1. Pegasus Social Services

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Portland, OR

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Pegasus Social Services

3.0 (2 reviews)
Closed • 8:30 am - 5:00 pm

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Marquis Mill Park Post Acute Rehab

Marquis Mill Park Post Acute Rehab

3.6(22 reviews)
0.6 mi•Hazelwood

I have nothing but good things to say about the Marquis Mill Park acute rehab center. My 96 year…read moreold mom, who was an absolute joy and my best friend, was a patient there recently after a fall in her home. Her health declined fairly quickly and ended up basically needing comfort care as Hospice was not available for about 3-4 days out. The staff ( All of them) were absolutely wonderful with her and myself as I was with her every day. The nurses, CNA's, physical therapy, nutrition services, housekeeping services were all so respectful and kind. A very heartfelt shoutout to Melanie and Adrienne. I could not have gone through this without their Empathy, kindness and problem solving skills. The facility itself is clean and well maintained with a homey feel as opposed to a cold sterile environment. The meals are very good as well. I would not send a family member anywhere else if needed. Highly recommend 10/10.

My dad is there recovering from a heart attack. No one there communicates from one shift to the…read morenext, or from one day to the next. They would not give him his pain meds as prescribed. When he complained about not being able to sleep, and how much pain he was in, the nursed would ask him the same questions that another nurse had asked him the day before. Then we got a lot of "I'll leave a note for your doctor". It seems that the note never got left because we were told that several times about my Dads pain. He would occasionally go up to 11 hours without it. It was prescribed for every 6. So I asked for a list of his medications and the times that he is given them. I have medical power of attorney, so it seems easy enough. Nope! Not here. First I asked a woman at the front desk area, who refused to give me her name, and she told me I had to find his nurse.... Well, he was nowhere around my Dad's room, so I asked his CNA, Moreno. She told me that I had to ask his nurse. Like Im supposed to wander around the care facitly looking for his nurse. So I hit his call button. 25 minutes later, I timed it, Moren, his CNA came in. "I don't need you, I need his nurse", I said. He finally came in and asked the same questions and said he'd leave the doctor a note. Unbelievable. So I tried to contact 2 people in charge of his care, Debbie and Joyce. No one answered the number I was given by his nurse Jordan, and Debbie hasn't replied to my email. It's been over a week and still no response. I am beyond pissed off about this. I would tell anyone looking for a care facility, full-time or for recovery, to pass on this one. They obviously don't care much about their patients. And, sorry this is so long. If anyone from the facility would have called me back, I would have told them all of this in such less public way. Please! Pick the next one on the list...

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Marquis Mill Park Post Acute Rehab
Marquis Mill Park Post Acute Rehab
Marquis Mill Park Post Acute Rehab

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Zara Home Care

Zara Home Care

3.0(2 reviews)
1.6 mi•Mill Park

My grandmother has been receiving services from Zara for two years now, and we've had an amazing…read moreexperience. Everyone--from the office staff to our caregiver--has been wonderful. They consistently check on my grandma and even visit a few times a year to ensure she's receiving the care she deserves. My family and I are truly grateful for this company. We know we can rely on them, and that peace of mind means everything. Thank you to everyone who continues to make sure my grandma is well cared for. Happy holidays to you all!

From the beginning this company was shady. First off, they made me feel as if I needed to qualify…read morefor their services, when I was doing the hiring. Second, he told me not to keep any appointments or interviews with other providers while I consider them. I had to say yes or no without talking to anybody else, what? I was desperate for help. THREE home visits later, they finally brought me a caregiver. I explicitly asked for someone who likes big dogs. They brought me someone who's "biggest fear in life" was dogs. Brandon from Zara said she will get used to them. I said this wont work for me, but my point is, Dominic and Brandon didnt hear my needs on several points. To top that off, he said Oregon law states that Zara must have regular home visits several times a year so they can make sure their employee is doing the job, and to know Im not covering up anything. Nope, once a year and thats to reasses. He INSISTED before I had to say Ill go with another, less bothersome company. He relented to twice a year, I said once. If my caregiver was ever late or sick, Brandon would call me to see if my care giver was telling the truth. I had to tell them twice not to bother me with that stuff. My caregiver said she hadnt gotten a raise in nearly 2 years. When she called in sick, Dominic told her to stop being childish...?... And she quit without notice, I cannot blame her and I miss her, she was the best caregiver I ever had! His lack of managerial skills affected my life in a bad way. Because of Zara, I went 2 weeks without help, and with a fractured ankle.

Pegasus Social Services - personalcare - Updated October 2026

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