Do not buy jewelry from JCPenney! Own multiple pieces of jewelry and have tried to get repaired…read moreunder their insurance protection plan only for them to give an excuse of why they couldn't repair them due to not having enough information, mind you I had all receipts with time and date and value. If sent for repair and were unable to repair they would refund in a JCPenney gift card with no option to return jewelry that I want to keep. Staff have given multiple explanations as to what is needed for repair. Selling add ons only to not follow thru on services.

A few siblings and I came in to get family photos done, and we had the pleasure of having Taylor as…read moreour photographer. It was a 10/10 experience, she was funny, kind, and had great photo ideas. Insta: averyblessing52 (add me Taylor)

I am continually outfitted in all kinds of Eddie Bauer gear because my wife loves this store. We…read morecome here whenever we come to the mall, and in fact, we visit pretty much every Eddie Bauer store we come across in every city we visit. So, when it's time to shop for shoes, guess where we go? The quality of the clothes are really good, as I have t-shirts and pants that have lasted over a decade. Today we got great service, a sale price, and even got an additional $10 off on a coupon, because we are "Eddie Bauer Friends". ---Update to Review on April 8th, 2016--- More good news to report about Eddie Bauer. The shoes I purchased felt fine while trying them on in the store, but I wore them two days and they began to make my feet and hips hurt. The fit was just off. Well, Eddie Bauer gladly accepted the return, and I got all my money back. Later that day, we returned to the store to buy three pairs of pants that were on sale for 40% off. Very cool! [ I submitted 10 wordplays to a pun contest hoping one would win best quip... But no pun in ten did. ]

This review is primarily for Stetson. He was absolutely amazing and so kind and helpful. Provided…read moreamazing customer service, and this is coming from someone who has worked in customer service and retail her entire working career. Story time: my boyfriend and I have just moved to the boise area from an area that had a moderate climate where legitimate winter wear does not exist and isn't needed. The best and warmest we have are $25 jackets from Costco that act more as windbreakers. I went on a hunt for good quality coats for us about a month ago, did a ton of online research and browsing. Eddie Bauer was a recommendation from local family members but the price points were a little bit of a sticker shock for me. Thankfully, just in time for the upcoming snow and bitter cold, EB had a killer sale. We bit the bullet and placed our order online for two coats we really wanted because the Boise store didn't have the exact color, style or the sizing we wanted. Waited patiently for our shipment to arrive, only to have the arrival date pushed back twice. Delivery date came and next thing I know our address was determined to be "unshippable" and the package was being sent back to Ohio with no way of stopping it. I made many frantic calls to EB Customer service and to fedex. I was told my only option was to wait for the items to return back to Ohio (14 day wait), then EB would issue a refund and our order would go back into their inventory without any notification. The exact items we wanted would then be available to all and as of now the items are listed as sold out. So our coats could potentially be sold to someone else. If we were lucky and diligent in calling everyday, we could possibly get them sent back to us with express shipping (so now we are looking at getting them towards the end of December). All of it was a big MAYBE and I didn't want to waste mine or EB's time and frustration of calling customer service everyday between now and then. I was pretty upset and frustrated at this point and still without coats, without the refunded money, and snow and bitter cold closing in. Seriously I was on the verge of tears. We decided to go into the Boise store and explain our situation to the manager. This is where Stetson came in! I showed him our order and tracking proof, told him of our troubles and asked if he would be able to honor the sales pricing we got if we could find comparable coats in the boise store today. He said he would and then he went above and beyond by becoming our personal shopper without us even having to ask. He helped us find comparable coats and searched for the right sizing and helped us settle on colors. I didn't feel rushed and he was friendly and informative through the entire thing. Although the coat I got wasn't the exact one I originally wanted and my boyfriends is a different color than the one we ordered we are both extremely happy. Stetson completely turned our entire EB experience around. It will still be a few weeks until we get our refund from EB online customer service but at least we won't have to freeze or wonder if we will ever receive coats at all this winter in the meantime. Thank you Stetson! You have turned us into two loyal EB customers.

Finally made it here! For a factory outlet store, it's well-organized, clean with lots of…read moremerchandise and great deals. The day I visited, they were giving out a coupon for an extra $10 off if you bought 3+ items. I had no problems finding enough stuff to use the coupon and walked away with a terrific deal! Once you visit, you'll see that the only thing that's "outlet" about this store, are the prices!! I'll be back!

great customer service! Sabrina and her team helped out a ton. go get your swag!read more

The customer service was the worst! Bought 3 sweaters and 2 stated "final sale". The third one did…read morenot. I took it back with the tags intact and the customer service agent said it could not be returned. Also adding it's "my sweater now" which was a bizarre statement. I explained that the two sweaters says final sale but this one did not. She said it was probably missed. Extremely rude service and I will not step foot in that store ever again.

This is my favorite clothing store in all of Boise! Not only is it a nicely arranged and…read moremerchandised store, the sales associates are the best. Ask for Dawn! She is dynamite at putting together outfits, pulling things off the sales rack to coordinate, knowing the merchandise, helping with jewelry and scarves, just the best! I really do not shop anywhere else any more, WHBM clothes are fashionable yet classic at the same time. If you invest in your clothes, want them to look great on you and be of high quality, I truly recommend you visit the Meridian store, and ask for Dawn!

This time is year is my favorite! It's finally September, it's my daughter's birth month and it's…read moretransitioning to fall. We go to American Eagle every year to see what kind of dress we can grab my daughter for her birthday. We snag a few during the summer but we needed something fresh for her upcoming birthday dinner. I am always greeted by the nicest sales associates on the floor! One of them greeted us, asked what we were looking for and directed using to where some of the dresses were located. We checked out the new fall dresses and weren't really into anything so we headed to the sales racks. We found a couple potential pieces and wanted to try them on. We got a room by one of the sales associates. I appreciate that they grab the customer's name to make it more personal. He got my daughter's name all written down and told us to holler at him if we needed anything. My daughter tried on her dresses and we found a nice one to wear to one of her birthday dinners. We ended our shopping visit with a sweet gal checking us out. We were also thanked by a couple girls in the front on our way out. I have always enjoyed shopping here. The clothes are cute and the staff is hella nice. I am sure I'll be back soon!

The AE Mall location is a 1000x better than the store out at the Village in Meridian…read more With the fate of malls up in the air, because of online crap...I'm scared that we will lose the mall store. Oh, I kinda LOVE American Eagle. Great clothes for guys, amazing workout clothes...which is good for someone who lives in a gym....YUP! I totally just said that about myself, hahahahaha! Seriously tho, we know they have great stuff in AE. Reason why I say it's better than the village store is because... the Village store is tiiiiiiiiiiiiiiny! And OH DEAR GOD! it's always so damn busy in there! So you're like a bunch of cattle moving through a tiny store... It's kinda like how you're moved through one of them GOD AWFUL IKEA stores, hahahaha! IKEA ugh! I know their stores are 5 warehouses in one vs a small AE store, but I'm using thos comparison to describe how CRAMPED the village store is! Also, the mall store has more product, more clearance items....hahaha, who doesn't love them some discounted AE stuff? Hahahaha! I'm a cheap bitch LMAO! (I really wish Yelp would let us use emojis lol). The staff at the mall is super sweet and incredibly attentive. I had an issue recently...bought a pair of shorts that I ordered while at THE VILLAGE STORE....lol. Well, she ordered them and whatnot. I ordered the dark gray, medium. She ordered me the XL, with the light gray....this is where an emoji would help lol. So I was there for a dinner...went and returned them and reordered the other ones. She put the order in, took my $$$ and two weeks later....STILL. NO. SHORTS. She never ordered them, hahaha! Whatever, right? Finally REORDERED them...AGAIN...from a SUPER bubbly manager at the mall..wish I could remember her name. She was fantastic. She ordered them and then gave me 15% off for the inconvenience. A discount is a discount, no matter the amount, right? Was just really nice of her to do that for me. Moral of this long story....GO TO THE MALL LOCATION! it's just better in every aspect. Also, American Eagle....DO NOT EVER CLOSE THE MALL STORE!!!!!! ya know, unless the mall shuts totally down...which Boise mall does pretty good. Always crowded. So maybe there's hope for that place! Thanks again for reading, Yelper peeps! Cheers!

Such a great shop with even greater service! Came in today to get pants for my husband and was…read moreimmediately greeted by Melissa who helped me find what I was looking for and also gave me some great info! Highly recommend this place for all your tactical/uniform needs and more!

A huge fan of this brand and the products they have available. I went in to browse over clothing…read morethat would best suit my interests in a career as a first responder, and to my delight I found a huuuge selection of pants, shirts, and gear to choose from. Camille was a phenomenal help, showing me the difference strengths of all the product lines. Will definitely be spending more of my money here

Located next to Nike and Toys R Us (the Toys R Us is closing soon)…read more Ample parking in the paved lot out front. No free WiFi. No restrooms. Closest one is Toys R Us. Friendly, but not overly annoying friendly service which I personally appreciate. Lots of fitting rooms and when I went you could just go and try on your clothes without doing an item count and having to talk to anyone (again I personally appreciate, but some may not). I'm an independent shopper and don't like to be bothered. Selection/variety is good, not great for men. Could be better for women and children, I can't speak to that. They did offer to order online anything they have there not in your size with free shipping so that is good to know. Lots of stuff on sale as you would expect. P.S.I deducted one star because there is no free WiFi and also no public restrooms. These should be standard in 2018 at all business. No excuses there.

I'm glad we have a Gap nearby! I'm a semi new Gap customer mainly because I recently discovered…read morehow great their clothes fits my kiddo. They have good quality clothes that is somewhat decently priced. You can sometimes find good steals on their clearance racks. Every so often they have a spend $50 today and get $25 off your $50 purchase at a future date. If you go plan to go back, it makes your purchase that much better! The Village at Meridian has been such a great addition - it's brought in so many great stores, including this one. The location is a big plus for me as it's not in the mall but a shopping center around the corner!

i usually love going to zumies i always feel welcomed. but i went in on nov 21st at 4 pm and i…read morelitteraly got ignored, and looked at sideways. ALL I WANTED WAS SOME BAGGY JEANS AND DCS. i did not get the help i needed. tried to ask for the shoe sizing.. got ignored. tried to ask for a dressing room........ GOT IGNORED. where did all the cool people go:/

The service was peak. I have never had better service at a clothing store. Everyone was super…read morefriendly and helpful