When my original solar installer went out of business, I was stuck with a system that had stopped producing power and a long list of unanswered voicemails to other service companies. Pelican Solar Service. From the first call, their team was friendly, responsive, and willing to jump in where others wouldn't.
They sent a tech out almost immediately. He quickly diagnosed a failed panel, walked me through the warranty process, and even handled most of the paperwork. A few days later, the replacement panel was installed, my system was back online, and my monitoring app finally showed green bars again.
As a bonus, Pelican gave all the panels a professional clean while they were up there. Production is noticeably higher, and everything looks brand-new.
If you've been ghosted by other solar service companies, save yourself the headache and call Pelican first. Personable staff, quick turnaround, and zero hassle--exactly what you want when you hit a snag. read more