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    Senior Helpers

    5.0 (1 review)
    Open Open 24 hours

    Services - Senior Helpers

    Elder care planning

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    8 years ago

    Senior helpers has been a great help for my wife and take great care of her and have a great working staff.

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    Care Solutions LLC- Senior Living advisor

    Care Solutions LLC- Senior Living advisor

    (20 reviews)

    Hazelwood, Northeast Portland

    Brenda is the most compassionate and caring individual in senior living placements. As a sales…read moreconsultant in senior living, whenever I was presented with a difficult or urgent placement, she is the first person I call. I know I can trust her to go above and beyond to find the right new home for any senior. She truly cares about not only her clients but their families as well. I would highly recommend her services!

    A year ago Brenda encouraged us to get help for our Mom. As she has a long term policy I didn't…read morethink she would qualify at that time. But since, she really does qualify so we again contacted Brenda. She was right there stepping in to be that lighthouse in the dark helping us avoid the rocky shoals to guide us safely to port! Believe me, you NEED Brenda with her many years of experience as you DON'T KNOW WHAT YOU DON'T KNOW. She gave us advice that we didn't even know we needed. She even suggested Whitewood Gardens which we checked out first. Sure enough, it was a smaller 39 bed assisted living unit and privately owned, not corporate owned like the place my Mom just moved from. What a difference! So Brenda was professional, kind, very caring, extremely knowledgable and even had the perfect place for Mom as her first suggestion! What more do you need? Just contact Brenda if you have a loved one who needs help. She is the highest rated care advisor with google in the whole state of Oregon!

    Cherry Blossom Cottage

    Cherry Blossom Cottage

    (10 reviews)

    Mill Park

    I was hired on for day and swing back in August. I…read moreexpressed that DAY SHIFT was preferred and was told by Laura that she could work with that, and I was given swing shift instead. When I confronted Laura about it, she then told me she wouldn't be able to schedule me for even 3 days a week if I were to do day shift, which is a lie because again, all staff are working doubles day into swing or swing into night, so really it's Laura managing the schedule super poorly, . Laura will lie to you in the interview, and tell you she can work with what you need or give you a certain position, but then put you on swing, and as a caregiver. when you approach her telling you what she need, she'll express looking at the schedule then say she cant give you those days. The employee turnover rate and staff working doubles is awful because of the way Laura runs the schedule, she DOES NOT care about her employees at all. The staff there are seriously overworked, because Laura doesn't know how to run a schedule, she should not be in the position she is in at all. She will over promise and not deliver DO NOT WORK HERE My best experience was with other caregivers and residents, management is extremely poor, and shouldn't be managment.

    Cherry Blossom is a beautiful facility, with some excellent caregivers.  However, our experience…read morethere ended up being a nightmare.  Mom has Parkinson's, and had in-home care for three years, prior to moving into a facility.  We had always been thrilled with the caregivers and agency providing care (previous on-line reviews I've left about my mother's care have always been glowing). Cherry Blossom did a thorough assessment of mom prior to her moving in (interviewing her at length, plus gathering information from her doctor, her family, and her in-home caregiver).  Based on that, they told us the rate would be $5400/month.  We knew the rate might increase over time, as her needs increased.  When I reviewed that initial plan, I was pleased to see that it was thorough and accurately described my mother's condition and needs. However, just two months after she moved in - with no change to her health status - the monthly rate increased by over $2000.  Two months later, it increased another $2000 (in four months went from  $5400/month to almost $10,000). All rate changes were retroactive (and added on to the current bill); the final monthly invoice was over $11,000! Who knows how much higher the monthly rate would have skyrocketed, had Mom continued at CB. Side note: I just saw another reviewer on here with a similar experience. CB responded to that reviewer that maybe the family had not been 'truthful' about their parent's needs. That could not be further from the truth for us - we provided accurate information about our mother, and I trusted that the care plan written by CB was a correct representation of that.   Cherry Blossom attributed much of the change in mom's care plan to her behavior.  In the final care plan (where they assessed the $10K monthly rate), they described behaviors we had never seen in mom.  The new plan stated that she now needed 2 caregivers at all times (although she weighs 100 pounds, and her PT describes her as a '1-person transfer'). On the multiple instances we visited her after this new care plan (when we were now paying for 2 caregivers), she still never had more than one caregiver assisting her - for toileting, dining, dressing, etc.  The evening/weekend med aides were wonderful. Unfortunately (from the beginning and on multiple occasions), I observed the regular weekday med aide being very abrupt and rude in her interactions with mom.  They developed a contentious relationship, which led to challenges at medication time, and could have contributed to the behaviors CB described.  The written reports I had a chance to review, describing her 'negative' behaviors were almost all initiated by that one individual. Ironically, several other med aides and caregivers at CB told me that mom was their favorite resident; enjoyable and funny.  At CB, Mom spent almost all hours of the day (except for meals) in her room. They said that she elected not to participate in the few available activities, which surprised us, as she has always been very social (she has difficulty ambulating and needs a caregiver's help to get into her wheelchair or get started with her walker - so if they didn't help her, she sat in her room). At CB, she had multiples falls each week (likely because of spending so much time alone in her room). Her room was also almost always dark - shades pulled down, and overhead lights/lamps usually turned off.  When I visited I would always open the blinds and turn on the lights, which she preferred.    We have moved mom to a wonderful new facility.  In the months she's been there, we have not heard any reports of the 'difficult' behaviors described by CB.  She often spends time doing activities or just enjoying the community room with other residents. The difference in social atmosphere at the new facility is palpable. On most days, many residents gather for hours in the community area (as opposed to the 2-3 residents I typically saw out and about at CB).  Mom has a positive relationships with her caregivers.  She has only fallen 1 time in her months in this new facility (probably because she now spends much of her time in a group setting, rather than isolated in her room with the door shut).  When she is in her room, the lights are on, shades are up, and her door is open to the community space. Her care plan appropriately says she only needs one caregiver to assist her.  The plan was recently updated, but the monthly rate this new facility initially quoted us (almost four thousand less than Cherry Blossom's final rate) has not increased.  The new facility's administrator is wonderful, flexible, and works with us on solutions when needs are identified. We are so happy we made the move; it is a much better situation for mom.

    Arcadia Senior Living

    Arcadia Senior Living

    (8 reviews)

    Powellhurst - Gilbert

    DO NOT MOVE YOURSELF OR ANYONE YOU KNOW OF TO THIS PLACE! The staff is to not be trusted, when you…read moreor someone you love moves here -- you become a piggy bank for them and that's it.. This facility wants money, more money, and does not want to put the work in to receive said money. The last executive director who was fired had no etiquette whatsoever and became very narcissistic when I set boundaries with her and the facility. Little did she and the staff know, when I was being vetted I received a copy of the court visitor report and to my surprise, Arcadia threw me under the bus stating I was not fit to be a guardian because I was an actor, see attached picture. If this is not enough to go here, continue reading the shit show that is Arcadia. This place lacks professionalism, accountability, and respect. The new executive director is the same as the last executive director -- gaslights, claims to never hear what you are saying and makes you question if you are really in the right for not wanting your loved one or yourself to live here -- no you are not crazy, a narcissistic soul is to not be messed with. With a narcissist, 5 + 5 = 2 to them and you know it's 10 but they will find a way to argue their way through their truth lie. During the time my father was here, he went to the ER three times, one of which was an ICU visit. The executive director then wrote to me that how could I think that's a lot of time to be at the hospital when the whole point of moving my father to a care facility was to keep him out of the hospital and instead he went and the ICU visit he had pneumonia and was on a ventilator and all times he had a UTI with the main issues he was in the hospital for. The level of inadequacy in this facility especially from the two executive directors is beyond dark and the facility is to not be trusted. The last ER visit I told the social worker to move him to the new care facility that was better suited for my father's needs and instead she worked with Arcadia and like the last times, I was blown smoke and mirrors. After this visit I called to speak to the in house social worker and asked if he was brushing his teeth and taking showers and she said no and then Jose Garcia told me I heard no such thing. The weird part is that after the social worker Candy told me of this who had a nurse with her when this conversation took place, she was let go immediately -- wrongful termination is illegal. I have every right to know what was happening with my father and Arcadia wanted to never provide accurate information until I got resources to find out they were lying right through their teeth. When it came down to moving my father, they did not help with discharge, made the process extremely difficult and continued to harass me about my decision. They then said my dad owed for 30 days for a notice I never saw the entire time I was there nor did I sign and being his guardian I'm legally supposed to be shown all documents especially when a signature is needed. Arcadia thinks they are above the law and they are learning through my experience they are not. Tammy the nurse then told me my dad owned furniture but never in anything I've signed did it ever say that the room furniture is the tenant's responsibility. Arcadia will make up rules as they go along to try and drag you through the mud in hopes you will give up to them and let dark energy win. Jose the new executive director was extremely rude to various outside medical staff trying to help me with my father and sent photos of other residents to me with my father in the photo. The social worker she worked with at Milwaukie Emergency geriatric psych was extremely disrespectful to me for getting a nurse care manager to do research into these evil souls and give me the real truth about my fathers medical chart. Google what an ARCHON is, they are Fallen angels and operate from ego and drain human life force energy, money, resources, etc. Both executive directors with the social worker at the Milwaukie psych unit are all one and karma has already sent the original executive director to her appropriate timeline. Jose, I hope the universe is kind to you because you can't avoid the time continuum and your karma is manifesting quite well. Peace and blessings, when you mess with me, you mess with my whole divine team! To tie it all together, I paid over 10k a month for my dad to not take his medication for almost two months and was then notified when it was too late sending him to the ER and then right when he came back to Arcadia he missed three sets of medicine and the executive director denied the whole thing yet I have physical proof that my information is accurate. If paying Arcadia results in multiple ER visits, missed medication, no showers, poor mouth hygiene, then I am in full legal rights to have made the emergency move for my father!

    I moved my mom to Arcadia Senior Living last summer during Covid. It was a really difficult…read moredecision, but she needed the care I could no longer provide. The staff have been empathetic and accommodating. I am so relieved to have people care for my mom and she loves it! Although I couldn't visit as much as I wanted over the past year because of the Covid restrictions, I was still able to be connected with online visits. My mom can get a little testy sometimes and their staff have been so good with her. They aren't perfect but they have been more than perfect for my mom!

    Mastanduno Law Group

    Mastanduno Law Group

    (8 reviews)

    Montavilla, Northeast Portland

    I had a consultation with an attorney whom I absolutely loved speaking with. He was kind, caring,…read moreand offered such supportive advice I practically hired him on the spot. He was unscertain about a couple of issues he wanted to double check with another attorney whom he said knew more about registered domestic partnerships, and asked that I give him a days notice before signing with them. I was ecstatic, I thought my search for an attorney was finally over! Unfortunately, I never heard from him again. I sent a follow-up email to the general business, I called, and got nothing. No response. My friend who had referred me, gave me his specific email - nothing. I called one last time and got the attorney my friend was using only to find out he wasn't the one I'd spoken with (I had conversed with several attorneys and had not written his name down as all others had sent follow up paperwork & I had assumed this would go the same way)....... anyway, I spoke with my friend's attorney & asked him if he could speak with the attorney I'd spoken to because I wanted to hire him or would have to go with someone else due to time constraints. I never received a call back. I guess what I'd like to say is that if they couldn't have taken me on as a client I never should had been offered a consultation (which I paid for btw & believe I should be refunded for). Perhaps they were not comfortable taking on a domestic partnership case? I don't know, but It would have been nice to have been offered an explanation as to why no one ever got back to me, or as to why you would offer someone a consultation and sound so positive about representing someone and then never bother to respond again? It is just absolutely not a way to do business, or treat someone in this type of situation. Incredibly disappointing.

    Incredible firm to guide me through my chaotic divorce. Down…read moreto earth, caring individuals, who are very apparently in the field for the right reasons: to help others. Nathan Jones was not only professional & quick to respond to emails, but he showed immense compassion towards my experience. If he knew he would be busy & may be unresponsive; he consistently held courtesy to let me know the day prior. There are so many law firms to search through on Google, which is stressful when you're already experiencing enough stress. I feel very fortunate to have stumbled across one of the best ones.

    Senior Helpers - homehealthcare - Updated May 2026

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