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    Barnes Randall D

    1.5 (2 reviews)

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    Lakeside Physicians - Address and phone number

    Lakeside Physicians

    1.4(10 reviews)
    1.8 mi

    Note: Unless there is more than one location, address and phone number, for this location, are…read morewrong. Change submitted, but see my photo of the business card for the correct data. This facility looks very new, so I suspect a recent move. Very happy with the care we received here. From the initial call on the phone, to the front desk when we arrived, to all the nurses and doctors. The check in process is fairly straightforward (see photo), and the wait time, even though there were a few people in front of us, was acceptable. The attention, care, and information we received was delivered with care and empathy. The only reason I did not go 5 stars, as that ALL the seating, in the waiting area was labeled "Do not use." (due to COVID). I don't why ALL the seating was like this. What happened to distancing? I did notice there was a water dispenser, not fountain, with cups. I thought it would carry a warning on "safe use", but I saw none. Bottom line: Hope we don't have to visit here again, but if we do, at least all the people are nice... But that seems to be true for all people in Granbury.

    I've lived in large cities most of my adult life, and when I moved to Granbury, I expected more…read morepersonalized medical care. I didn't necessarily expect cutting-edge treatment--just good care from a physician who genuinely cares. Unfortunately, that hasn't been my experience. I initially saw Dr. Casey Dean at Lakeside Physicians and was very pleased with him. However, the office operations and billing practices were disappointing. I went in for an annual physical, which is supposed to be 100% covered by insurance, yet I was charged a copay simply because I answered a question about how I was doing on my prescriptions. That apparently fell outside the scope of a physical. This was just one example of what felt like constant efforts to bill for anything possible. When Dr. Dean left the practice, I was reassigned to a new primary care physician who couldn't see me for nine weeks. In the meantime, my blood pressure prescription expired, and the office refused to refill it until I had an appointment. I was forced to visit an urgent care facility just to get a refill, which was both unnecessary and expensive. I would not return. I've since found where Dr. Dean is now practicing and am willing to drive to Fort Worth to continue care with a physician I trust. Very disappointing experience.

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    Barnes Randall D - internalmed - Updated May 2026

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