love Dr. John and Ellen. Have always treated me with respect and with the upmost concern. Have…read morebeen a patient for over 17 years. Would recommend to anyone looking for a professional and amazing doctor.

I never really cared for her and felt that she's really dismissive. She doesn't stay with the…read morepatient too long whether for an annual or sick visit. You're lucky if she's in there with you for 5 minutes! When my daughter finally reached 18, she had a questionable blood test, which we never got a call back on. I called almost a week later for them to blow me off. The doctor wouldn't even return my calls. Eventually, I decided to bring her to our PCP. Thank goodness I did. Eventually, she ended up in the hospital with DKA and diagnosed with T1D. I was SO angry with Dr. Presti. I felt she was either being a coward for not responding before I caught it or she didn't care and blew us off. Funny thing, I saw daughter had a high fasting sugar and asked nurse about it. You know what they said? She probably had a soda! She didn't! It would've been nice if they had her take a retest. Imagine if I stuck with her and daughter ended up in the hospital under her or Dr. Panza's care? I shudder to think if they would blow me off. If I had a chance to start all over, I would've ran away from this practice. Dr. Panza wasn't much better, either. I've been wanting to review Dr. Presti. Took me a few years to finally sit down to do it and not be furious with her!

This review is from a meet and greet that I went into today! We are new to town and needed to find…read morea pediatrician for my 4 year old son and the baby I'm expecting in November. Dr. Presti was so warm and my son immediately connected to her. And the nurses and front desk staff was just incredible. I had an annoying situation where I needed my son's preschool medical form filled out but we had already done a well visit elsewhere and they were able to get that taken care of. We also needed medical records from my son's allergist and for some reason the faxes were not coming through. They couldn't have been more patient and I couldn't have been more grateful. Did I mention I got the time wrong for our appointment (pregnancy brain) and we showed up an hour late and they still treated us with such professionalism and kindness?! Thank you. I am at ease knowing we found your office.

You might think a practice associated with Summit medical group would be of a certain caliber, but…read morethis place has excessive wait times and a terrible parking situation with no accessibility ramp for folks who are unable to use the steps (there is a lift, but a ramp would be helpful) They called my mother before 8am to change her appointment from noon to 9:45am and then she had to wait over an hour and a half to be seen! I had long since abandoned this practice for my medical needs and I'll be encouraging my mother to do the same. I realize these are strange times, but this has been an issue here prior to Covid.

Family has been coming here for 20+ years, but starting to see a change now…read more They are 'all business'. is it related to the practice being acquired by a larger company? Who knows, but not liking the current direction here.

Dr Robert Panza was in a rush and didn't treat my 3 year old thoroughly. Didn't recommend certain…read moretests and just chalked up his shitty diagnosis as a regular cold. It was not. It was actually RSV. People here are generally unfriendly, including him. Would not recommend anyone coming here.

Took my baby here 4 days after being released from NICU and they told us when we got there that…read morethey did not take our insurance and said we cannot do self pay and refused to see us. I left in tears and had to find a new pediatrician that day. Everywhere else I called allowed us to do self pay.

My daughters love Dr Nicole and Robert Panza. We always feel like we are important and never feel…read morerushed or not listened to. Would highly recommend them both, especially for teens and teenagers.

I love Dr Panza, and I am sure my Baby loves him too. He is a very good doctor, always asks me if I…read morehave any questions or concerns ( I am first time mom) and he always have the right answer for all my questions. He is very good with my baby and funny. The staff is very friendly. I recommend Dr Panza 300%!

Would not use this practice. The doctor is cold and not compassionate towards children. He spends…read morean average of two minutes with your child and is short and brief.

A staff member working for Steven Weinfield was unbelievably unprofessional after calling me in…read morereference to an appointment that was made. She had the audacity to tell me that when she books appointments she has to leave her job early, so I need to do the same. Might I add that I was allowed to make a 5:20 appointment on a Thursday and she was calling to tell me that she needed me to reschedule. Teach staff how to be professional. This is not the first time I've had to deal with this at the Westfield office, but it will be my last.

Summit Medical Group has slipped a long way in recent years. Feels like conveyor medicine where the…read moreprimary concern is not the patient but the patient's wallet. The time you spend in the waiting room is longer than the time you spent with the attending doctor. Ask your questions quickly or you'll be chasing the doctor out of the waiting room for your answer, if you even get one at all. Feels like a two-minute drill. As the result of this my trust in Summit Medical Group has eroded to a point that I will be looking elsewhere for my future medical needs.