The stress of being on the road as my city and neighborhood burn in Los Angeles were eased…read moretremendously by Rachel at the front desk. Check in was a breeze, she was concerned, friendly and determined to make sure I felt at home. I cant even begin to tell you how important those 5 minutes were. Thank you from the bottom of my heart !!

Great for what it is. Cheaper place to stay in between cities. It's old, but decent. I searched the…read moreentire room and bed before bringing my stuff in to confirm there were no bedbugs. Bedbug free! Safe to stay. No issues with parking lot or area of town. Front desk was very friendly.

After five days backpacking in the Gila Wilderness, we stayed here for just one night. I'm sorry…read morewe couldn't stay longer. The rustic cabins are fun and cozy and comfortable. This place is super relaxing. Side review: Don't miss the steaks at the Buckhorn, just down the road.

We first stayed at this location when the cabins were originally opened. The facilities are…read moreshowing some wear and tear given their age. Unquestionably the cabins are charming and well located. Having lived near by, we know why there must be rules, particularly when operating in the forest, but I don't remember the long list of do's and don't passed out and posted when checking in as they were this time. The one thing not mentioned was housekeeping. There was no housekeeping for the 3 nights we stayed. Not sure what their policy is on this? We will still likely return.

After 4 stays we will be back. It is kinda cheesy but cheese…read morehas it's place. The staff is GREAT

Issues with the website and very little communication through phone. When I did get someone they…read morewere rude. There are some nice places very nearby. Skip this one.

Dana gave me the most amazing and relaxing facial. Just wonderful. She worked all the tension out…read moreof my neck and shoulders, too!

This is our first time here at a Spa Resort. We have a spa…read moremineral hot water soak 3x with appts. one per day and a massage and facial blended in. A quiet and a special resort. The hot mineral water comes free and natural from the wells below the town. This is a little known place that i came to 35 years ago when this state was on my service loop. One of 5. 100,000 miles a year. So Long Ago.

My stay here was wonderful! Not only was the price for a one night stay worth it. Their FREE…read morebreakfast was delicious and in my opinion was in a very nice dining hall and it made me feel very important and fancy, you know? The dining area was really neat and clean and it gave me a luxurious feel and I can appreciate it very much because to me it shows that they are put a lot of care into making sure their guests are taken care of. I called ahead to see if there was availability first, what rooms were available and what time check out was. The photos of the hotel were very lovely and I loved that the pool was so big and nice so I was excited about being able to swim in it too. Unfortunately, their pool was closed (chained up), and I wish there was a warning sign about that because I really wanted to swum and it looked really nice. Again, their dining hall for the free breakfast was so nice. I thoroughly enjoyed breakfast and only wished my family had joined me because they had hot and fresh eggs, grits, sausages, oatmeal, biscuits and fruits, oranges. The spread was definitely amazing and the one to beat. You could make your own waffles, they had cereal (Kix and Fruit Loops), yogurt and toast and just so much! I'll share a video of what I saw. Check out was at 11am. It was roughly $107 in total for a one night stay and that was a very reasonable price in compared to our previous stay at another hotel/motel in Arizona (please refer to that review). Checking in was really quick and the woman at the desk when I checked in was very accommodating. We checked out right before 11am and had to drive roughly 8 hours home when I realized I left some headphones in our suite. Called to ask them about it the next day and was told by the woman on the phone (that I will assume is the Manager), Heather, to call back the next day (she's working) and she'll get something squared away so that I can have my headphones back. I truly appreciate that so much and it's one of the reasons why I gave this place 5 stars.

The customer service today April 8, 2026 at 9:08 pm was terrible rude!,…read moreWe asked her a room and how much , and she mentioned different price on the Choice Program app. When I asked her why the price is higher on what she gave us, she told a different bogus excuse, her voice is so loud and she is the one rude. And threaten us that she will call cops on us! I told her go ahead but my husband told me don't waste my time on her! This kind of person should not be in front desk as she has a bad customer service. I travel for work and this kind of atittude is outrageous, I never experienced thus kind of disrespectful. This complain will reach the corporate.

Blackstone is a truly special place- we were looking forward to this visit for months and it did…read morenot disappoint. Although there are a few other hot springs in the area, I cannot imagine anywhere else being this detailed and thoughtfully designed. We chose the Superman room for the indoor tub - some of the other rooms have tubs on private patios. We were advised to bring our own snacks which I'd recommend since food choices in the area are limited. There is a cutting board, cutlery and plates, as well as a small fridge/freezer. We cannot wait to return and to bring family/friends here in the future. Thank you!

We've come here many times for the campy hotel themed rooms, but this was our first time renting a…read moreprivate soaking tub. It was clean and quiet and sophisticated yet minimalist. It reached 90 degrees today, but they have a cold shower (with shampoos and body wash) and overhead shades to keep you cool. Bring towels and water and enjoy a blissful soak! It's also affordable compared with the other springs in the area.

It is so nice to see little places like this getting the revival and love they deserve. We stayed…read morein two rooms at this motel for about a week while we were in the area visiting family. We really enjoyed this low-key location. The motel was very clean and comfortable with a mini fridge, microwave, stove, and sink. Decorated very cute. The staff were super friendly. I'll definitely come back and stay here and I would recommend to others looking for that perfect secluded get-away!

Doesn't look like much driving by but the inside and amenities are a great value. Owners are down…read moreto earth friendly and always available. Access to Gila is easy. Highly recommend

When we can find them, we love the convenience of being able to pull our vehicle right up to the…read moredoor. This style of older Best Western's are getting harder to find. We had a clean King room. It was very comfortable. This is a dusty, desert town, but the room was great. There was a microwave, refrigerator and coffee maker in the room. It was close to the highway, but it was quiet. Breakfast was average, but filling. We will stop here again.

Room door was always difficult to operate, open. Staff were rude at check-in. TV remote was in need…read moreof batteries or something.

Sarah is wonderful. Had a family emergency and stayed for a month. I felt like I was staying with…read moreloving relatives. This is an affordable motel with a cute backyard. Lots of parking. It has a neighborhood feel. Nice people traveling who say hello and warm hearted. Pet friendly, outside smoking area. Rooms are being renovated. They each have slightly different decor making it more like an inn. This isn't a bougie hotel, it's down home living.

I had to find a place to stay while in town for a couple of nights and this worked out fine. I was…read morea little concerned about cleanliness (laundry area and washers, bathroom sink and shower traps needed a good cleaning out) and finding a couple of roaches scurrying around when I woke up in the middle of the night, and there are long-term residents so keep that in mind if you are opting for a stay. It was a port in a storm, so I'll leave it at that.