Experience was OK, pricing is very reasonable and they have great hours to accommodate clients.
The Good
- The Soprano machine they use gives great results.
- They are open 6 days a week, so there are tons of appointments available.
- They use an online booking tool which makes booking appointments easy and reminders are great.
- Pricing is great....but I wouldn't purchase a package again just to save a bit of money.
The Bad
- They did not use a headband to hold your hair back....there was a face laser session I had where the laser hit my hair and burned my face. After I complained to Arvin, they then began using the headband on all clients. Poor practice, you should exercise safety precautions beforehand. I was given a free session but I went on vacation to Spain with a huge burn mark on my face that blistered in the heat.....not cool!
- The chatter during sessions was a bit too much to handle at times, I like a calm, relaxing environment when having services like laser done to my intimate areas. I am also an introverted person so I found this draining....after my packages completed I did not go back.
- Packages are cheap but you do get what you pay for....I had to cancel an appointment (due to emergency) and had to pay a penalty, but when I showed up for an appointment and no one was there (because of a family emergency Arvin and Ameesha had - totally understandable - I wasn't compensated and had to reschedule my appointment). I get this is a money making business but lets be fair and have room for give and take. read more