If Dr. Jeanne Llenado, a superior urologist at Jefferson Health is demonstrative of the urology…read moredepartment as a whole, thenI applaud the urology department for its phenomenal care, nurses, and staff. If you visit Dr. Llenado, a urologist whose attention to patient care is indicative of the urology department, you can expect compassion, pertinent questions, professionalism, and proper healthcare. There's appointment options, depending on the reason for the visit, and if you're an established patient, both in person, as well as by telehealth. If you're not an established patient, you should be!
The reception staff is delightful, providing dual check-in for Urology and Dermatology. The waiting area is immaculate, and spacious, including charging stations for your portable devices, and modern well-kept furniture. The entire facility, and its furnishings are infinitely cleaner, and incomparably better maintained than every common area in several "24/7 concierge buildings", just outside center city Philadelphia.
Your care starts when you're called from an entranceway to the exam rooms, where there's clean bathrooms on each side of the entrance. After providing your urine sample, one of several cordial, and professional nurses directs you to your exam room, and, shortly thereafter, checks your blood pressure, and performs a test to measure the amount of urine retained in your bladder. The lab staff is so efficient and effective, testing of the urine, and all notes except for "after visit" notes, are completed while you're in the exam room. If you don't have the MyChart app installed on your phone, you should- it's an incredible resource. Notices from the MyChart app are for appointments, refills, messing with your care team, lab results, and much more. The exam rooms are all up to date, and facilities are extremely clean, affording safe, and healthy conditions.
Dr. Llenado is a highly respected and knowledgeable master of her craft, and a standout within the urology department. With plenty of painstaking free parking around the building, visiting the urology department is a pleasant experience.