center

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Motor Vehicle Administration - Outside

Motor Vehicle Administration

2.9(30 reviews)
36.2 mi

What an absolute upgrade from old times. Had to renew license. Made appointment online for 4pm…read more Came into the MVA and checked in at kiosk. You can only check in 20 min before your scheduled appointment. Checked in right at 3:40. A number spit out. Waited maybe 3 minutes. Got everything done, walked back to my car and it was 3:55pm. This is efficiency and customer friendly service. They do have a 24 hour kiosk available as well. There's also a kiosk in the parking lot for emissions. Lots of parking. There's an information desk and lots of seating. The service representatives are all jolly and happy to help. I watched an employee with a walkie come to the service desk and guide people to actual windows to help move along the line. They are very aware of how valuable your time is. The MVA employee that waited on me was very personable and delightful. She was very attentive and efficient. She explained everything with great detail and it was a super smooth transaction (thanks Lisa). Not what we have all known the MVA to be like in the past. Oh the horror stories and hours of time wasted. This place has a well thought out plan to make sure that people are taken care of quickly and with ease. Sprinkle some attention to super customer service and positive vibes and this is the new MVA that values you as a customer. Well done.

I have visited this MVA location on three separate occasions. I prefer this location to others in…read morethe region because they honor appointment times. In addition, parking is always readily available, and the place is always clean and drama free. -- Front desk staff could use some customer service refresher courses, but what else is new?

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Motor Vehicle Administration - Inside

Inside

Motor Vehicle Administration - Inside

Inside

Motor Vehicle Administration - Other Street Sign

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Other Street Sign

PennDOT - departmentsofmotorvehicles - Updated May 2026

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