Exceptional Service From Start to Finish I cannot recommend this passport company highly enough. What could have been a stressful, time‑sensitive situation turned into an incredibly smooth and reassuring experience thanks to their outstanding team. From the very first interaction, it was clear that this company genuinely cares about its customers. They went above and beyond at every step, communicating clearly, moving quickly, and making sure no detail was overlooked. Their professionalism and efficiency were impressive--but what truly set them apart was the people. Special recognition goes to Jamie, Samantha, and Gustavo, who were nothing short of phenomenal. Jamie was incredibly responsive and proactive, always one step ahead and making sure everything stayed on track. Samantha brought warmth, clarity, and patience, answering every question thoroughly and ensuring I felt confident throughout the process. Gustavo tied it all together with exceptional follow‑through and attention to detail, making sure everything was executed flawlessly. It's rare to find a company where competence, urgency, and genuine kindness all come together so seamlessly. This team didn't just meet expectations--they exceeded them in every possible way. If you're looking for a passport service you can truly trust, especially when timing matters, look no further. This company is the gold standard, and Jamie, Samantha, and Gustavo are absolute rock stars! Highly, highly recommended. read more

Great experience! Joey was very knowledgable and answered all my questions very timely. I had a lot of questions and was in need of expedited Visa service. Everything went smooth and I couldn't be happier with the professional results. The portal is straight forward and very user friendly. Thanks again Joey for all of your assistance. read more

My passport expires in March. Peninsula Visa & Passport made the application process easy-peasy. They entered much of the information required off my current passport, then sat me down at a PC to fill in the remaining information. I was done in approximately fifteen minutes. When the passport is created I can pick it up at their office. I asked for a ten day turn around, but they offer faster processing, but faster passport creation comes with a fee. read more

Peninsula Visa - Passport & Visa Services Near Me - San Jose, California

Process went smoothly and they answered any questions as needed. They were able to expedite my passport without having to personally stress about the steps needed to ensure that. Would definitely recommend this business and the staff is very helpful and kind. Thank you so much! read more

I have been working with Peninsula Visa for the last 4 years and I 10/10 recommend! They are extremely knowledgeable and lightning speed in responding to any questions. Their portal is user-friendly and keeps track of all your steps, status, payment of each item. The whole team there is amazing but I have to shoutout Joey!!! Thanks for everything! read more

Incredibly fast, knowledgeable, and professional experience by Joey and Peninsula Visa team. I wouldnt know what to do without them. (Passport renewal was processed fast and accurately) read more

Where do I start... 1) I made an appointment for New Years DAY (1/1/25) and when my son and I got there, we were greeted by Evan. 2) Evan is such a stand up guy. The office was actually closed because it was a holiday. Despite this, Evan took us in anyway! He said it was his fault for not clearing the appointment calender. 3) When we got inside, Evan explained the process of getting an expedited vs. non-expedited passport. Their office does expedited passports and visas only. Since we weren't traveling anywhere, we opted for the non-expedited version. Evan sat us down and walked us through the whole process of scheduling with USPS to do this. 4) He looked at our documents to make sure it was what we needed. My son had the right ones but I didn't. Evan gave me options on how to get the documents that I needed. 5) He was so sweet with my son. He have him a draw-string backpack, gave him water, and entertained him while I completed the forms on the computer. 6) To top it off, he didn't charge us a thing for his help. What a stand up guy and what a wonderful experience to start off the New Year. Will definitely return if we need their services in the future and will refer all friends and relatives here! read more

Cannot say enough about how completely amazing my experience was at Peninsula Visa. I had a rush passport renewal and from the very beginning with Joey who helped calm my nerves and with Suzie, who was terrific throughout the entire process and went above and beyond. I highly recommend this company for your passport and visa needs. read more

The service of Peninsula Visa is outstanding, and Suzie is simply the best with her courteous professionalism and attention to detail.

Customer service was great especially Gabby. Very professional and they answer on time. We decided to pick them because of how professional they are over the phone. read more

It is seamless with Peninsula. The website interface can be better and easier to navigate.

I was in a panic to get an India visa and reached out to Peninsula Visa and selected expedited processing. Joey was immediately working with me on getting the process going, filling in the details. Elia was quickly assigned to my application and reviewed all submitted documents and promptly approved them. Once all information was submitted, the Visa was approved in less than 24 hours. Elia stayed on with me the entire day while I confirmed additional details needed. I can't thank them enough! read more

Peninsula Visa's site is very good, but the support from Gabby was even better. Staff at the office (when I chose to drop off my paperwork in person) were polite, efficient and helpful. I found the messaging interface on a site a little confusing because you can have multiple threads at once, but the staff get you through it. I didnt get my visa back yet, but the submission process has been very good so far. read more

The service and attention to detail was outstanding. From start to finish, I was provided with clear and complete information. I highly recommend this firm. They make a confusing and stressful process as easy as a phone conference and FedEx mailer! read more

Hello, Peninsula has been a longstanding service provider while I was with Applied Materials. Branched out to a new venture and needed a fast passport and visa to an Asian country. Suzie was my Advisor and performed incredibly. Kept things in check throughout the workflow and offered solutions to expedite the process while staying in bounds of policy. Could not have got this done without Peninsula and Suzie. Thank you very much. BobS read more

I planned a last minute trip to Vietnam and was in need of expedited service. Vietnam actually had a national holiday when I was traveling, some how they were able to get me a visa prior to my arrival. I highly recommend working with Peninsula Visa & Passport with your travel plans. read more

I've been using Peninsula for Executives for 10+ years (probably significantly more) and they are always dependable. Their attention to detail is excellent. I recently used them for a UK ETA visa for myself and it was all online, super easy to do and took less than a week. This is my go to for all things Visas and Passports. If you don't know what you need or you're looking to get things done quickly - look to Peninsula Visa! read more

Suzie was a saint and so patient with me. She was readily available and answered all my questions with such professionalism and grace. She was amazing to work with and I will be applying for a 2nd passport and will request to work with her again. Suzie's level of knowledge combined with her sweet and patient personality is unmatched. It was a pleasure!! read more

Peninsula Visa & Passport are and have always been the best service to assist with any visa or passport services. They are on top of it and always responsive as soon as you reach out. I highly recommend them. EVERYONE THAT I HAVE WORKED WITH IS THE BEST ?? read more

Suzie was extremely patient helped us through this process quick and easy we made many phone calls and she was always polite and courteous to get this done effectively. read more

I have used Peninsula Visa and Passport for my travel support for years and have always been pleased with the service. Their team is always kind, efficient, and effective. I am grateful that they are here to offer this service. : ) read more

Great customer service - extremely efficient at turning around passport appointments and great experience getting a Chinese visa. If you are under a time constraint, I highly suggest gettin the premium service read more

I have been using for many years, they are the best. Very informative and quick to respond. Will continue to use them!

My agent, Gustavo, is friendly, patient, knowledgeable, and professional. He answered every single one of my questions and reviewed my application forms multiple times to ensure accuracy. I received my Visa in about a week of submitting the application materials. The entire Peninsula Visa team is great! read more

SCREAMING AT THE TOP OF MY LUNGS, THIS IS THE REAL DEAL! Planned a trip out of the country and realized one of our passports expired. Looking around everywhere and couldn't find a place to help me renew my passport. And then I found Peninsula Visa & Passport: We were leaving in two weeks and I didn't know what to do. Called Joey and the rest was history. Got the passport on time. Thanks Joey, Joey is the man. Come here with all your passport needs especially if you need a renewal asap. read more

I have been using Peninsula Visa's service several times for urgent needs and all got very well supported. Especially Joey, who was my assigned agent. He is super reliable, able to answer all my questions for various scenarios, quick responses. I really recommend! read more

I have used Peninsula Visa numerous times over the last 5 plus years. They have always been professional, reliable and quick to complete are tasks. Great overall service, highly recommended. read more

Joey was great! Our company uses Peninsula Visa often - it was my first time working with them and Joey made it very easy and answered all my questions. My visa came in early as well! read more

Professional service with good communication thru chat link. Simple and easy process with alerts when action is needed.

Excellent customer service. I got my UK visa so quickly. Great app & very informative responses. I will definitely recommend to all my friends & family. read more

What a superb service. Suzie and the team were on top of things and did not disappoint. I highly recommend their service. Definitely worth the money. read more

Holy business... the BEST!! I needed quick action and a lot of help getting my passport renewed. The team at Penninsula made it incredibly easy. They knew the process inside and out. They helped me gather the correct documents and also provided live feedback along the way on what would work and what needed updated in order to be processed quickly. It's a little expensive but worth every penny. Especially if you're in a rush. Highly recommend and I will use them again in the future. Thank you, Penninsula Team! read more

Amazing service! Fast and courteous customer service. I would highly recommend Peninsula Visa.

I worked with Julia and she made this entire process smooth, digestible, and timely. She answered all the questions I had, communicated clearly and quickly, and helped me navigate a lot of the logistics of what was needed. Couldn't have been a better experience! read more

Had the pleasure of working with Gabby and Julia. They answered every question I had, reviewed all documents quickly and even found some mistakes I was able to correct before shipping all the documents. I will be referring all my coworkers to peninsula. read more

Great service, they have a web app to support your visa application which comes in very handy. This is so efficient!!

These guys know what they are doing, full stop. They are quick, efficient, and super communicative. Joey gave me the right pointers and tips to expedite a visa same day and guided me along the way. 10/10 times would recommend working with them. read more

Great service! Joey is a legend. He knows the China visa process inside out . Fantastic service.

If I could give a 10 star review for Peninsula Visa I would!!!! In a world that has lost its way with the sheer lack of customer service and an all too used up expression of... "well, it is what it is" or "sorry, there is nothing I/we can do for you" It is so incredibly refreshing to know there are companies that still truly value excellent customer service like the good folks at Peninsula Visa do! Without getting into too much detail about our itinerary, We had been planning a trip for a few months and I completely overlooked the expiration of my passport. Time was of the essence and there was only one place to turn... Peninsula Visa!! Nick N and John S have owned and operated this business for decades in the San Francisco Bay Area. Their attention to detail and more importantly their ability to put their clients best interest and clients minds at ease is a sign of legendary focus and commitment to doing everything they can to "Get The Job Done Right And On Time" If you are ever in need of passports or visa expedited, look no further than the good folks at Peninsula Visa! read more

Great agency to get US passport within 1-2weeks. They responded quickly and answered all my questions timely. read more