I broke my glasses with no spares and my contacts from on online supplier were delayed- and I'm…read morevery near sighted! The Optical Shop in Shelton were able to get me in quickly and order me new glasses (good selection and reasonably priced!) as well as put my old lenses in a new frame same day as a stop gap measure. I can't work or drive without corrective lenses so they literally saved the day! Donna and Kaya (spelling?) were lovely and helpful. Definitely will be visiting them again for my next exam.

Great service with many options to choose from plus very friendly and not in a rush to get ya out!…read moreI had a certain frame in mind and they were able to get them in progressives that I needed where all the big box stores couldn't!! Will for sure be a repeat customer!

SO glad they moved the office! The staff are always helpful…read moreand friendly. The store is comfortable and there is plenty of parking. I'm SO happy they moved - their last location had no parking and was cramped. I'm not surprised that they've won so many "Best Of..." awards -- I experienced all that and more. Would definitely suggest you schedule your next eye appointment with Eye Love Olympia! https://seeeyelove.com/about/

I can't speak to how the doctors are as I went in just for new glasses. The staff were helpful but…read moreI had to return the first pair because after going in 3 times for adjustments they finally said the frame couldn't hold the lenses correctly. I got a second pair but the prescription isn't quite right and the area for clear reading is tiny. I finally bought a cheap pair online that I use for reading and sometimes use the eye love pair for driving or when I won't be doing close work. they tried but I got tired of going in and never quite getting it right.

I have been going to Dr. Grimes for years for my eye exams and glasses. I'm very happy with their…read moreservices. They are great people.

Messy. No overatures of sanitation on the machines. No gloves, no washing of hands. Untidy mish…read moremash of furniture and decor. Technician was not adept at walking my gradeschooler through the tests. Doctor did not introduce himself and left halfway through the appointment to do a fitting on another patient. Technicians and front desk lady came in several times to interrupt about other patients. Would not recommend.

I absolutely LOVED my experience here. As soon as I walked in I said "whoa this place is nice!!" I…read moregot a few chuckles and was promptly greeted by the staff. My appointment was to pick out frames as I had received a prescription earlier this year from a different eye care company. I have NEVER had an experience like this. Deliah sat me down, asked what I liked -shape, colors, etc - asked if I had any photos and started getting to work. She chose frames that would compliment my bone structure, colors that compliment my eye color, skin color and hair color. The first pair she brought out I thought "oh these are the ONES" then she brought out another and another and I loved every single one of them! I ended up buying two pairs. One for the spring/summer and one for the fall/winter. I regret nothing! I had been going to an eye care place in tacoma for the past 19 years and never had an experience like this. I only remember ever picking out 2 frames in the entire 19 years of going there that I loved. Every other time I was just picking the "best" out of what they had. That's why I ultimately started shopping around elsewhere bc I wanted to LOVE my glasses, not just settle for a pair and count down the days until I could get a new pair. I found Rouse eye care by searching on VSP's website for an in network provider. I am so happy that I found them!

It was terrible! I wrote a lengthy review after I went in…read more2024-25, and I don't see it here. I won't relive it all, but I'd advise you to stay clear! You'll read other reviews about the eye mite meds: I got pitched on that also, and he told me a friend was involved in it. The no insurance med was $800. (Drugstore solution is $17 IF you have them! ) *The overall pricing on contacts, and services were exaggerated, *The doc sat down and his assistant did the exam except when he looked to confirm mites. *The contacts were wrong prescription and 2nd ones were worse. They wouldn't refund. *There were other issues.

There was miscommunication with my appointment regarding expectations for a contact fitting and…read moredetails to expedite the process (and documents we could have brought to help the process). I started the appointment very frustrated/angry due to not getting full information when scheduling the appointment coupled with my limited availability to come back for multiple follow ups that i was not informed was part of the process. That being said, the staff was incredibly calm and did there best to diffuse the angry customer (me). They remained professional the entire time. And Dr Ly did a terrific job with my daughter during the exam. And she figured out a way to help accommodate our needs. Very thorough eye exam and professional atmosphere.

Best optometrist in Olympia by far. She is kind, patient and very good at her job. 10/10 for sure!read more

Getting new glasses can be such a hassle, but this place makes it a pleasant experience. The office…read morestaff is pleasant, the assistants are relaxed, and the doctors are actual human beings! I have never waited more than 5 minutes for an appointment, and even had to call one time when my car broke down to tell them that I couldn't make it in time for my appointment. The staff calmly rearranged things so I could come in later that day. And my new glasses were there waiting for me, a day early! Just one warning: if you are driving there, you must turn left at the first traffic light after the Rt 101 overpass. It's easy to miss. After that left turn, take the first right into the parking lot, and then follow the parking lot to the right.

I've been coming here for a few years now and they're so wonderful all the time. The doctors are…read morekind and knowledgeable and they really listen. Recently I purchased glasses through them and I love them so much! They took the time to find frames that work for my face shape and where the bridge should be. If you're looking for an eye doctor, this is the best!

This clinic is fantastic…read more Everything about the staff, the exams, shopping for frames and getting my completed frames went perfectly for me.

Came here and they gave me a prescription that was totally wrong. Had to pay another $50 to have my…read moreglasses changed back to my old prescription. The guy who administered the test was beyond hung over, I understand why he got the prescription wrong. They also said my daughter didn't need glasses, she just had astigmatism. She does need glasses, her teacher and another optometrist verified.

Amazing customer service The Dr is great and very…read moreinformative, answered all my questions I will definitely refer anyone here!

Normally they are great, this last time was horrible. They recommend making an appointment to get…read moredifferent pair of glasses, so that way you can be seen. But you are ignored, and sit there waiting for over 30 minutes while the staff is in the back laughing loudly where you can hear in the middle of the room. Noone comes out to help you, and then the receptionist looks offended when you don't want to book another appointment to repeat the same thing?