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    PenFed Credit Union

    1.5 (12 reviews)
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    Services - PenFed Credit Union

    Personal banking

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    1 year ago

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    Anne K.

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    2 years ago

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    Anne K.

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    2 years ago

    Well, I can tell you that the Temple location lacks customer service skills and the phone rep was very rude!

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    Anne K.

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    2 years ago

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    7 years ago

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    PenFed C.

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    6 years ago

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    5 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    Ask the Community - PenFed Credit Union

    First United Bank - Temple

    First United Bank - Temple

    (2 reviews)

    I have had no problems with this bank. They a very friendly, professional and efficient. My funds…read moreare readily available. The bank is very convenient and accessible through online banking. They actually answer their phone and are helpful, which is more than I can say for other banks.

    A Horrible Bank - JaneWatkins - Thursday, October 27, 2011…read more- 11:40 AM I opened a personal and business account with American Bank of Texas, NA on Adams drive in Temple Texas last year with over $30000.00. From the beginning I had problems with bank policies that required I come to the bank in person for things that other banks are able to handle over the phone. I decided it would get better as time went on. But it DID NOT get better, it got worse. I had my income tax return check sent to my account and they sent it back to the government!!! I was told I would have to sign something and then I could contact the government and have them send it again. It took me almost a month to get my return money. " They refused to cash a check I had given to a contractor when I had 10X's that amount in the account. Again I had to go in person to rectify the situation. After numerous other problems, to many to list, I went today to close my account and they refused to give me cash. They would only give me a cashiers check and when I ask why the only explanation I received was, "It is bank policy" This seems to be the only answer they have for anything. IF YOU DON'T HAVE ALL DAY TO SPEND AT YOUR BANK THEN DON'T USE THIS BANK!!!!!!!

    Navy Federal Credit Union

    Navy Federal Credit Union

    (14 reviews)

    NFCU's professionalism and customer service is deplorable. I wrote my mother a check. And today,…read moreshe tried to deposit it with no success. The teller wouldn't give her a reason why. For security purposes, I can understand that. However, when I called NFCU and asked if there were any restrictions on my account, I was told no and that were was no reason notated on my account, "or my mothers" as to why she was denied the available funds. This was an inconvenience for my mother. Either this was incompetence on the bank teller's behalf or this was a personal matter which resulted in my mother being denied the available funds. This isn't the first time I've had a bad experience with NFCU and I no longer use them as my main banking institution. My hard earned money is really no good here. Please shop other options for your banking needs.

    I'm retired military army veteran Navy Federal credit Union advertised that therefore military and…read moreveterans in the families. My experience with Navy Federal credit Union after being with them for 14 years they are not here to help us They go to your account charge you a fee. The fee should not have been in charge of $100 out of my checking account and they would not refund it back to me when it shouldn't happen in the beginning. Navy Navy Federal credit Union is only out for the money My experience January 31st 2025 was a bad experience I would not recommend Navy Federal to my military Conrad's that I serve with nor my fellow veterans They do not care about us They only care about the money. So sad

    PenFed Credit Union - banks - Updated May 2026

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