Penelope's is great. I have 2 shih-tzu's I took them to another local, (no name given) i was told my male needed to be sedated, so i got the pill from the vet. Never Again!, my dog was drunk and traumatized. I later, while listening to others in a vet office, overheard that their dogs had to be sedated also. I realized then, that is was not my dog needing sedated, but it was the groomers lack of experience and knowledge of animals. I prefer a person with the experience to handle a nervous dog. Penelopes Pets is the place. don't make the mistake and take them elsewhere, your dog could be the next one sedated. read more