We stopped in to try their custard, and here's the deal…read more The place is really small, and quite basic. Also, why was the lighting so harsh?? Felt like I stepped into a morgue. Not sure why they couldn't make the effort to make the place a bit nicer and more inviting? Then the menu... How convoluted! SO much print on their board! In any case, here's yet another reason why I'm using the word "convoluted". As if the menu wasn't busy enough, they even have "doggy" cream all over the board...which turns out to be ice cream-custard for the dogs. Then a TON of toppings listed on the bottom...yet, you couldn't add these toppings for any one of the cones. They only work for cups. Huh?? Well, I finally managed to order a Waffle Cone w/ Vanilla (which I had to repeat FOUR times...not sure why, but I was speaking clear English, with ZERO accent....yet the girl just wasn't listening to me AT ALL?!?!?). WOW. The whole ordering process was just grueling in more ways than one. BTW, I managed to get a Waffle Cone dipped in a cup, with a small drizzle of Caramel Salt. Very weird...and hard to eat, without dripping the custard all over the place. BTW, the custard tasted quite good, but WAY too drippy. Now I kinda understand why they couldn't just mix in the toppings with the custard. Too drippy. A total runny mess...just like the convoluted ordering process. Sorry, but I just wasn't a fan of this place...nor the drippy custard.

Nice location for this treat shop. The service was outstanding and everyone in our party had smiles…read moreto share !!

It's a minute since my last review & time for an update…read more It's the second snow day & no school on 1/27/26 so Isla says 'Let's do Sweet Frogs'! Kelly wasn't there but we might Bryce who was busy working hard. As always a great experience!

Alexis was very friendly and helpful! Her selection for us was just right and her suggestions for…read morea fruit topping were perfect! Probably the best yogurt I've ever had !

My family and I had a great time at Carolina Scoops! They have plenty of parking in the lot…read moredirectly across the street. You can keep it simple with standard ice cream or go all out with one of their fully loaded milkshake sundaes made with goodies like Oreos or Reese's Peanut Butter Cups. Two of us went for the Oreo sundaes, and YUM! Go for it when you're in the mood to indulge! Of course, we couldn't leave our four-legged family member out! We got a pup cup complete with a little dog biscuit for our girl waiting in the car. She gave it two paws up! A fun stop for a sweet treat!

Still my favorite ice cream in the Charlotte area! Always friendly and fast service. But it's the…read morefresh hot waffle cone and the delicious ice cream that keeps me coming back for more. I love that the flavors rotate but they always have the staples. My hubs is a little Bonkers over the soft serve. that just means Something for everyone. So Run and Scream for Ice Cream all the way to Carolina Scoops and support this local family that's doing it right.

Great selection. Great service. Very clean. Owner is a very cool and nice guy. Definitely needed in…read morethe area!

$0.62 per oz adds up faster than you think. Quick and easy self service, simple business where you…read moreget exactly what you came for and quickly. The froyo is a bit watery though

(6/8/26) I'd never visited Andy's before. I've driven past it many times while visiting my dentist,…read morebut never stopped. That's a mistake that I won't make again. Their custard is delicious! I ordered a large vanilla concrete. No toppings required. The cup holds about 16oz and it tastes amazing. The service was pretty quick considering the line of people at the drive through. Ambiance... It's an old time custard shop. There were some families and teens waiting for their custard. It was perfect for my breakfast on a sunny 92* day.

The custard is amazing!! I have been here many times. Never been disappointed. Then what, you might…read moreask are the 2 stars for, Bill? Well I'm glad you asked! The manager... She is always disinterested, often unfriendly, and sometimes...downright rude. I honestly don't know what her problem is, but it is a persistent one. Her attitude totally melts my ice cream. I'm to the point of just going somewhere else for ice cream because she can downright ruin the happy experience. Maybe she shouldn't be the one taking orders? It's too bad, but it's the truth. One can overlook bad service, but not a bad pattern Andy, can you hear me?? Edit: I tried sharing details with the OM mentioned here. Other than the initial template response, he never got back to me. Life is more important than leaving reviews or being salty about poor service, but, if your goal is to "resolve" bad experiences...mission not accomplished. Just letting you know. I since visited the Matthews location and it was awesome btw. Way different service experience.

The prices are high but the ice cream is amazing with quick service the floors are shiny clean and…read morethe tapes are always cleaned.

I absolutely love Waxhaw Ice Cream's ice cream. The product itself is delicious, and I'm always…read morehappy to grab it at Emmet's or the Union Exchange. Unfortunately, I really don't enjoy the experience of actually visiting the shop. The biggest frustration is the ordering process. It's the first ice cream shop I've been to where you wait through the entire line before you can even place your order, and then you're given a buzzer and have to wait again. With kids, that means waiting twice and makes the inside of the restaurant very crowded, which can make what should be a quick ice cream run unnecessarily frustrating. Another thing I find disappointing is that they don't offer samples. With so many flavors to choose from, being able to try a flavor before committing to a scoop seems like a pretty basic part of the ice cream shop experience. I also have to say that the customer service has consistently left something to be desired. The person I assume is the owner often comes across as though she'd rather be anywhere else, and the overall interaction doesn't feel particularly welcoming or friendly. It's a shame because I genuinely love the ice cream! I just wish the in-store experience matched the quality of the product. I'll happily continue buying Waxhaw Ice Cream elsewhere, but I find myself avoiding the actual shop because of the experience.

Wow -- what an amazing experience at The Crazy Mason in Fort Mill! My wife and I are officially…read moreobsessed. I got the You Gotta Be Puddin Me and she had the Sweet Cheesus, and let me tell you, both were INCREDIBLE. We did have a small mixup with our order, but the staff completely blew us away with how they handled it. They went out of their way to make it right, hooking us up with $2 off coupons AND free jars. Talk about above and beyond! These are the kind of people who truly care about their customers. We couldn't be happier and we'll absolutely be back. Do yourself a favor and check this place out -- you won't regret it!

I've been wanting to try Crazy Mason in Fort Mill for a while so we finally stopped in. The…read moremilkshakes are definitely fun and over the top. The quality was good and everything tasted fresh. The souvenir mason jar cup is really cute and makes the experience feel more special. There were a few things that took away from it though. The cleaning station didn't have soap and there were no napkins stocked. They also had the door open and it was 44 degrees outside so it was pretty cold inside. 20$ for a milkshake is a little crazy but the perfect size for sharing! Overall it is a fun place to try at least once especially if you like big loaded desserts and taking cute pictures. I just think for the price the basics should be handled better.

The ice cream is made fresh, the service is outstanding!!!!…read more Love the mint chocolate chip and the Mango shaved ice (I believe it's called) is to die for! This is my go to Place!

Always delicious. My favorite is the banana split! I got the Turtle sundae to switch things up for…read morea change, but I missed the fruit and will go back to the banana split next time. My husband thinks the cookie dough Killer Miller milk shake is the best around...caution, it's huge. Service was quick, easy, and pleasant.