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    Integrity Urgent Care

    1.0 (1 review)
    Open 8:00 am - 8:00 pm

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    TotalCare Family Medicine - Fort Worth - Front Lobby

    TotalCare Family Medicine - Fort Worth

    2.6(60 reviews)
    4.0 miWedgwood
    Family-owned & operated
    Walk-ins welcome

    I'm in my mid -50's and made an appointment to come in to talk about my testosterone levels and see…read moreif I might eventually be a candidate for testosterone supplements. This ended up becoming the most unprofessional experience i've ever had a medical office. After an extensive wait (40 minutes out front, 30 minutes the back ), I finally had a visit from "Ms. Kelly." She proceeded to give me a hard time about not having had a regular check up in a few years. She then asked me an extensive lists of hobbies and was dismayed that I was not into any of the ones she listed. She acted like I was being a difficult, sulky child when i was there to talk about testosterone. Finally, she showed me pictures of her horses instead. She asked me only one question about what indicators might have caused me to make the appointment - and my answer was one that should have lead to more questions. She asked no more questions but instead directed the assistant to start finding codes to use for insurance lab billing. I had not agreed to the labs yet. After I was literally bullied into getting the lab work without being convinced about whether it was necessary, I went for my blood draw. It was a difficult blood draw and I was still trying to recover from the disturbing visit that I had just experienced. They called a week later and .... the testosterone test was never done ! The lab never did it. ! I gave 4 vials of blood , and the item that was supposed to be tested was not tested. No results. They are trying to talk me back into doing another one since they literally DID NOT TEST the item for which I had my blood drawn. Icing on the cake. Lost a day of my life, got bullied and laughed at by Dr/Ms. Kelly , got no additional info about whether. might be a testosterone candidate , and then they didn't test the blood I had drawn. Complete fail on their part during every step of the process.

    I get a prescription in 3 month intervals, and this is the 4th or 5th time happening, I picked it…read moreup on the 15th of last month and due to there being 31 days in March I should be able to pick them up today and yet again there is note for the pharmacists to not fill until the 15th. I'm currently waiting for a call because after my 20 minutes on hold there is no one in office to help me. Again, this is the 4th or 5th time to happen. Don't feel like they're listening. How hard is it to take into account an extra day?

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    Integrity Urgent Care - urgent_care - Updated May 2026

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