If I could leave zero stars I would. Front desk was unorganized. Everyone was mad about wait times…read more Walk ins seen before appointments. 2 hour wait to be seen with an appointment and then the PA took an hour to read flu results. Would not give me anything for my symptoms. Waste of time and money.

From the owner: Integrity Urgent Care in Benbrook, Texas provides fast, affordable treatment for a wide variety of…read morenon-life threatening injuries and illnesses. This location also offers occupational medicine, sports medicine, STI screening and treatment, lab testing, and diagnostic testing. It features an x-ray and EKG machine on-site. This and all other locations accept a wide variety of insurance plans including medicare and medicaid. Uninsured patients are still welcome, and we offer affordable payment options for everyone. Whatever is troubling you, you're welcome to check in online or walk-in today.

Incredible service. Very speedy as well. Everyone was very kind and understanding and helped, I…read morereally appreciated that everyone seems to really care for the patients. I didn't feel judged or like a burden like some places I have been to. I went in for what I thought was a sinus infection and they actually listened and ran tests and helped me get treatment. They then prescribed me with medications to help. I've never been to a more patient, empathetic urgent care. I highly recommend if anyone is needing the immediate care. Their hours are also amazing as I find it pretty difficult to find good places open past 5pm as well as open every single day, even the weekends. So that's a really nice perk as well.

Great service, quick scheduling online, once arrived and check in through the app I was to go into…read morethe urgent care. Staff members at the front desk were very quick to complete their part of check in and I was moved into a room where the MA took vitals ran test, very thorough with letting me know how long the test could take for results and when the Dr/np would be in. NP came in right before test results and she was great as well. I really appreciate their time especially since I was feeling really sick. I highly recommend!!

Love the OMM clinic at UNT! Drs Liganor and Waters are my favs - working on a variety of areas and…read morehealing, particularly migraines and the accompanying nausea. Always feel vastly improved when I leave here and look forward to coming back. Great staff from Kendra at check in, to the lovely nurses, training interns and docs. Totally worth the visit

I went here yesterday. It said walk in so I did. You sign in at their kiosks . I had over a two…read morehour wait. Went back home . A half an hour before my appt. I went back. Sat in parking lot. She called and said come on in. I ended up with a double ear infection. She gave me meds and I was on my way. I was happy with the service I had . My doctor is not currently seeing patients in person. I would go back if needed.

I came in for a TB test and they scheduled a follow up to check the results two days later. When I…read morewent into the clinic for the follow up it said they were closed everywhere and not a single employee in the store knew what was going on. They were rude and unhelpful. Now I have to restart the entire testing process. I work in a retail pharmacy store very similar to CVS so I know how these stores work and I have never experienced such a lack of customer service before. I am very very upset and will not come back.

My husband wasn't able to get seen but we had already paid in cash. Receptionist told we could come…read morepick up our refund Monday. Turns out you can't and you have to call the billing department and go through so many steps and then wait for a paper check. It's hard for us to be able to spend that money and for us to have to go through all this just to get it back is not okay.

We were in the area from out of town (New Hampshire) and unfortunately both my wife and I caught…read moreCovid. We went to two different urgent care facilities that couldn't help us, but MedExpress was great. They were super nice on the phone, and took us in right away. Check-in was a little long but everything else was great. They confirmed our diagnosis and prescribed antiviral medication that couldn't be provided without a doctors prescription. My wife and I got better right away. Without MedExpress I'm not sure how bad this trip would have been.

PATHETIC!! Advertises as 24/7, but is actually not - closed at 8pm. In a great location but SAD…read morethat the sign even says 24/7

I'm in my mid -50's and made an appointment to come in to talk about my testosterone levels and see…read moreif I might eventually be a candidate for testosterone supplements. This ended up becoming the most unprofessional experience i've ever had a medical office. After an extensive wait (40 minutes out front, 30 minutes the back ), I finally had a visit from "Ms. Kelly." She proceeded to give me a hard time about not having had a regular check up in a few years. She then asked me an extensive lists of hobbies and was dismayed that I was not into any of the ones she listed. She acted like I was being a difficult, sulky child when i was there to talk about testosterone. Finally, she showed me pictures of her horses instead. She asked me only one question about what indicators might have caused me to make the appointment - and my answer was one that should have lead to more questions. She asked no more questions but instead directed the assistant to start finding codes to use for insurance lab billing. I had not agreed to the labs yet. After I was literally bullied into getting the lab work without being convinced about whether it was necessary, I went for my blood draw. It was a difficult blood draw and I was still trying to recover from the disturbing visit that I had just experienced. They called a week later and .... the testosterone test was never done ! The lab never did it. ! I gave 4 vials of blood , and the item that was supposed to be tested was not tested. No results. They are trying to talk me back into doing another one since they literally DID NOT TEST the item for which I had my blood drawn. Icing on the cake. Lost a day of my life, got bullied and laughed at by Dr/Ms. Kelly , got no additional info about whether. might be a testosterone candidate , and then they didn't test the blood I had drawn. Complete fail on their part during every step of the process.

Each person was personable and showed concern for my care. I appreciate them being there when I…read moreneeded help. They relieved my concerns of a broken wrist.

Came in to get a bump on my leg looked at. Right before my visit, the administrator asked me if I…read morewas paying cash or card. She told me my insurance covers it, but there's a separate fee the business charges. I asked how much it is, but she said they can't tell me until the visit. Since there was no clarity here and I've never had to pay for these types of visits at other places, I decided to walk out and find another place. Hopefully they can give more clarity to customers in the future.