The following was sent to the Supervisor and director of librarys:…read moreMr. Reilich, Mr. Morris,
At 9:02am (not 9am) today 9/4/2025, the doors to the Greece Public were opened to those of us waiting outside. This is after being closed for 3 days over the Labor Day weekend.
The first staff member I encountered was a hefty woman of about 350 or more pounds, with long brown hair. I explained that I had a final technical interview at 10am and my apartment was a construction site, and that I wanted to know if I could use a private room for my interview. She escorted me to what was essentially an open cubicle area. I explained that I was interested in a private room. She made it clear that even though the private rooms were empty I could not use one, unless it was an open community meeting or something like that... I said, I would just use the Quiet Study area, and I expressed my dismay that this library did not have any private rooms available. (Even Livonia Public Library has private rooms available.)
Later, the same hefty woman came into the Quiet Study room to offer me a comment card, which I took and thanked her for. To recap: to spite telling the woman that I had a final technical interview, she interrupted me in the Quiet Study room to provide an unrequested comment card. Then things got worse.
Shortly after being interrupted by the hefty woman, two other women came into the Quiet Study room and accosted me. One of these women had a large-print name badge stating her name as Cathy Henderson. She did not say good morning, made zero attempts at professional common courtesy and attacked me verbally. The women aggressively approached me and informed me that the Quiet Study was not a place for a meeting. By this point, I got very upset that two more library employees thought it was appropriate to come into the Quiet Study area to do nothing more than to harass me. They were not there to help, or to offer assistance. They were there to provoke, bully and instigate. Is that how librarians are supposed to behave towards patrons? The excuse given by Cathy, who was petty, stupid and childish -- as opposed to professional and mature -- was to hand me a sheet with the Code of Conduct. I had had zero interactions with her or her partner! In fact, I had not talked to these women at all. I was the only person present. Why were they sent to bother me in the Quiet Study area, if not to start trouble? And did the rotund brown-haired woman send them over for that purpose? Seems like that is exactly what happened here. These women sought me out, to harass me.
I explained to Cathy with a "C", that I would postpone my meeting. She absolutely was intent on arguing and provoking because instead of leaving the Quiet Study area after handing me the Code of Conduct, she proceeded to verbally harass me with threats on what would happen "if she saw me using the Quiet Study area for a meeting" -- are you kidding me?? Not only was I the only person in the area, I had already explained that I was going to request my interview be postponed, yet Cathy continued to repeat everything she had just said! I was astonished and said Do you mind? Do you mind if I get on with my work? Both Cathy and the other woman (Claire?) continued to stand there threatening me! At a public library!
I have never been treated with such unprofessional hostility by someone claiming to be a librarian in a public library. These women belong in retail, or any place where petty, small-minded argumentative people thrive.
Will I visit this library ever again? Not a chance. Your staff are barely veiled vulgar trash who do not deserve the title or position of librarian. AND THIS IN A NUTSHELL IS THE PROBLEM WITH ROCHESTER -- AND AMERICA -- DIM-WITTED, UNEDUCATED, VULGAR PEOPLE RUNNING THINGS THAT SHOULD NOT BE SEEN OR HEARD. Boycott this vulgar library. Side point: if you have trouble finding a title by it's library index number, it is not you. It is the brain-dead petty staff.