My mother was in this office today to see Mr Barnes arriving before her appt time of 10:30am! She…read moresat until almost 12:30 waiting to see Mr Barnes. she asked the receptionist if she could get an update on when she would get to see Mr Barnes and was told in a rude manor that their would be no way she would get to see him until after 1 regardless of having a 10:30 appt! My mother rode with senior citizens transport so she would not be able to stay at that time the dr also came in heard the conversation and just grabbed chart and walked away. It's sad that a Medical professional has so little compassion for the elderly patients that come to see him. This is probably the main reason he is not even an actual MD and only a DO! Be careful if your elderly parents are going to see this very uncompassionate office !!

Thorough doctor but does not manage his time well. My appointment for 1030am turned into 12pm…read morebecause he was running behind. Then I waited in lobby for 40 minutes then waited in exam room for another 40+ minutes.

Specializes in hormonal care but can never get needed prescriptions refilled. Always trying to get…read moreyou in the office every two months for no reason and withholding your prescription from you until you come in. It is not worth the run around to get meds that you desperately need..go somewhere else.

From the owner: A company 2005 Rockview Dr, Granbury, TX, that specializes…read morein Nurses-Advanced Practice-ARNP, Nurses, Clinics.

Note: Unless there is more than one location, address and phone number, for this location, are…read morewrong. Change submitted, but see my photo of the business card for the correct data. This facility looks very new, so I suspect a recent move. Very happy with the care we received here. From the initial call on the phone, to the front desk when we arrived, to all the nurses and doctors. The check in process is fairly straightforward (see photo), and the wait time, even though there were a few people in front of us, was acceptable. The attention, care, and information we received was delivered with care and empathy. The only reason I did not go 5 stars, as that ALL the seating, in the waiting area was labeled "Do not use." (due to COVID). I don't why ALL the seating was like this. What happened to distancing? I did notice there was a water dispenser, not fountain, with cups. I thought it would carry a warning on "safe use", but I saw none. Bottom line: Hope we don't have to visit here again, but if we do, at least all the people are nice... But that seems to be true for all people in Granbury.

I've lived in large cities most of my adult life, and when I moved to Granbury, I expected more…read morepersonalized medical care. I didn't necessarily expect cutting-edge treatment--just good care from a physician who genuinely cares. Unfortunately, that hasn't been my experience. I initially saw Dr. Casey Dean at Lakeside Physicians and was very pleased with him. However, the office operations and billing practices were disappointing. I went in for an annual physical, which is supposed to be 100% covered by insurance, yet I was charged a copay simply because I answered a question about how I was doing on my prescriptions. That apparently fell outside the scope of a physical. This was just one example of what felt like constant efforts to bill for anything possible. When Dr. Dean left the practice, I was reassigned to a new primary care physician who couldn't see me for nine weeks. In the meantime, my blood pressure prescription expired, and the office refused to refill it until I had an appointment. I was forced to visit an urgent care facility just to get a refill, which was both unnecessary and expensive. I would not return. I've since found where Dr. Dean is now practicing and am willing to drive to Fort Worth to continue care with a physician I trust. Very disappointing experience.

Dr. Landero is the most caring and compassionate doctor I've been to in my 70 years on this earth…read more She takes the time to answer my questions and explain things to me so that I can understand them. Highly recommend! Receptionist and nurses are great also! Wait time is minimal.

From the owner: Dr. Maria Landero, MD is a family medicine specialist in Granbury, TX and has been practicing for 3…read moreyears. She graduated from Ross University School Of Medicine in 2011 and specializes in family medicine.

I think a lot of these reviews have to do with when she was with Lakeside Physicians. That had…read morenothing to do with her. Dr Hicks is very straightforward and I love that about her. Even after she had helped me, she reached out to me to follow up to make sure i was doing good. She is always very prompt in refilling my prescriptions. She has even helped me in saving money on prescriptions, I would highly recommend Dr Hicks.

Nance Hicks was recommended by a friend after she had a wonderful experience. I did not look on…read moreYelp for reviews due to the personal recommendation, which is unfortunate, because I could have avoided what happened today. My appointment was scheduled for 10 am. I received a call at 9:40 am asking if I needed to reschedule or would arrive and I told them that I was in their parking lot and looking for their facility. It turns out I was in the next center over, so I told them I'd be right there (1 minute away). I walked in and was told that my appointment was cancelled because I was late. I told her my appointment was at 10. She told me I needed to be there at 9:30. This was news to me. I told her that I drove 30 minutes to go to the appointment and she did not care. She informed me she had a large stack of paperwork for me to complete and I could reschedule the appointment. I told her that I would not consider a reschedule. My husband called and spoke to a manager who promised to call me. I'll update if she does. Fun Fact: They were running an hour behind (according to the receptionist). So, was I cancelled just to help alleviate some of the delay in appointments?

Dr Lee is in honest, doctor. I've seen him for at least 20 years I think. I trust him totally and…read morewould recommend him.

Nice and friendly now! They made some staff changes and everything fine now. Great plyread more