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Pelican Spa

3.4 (79 reviews)
InexpensiveHotels
Open 9:00 am - 9:00 pm

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Pelican Spa

Arbitrary/creative billing. When I needed to change out reservation, I was billed $10 even though I gave them over a weeks notice. The manager, Rebecca informed me that the policy was "always" in place, but NOW she is deciding to enforce it. Specifically, she said SHE was deciding to enforce it because she is now the manager. Good luck with that. We used to love this place, but like all things, change is in the air. As with many places, their prices have increased. The people who work there used to seem very happy, welcoming, and people that I wanted to look forward to visiting again. NOW, not so much. The accommodations are rustic, and quirky...and never wet especially clean. The main thing it had going for it was the personal touch that made this place worth visiting. So much for that. We are giving two stars only because once upon a time we loved this place. The two stars are for the past experience. We cannot give any stars for this point in time, and will likely never return.

Here's my confirmation, but apparently, it doesn't mean a thing to PELICAN SPA!
Ramsey R.

Zero Stars!!! These incompetent jerks over booked me and left me on the streets of T or C with no place to sleep! I booked a room Tuesday, after I even called and talked to some punk named Matt. Matt told me he was the manager and wouldn't give me his last name! They kept blaming the booking agency for the problem, telling me that it's not their fault. I was ok with the overbooking, and I simply wanted them to help me find another hotel and possibly cover the difference! NOPE! Matt was a total rude jerk, and told me he was at home and didn't want to deal with the problem! I am so disappointed. At the lack of professionalism these kids have. I say kids because the whole time we talked on the phone, he called me "dude".. "Dude, it's not my fault" "dude, we aren't going to help you" "dude, your gonna have to take the refund and find another hotel. REALLY? Saturday nite, 4th of July wknd? There are no hotels available... AND, here's the kicker, the people who had a reservation WERENT EVEN THERE!!! The room was actually available...FML... but, no, they still would t honor my reservation, even though I had already paid, and had confirmation emails... ugh! So pissed! Ef Pelican Spa! They suck! Don't stay there...

Room was dusty on lamps and tables. Mattress falling apart on sides. Large Roaches. There are 16 rooms and only 4 hit spring tubs. First come first serve including pass holders who are not guests. Tried 5 different times to soak no luck. AVOID!

Morning sun on the statues in the courtyard.
Marcia A.

I just loved this place! The rooms are affordable (albeit funky), the staff is great and the tubs are wonderful. I loved sitting in the sun in the courtyard, the artwork is so fun! We stayed in one of the rooms by the office and I enjoyed going for late and early soaks. This is not a 5 star resort place, but 5 stars to my eclectic taste!

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Review Highlights - Pelican Spa

Just note that each soak room is equipped with a tub and you fill the tub with hot springs water to your liking.

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Pelican Spa - hotels - Updated May 2026

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